Compare British Gas Business Energy

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What our Nerds say about British Gas



British Gas supplies gas and electricity to more than 350,000 organisations across the UK and offers tailored, fixed and flexible plans, so you can find a supply option that’s right for your business.

All business customers get zero carbon electricity as standard, with 100% of the supplier’s renewable electricity coming from UK solar, wind, and hydro.

We’ve partnered with multi-award winning comparison site Love Energy Savings to help you find a deal on British Gas business energy. Simply enter the postcode of your business premises in the box above to get started.

Your guide to British Gas business energy

British Gas can trace its roots back to the supply of gas and coal to UK homes and businesses over 200 years ago.

Today, it’s a very different story. Coal is on the slag heap, and British Gas supplies more than 350,000 businesses with at least 75% renewable gas and electricity from UK solar, wind, and hydro as standard.

It offers a range of prices and contract lengths, as well as dual fuel and single fuel prices, giving you the flexibility to find an energy supply plan that suits your unique business requirements.

Check out the table below for a current snapshot of everything you need to know about British Gas business energy.

British Gas business energy details
Electricity contract length 30 days to three years
Gas contract length 30 days to three years
Fuel mix disclosure Coal: 0% Natural Gas: 0% Nuclear: 25% Renewables: 75% Other: 0% (April 2020-March 2021)
UK customer service number 0333 202 9844
UK online support 24/7
General email address [email protected]
Complaints email address [email protected]
Trustpilot rating 3.3 stars (25 August 2022)
Smart meter installation Yes
App Yes (iOS, Android and Huawei)
Payment options Direct Debit, online payment, online banking, BACS, Faster Payments or CHAPS, Post Office, cheque

If you want to find out more about British Gas business energy, read on for our full guide.

» COMPARE: Business energy

British Gas business energy tariffs explained

British Gas currently offers a range of fixed, flexible, and tailored energy plans to suit businesses of all sizes.

Fixed Price Energy Plan

The Fixed Price Energy Plan is currently the most popular offered by British Gas. Your business will pay a fixed unit price for the length of your contract, which can be one, two, or three years. Your bill may vary in line with your energy usage.

British Gas Lite

British Gas also offers an alternative, online-only fixed energy price plan called British Gas Lite. Contracts last up to five years, are paid for through a variable direct debit, and come with the installation of an electricity smart meter for your business.

30 day Rolling Energy Plan

The 30 day Rolling plan could be an option for businesses that want a little more flexibility. Unlike the fixed plan, the cost of your energy will fluctuate in line with energy prices. You also have the freedom to change suppliers with just 30 days notice, and can upgrade to the Fixed Price plan whenever you want.

Half-Hourly meters - electricity

The Half-Hourly meter plan tailors the price around your actual energy usage and on the opening times of your business. You can choose either the nationwide half-hourly meter operator service, or pick your own.

Renewable business energy

Only available to businesses that use more than 150,000 kWh of gas or electricity, the renewable plan uses 100% renewable gas and electricity from UK sources backed by guarantee of origin certificates and the Carbon Trust.

Variable Price Plan

If you reach the end of your Fixed Price Energy Plan term and you haven’t agreed a new contract, you’ll automatically go onto the Variable Price Plan. This means your unit rates could go up or down at any time.

British Gas deemed rates

Deemed rates occur if you move business premises but don’t agree to a new contract with British Gas. These are usually more expensive than contract rates but it’s easy to avoid paying them by contacting British Gas and agreeing a new contract.

» MORE: Business energy tariffs explained

How can I switch to British Gas business energy?

You could get a quote to switch to British Gas by using our comparison tool to find the best deals for you by entering the postcode of your business premises in the box at the top of the page.

Provided your debts are settled and you’ve given sufficient notice, it usually takes around three weeks to switch to British Gas. The only thing you need to remember to do is give a meter reading via your online account before the switch date.

How do I set up British Gas business energy online?

You can register for a British Gas Business online account on their website. In order to do so, you’ll need a recent bill, your account number, site postcode, phone number, and email address.

How can I pay for my British Gas business energy?

British Gas offers a number of ways to pay for your business energy, including Direct Debit, online payment, online banking, BACS, Faster Payments or CHAPS, Post Office, and cheque.

Moving business premises with British Gas business energy

If you’re moving into or out of business premises supplied by British Gas, you just need to follow a few simple steps.

If you’re moving in, call British Gas the day after your move with the following information:

  • your move in date
  • your first meter reading
  • your business name, address, and phone number

If you’re moving out, log into your online British Gas account and supply the following:

  • your moving date
  • your business details
  • your final meter reading
  • your forwarding address
  • the new occupier’s details

How do I cancel my British Gas business energy contract?

If you want to leave British Gas or change suppliers, you need to give 30 days’ notice of your intention to leave.

If you’re within the last 60 days of your contract, it’s easy to leave using your online account. Log in, click on the red banner that says “View renewal options’, and then click ‘I want to leave British Gas’. British Gas will automatically cancel your contract.

However, if you’re outside your renewal window, you’ll have to either call British Gas on 0330 100 0537 or email [email protected]

Finally, you need to supply a final meter reading through your online account and pay your last bill.

How can I renew my British Gas business energy policy?

British Gas will send a letter explaining your options around 70 days before the end of your Fixed Energy Plan contract. If you’re happy with the deal, you can agree to renew your contract either online or over the phone up to four days before the end date.

If the end date is within four days, you can call 0330 818 4004.

How can I contact British Gas business energy?

If you need to contact British Gas, you can use the following details:

For making payments, requesting repairs, or general enquiries, you can call 0333 202 9844 24/7 or email [email protected]

If you wish to make a complaint to British Gas, you can call 0330 818 4570 or you can email [email protected]

British Gas Business Energy FAQs

Is British Gas a good energy supplier?

As of August 2022, British Gas has 3.3 stars out of 5 on Trustpilot. It is also one of the largest suppliers in the UK.

How do I get a business energy quote from British Gas?

If you want to compare British Energy with rival providers and get a competitive business energy quote, you can use our handy business energy price comparison tool, powered by Love Energy Savings. Just enter your postcode in the box at the top of the page.

About the author

Henry Williams
Henry is passionate about helping individuals and businesses stay informed. Over the last 8 years, he’s written for startup and small business sites, with a focus on finance, insurance, and websites. Read more

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*£1,067 is the average saving Love Energy Savings customers have saved since inception. This data was collected 01.07.2021, The average SME electricity bill is £2,400 p.a. (consumption below 50,000kWh).

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