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Published 21 April 2023

Monzo Business Account Review

Read our review of Monzo’s business account, including pros, cons and key features.

Many or all of the products and brands we review are from our partners who compensate us. This may influence which products we write about and the product we choose in our ‘promotion’. However it doesn’t influence our reviews. Our opinions are our own.

Designed with the needs of small businesses in mind, Monzo Business makes it easy for you to set up a new account and start managing your money. 

If you want business banking services, Monzo has a lot to offer from accounting software integration to Tax Pots. Just remember that you won’t have access to its full range of features unless you pay a monthly fee for its Pro account.

Promotions

Monzo Lite Business Account

  • Monthly Fee
    Free
  • Card Purchase Fees
    Free
  • Bank Transfer Fees
    Free
  • Offer
    n/a
Learn More

This product may be one of a range offered by this provider. Always check terms & conditions for suitability before applying.

Learn more about how we bring you our review.

Key features

  • Regulated by FCA
    Monzo is a digital bank regulated by the Financial Conduct Authority (FCA)
  • Deposits protected by FSCS
    Business bank accounts, and if eligible, deposits may be protected by the Financial Service Compensation Scheme (FSCS) up to £85,000
  • Free and paid accounts
    There is a choice between a free and paid business current account
  • Limited company loans
    Through the Monzo app, loans may be available to limited companies through Funding Xchange

Monzo business account pros & cons

Pros

Cons

These pros and cons are based on an exclusive survey of UK business owners and decision makers on what they found important when choosing a business current account, conducted by NerdWallet in December 2022.

Monzo business account full review

Monzo is a relatively new contender on the business banking scene, launching its first business account in 2020.  

Its products are currently available to sole traders and limited companies, with eligible deposits protected by the Financial Services Compensation Scheme (FSCS).

Monzo currently offers two versions of its business account. Monzo Business Lite is a free account with everyday banking facilities, while Monzo Business Pro is a paid account with a more extensive list of features.

Monzo Business Lite

Monzo’s free offering is fairly comprehensive and a good option to get you started. With a Monzo Business Lite current account, you can manage your business’s money and do your everyday banking without having to pay a monthly fee. Additionally, there are no fees for day-to-day transactions, such as UK bank transfers, scheduled payments or using your card abroad.

Monzo Business Pro

For a monthly fee of £5, Monzo Pro gives you all the features of Monzo Lite as well as a suite of add-ons. These include:

Monzo business account features: at a glance

ProLite
Monthly fee£5 a monthFree
Transaction feesYes (cash deposits, plus ATM withdrawals outside EEA)Yes (cash deposits, plus ATM withdrawals outside EEA*)
Account management Via a mobile app
Online
Via a mobile app                
Online
FSCS protectionYesYes
Set-up timeSame day Same day
Cash depositsYes (£1 at PayPoint)Yes (£1 at PayPoint)
Cheque depositsYes (free by post)Yes (free by post
Access to other banking servicesYes (loans possible via Funding Xchange, for limited companies)Yes (loans possible via Funding Xchange, for limited companies)
International paymentsYesYes
Customer service24/7, via a mobile appEmail: [email protected] Telephone: 0808 169 945624/7, via a mobile appEmail: [email protected] Telephone: 0808 169 9456
Multiple user access YesNo
Create and send invoicesYesNo
Integration with accounting software toolsYesNo

*The EEA is the European Economic Area. It includes members of the European Union, alongside Iceland, Liechtenstein and Norway.

Where Monzo Business Account stands out

Quick set-up: You can apply from your phone via the Monzo app. The majority of business customers get an account the same day they apply, meaning you can have access to online banking almost straight away. Some business bank accounts can take up to a few weeks to set up.

FSCS protection: Monzo is a licensed UK bank and operates as such, meaning that deposits of up to £85,000 are protected by the Financial Services Compensation Scheme. If you are a sole trader who also has a Monzo personal account, FSCS protection would cover you for up to £85,000 in total across all personal and business accounts you hold with the bank.  

Free UK transfers: Not all business bank accounts offer free UK transfers – but Monzo does. This means you can avoid fees that, while small to begin with, quickly add up if you’re making multiple payments a day. 

24/7 customer support: Due to its digital-only nature, Monzo’s 24/7 in-app customer support is an integral part of its business account offering – reflected in its ‘Excellent’ Trustpilot score.  

Where Monzo Business Account falls short

No branch access: It is not possible to manage your Monzo account at a branch or over the phone, for either the free or paid account. This may be a problem for those wanting to explain a complex problem to someone in person, or who simply want access to a branch to make deposits.

Limited inbound international payments: Through Monzo’s integration with international account Wise, you can send international payments. However, you can only receive euro transfers into your Monzo business account.

No charities or partnerships: Monzo Business accounts are not available to charities or partnerships, which rules Monzo out if this applies to your organisation. Other banking providers may allow charities or partnerships, and some even have a dedicated type of account.

Cash deposits come with a fee: While the £1 fee to make a cash deposit at a PayPoint may not be a huge amount of money, depending on the type of business you have and how often you need to deposit cash, this could quickly add up. 

Monzo business account customer reviews

Monzo’s customers have left reviews on a range of sites. Generally, these reviews are positive.

It’s worth remembering that these reviews are from all Monzo customers, not just its business banking customers. 

This information is correct as of 5 April 2023.

Monzo business account eligibility

To be eligible for a Monzo business account, you must be:

If you run a limited company, it must: 

Monzo does not support some business types, such as partnerships (including limited liability partnerships) and charities. 

There are also higher-risk industries that Monzo does not accept, such as weaponry, gambling and construction. You can find a full list of unsupported industries and business structures here.

How to apply for a Monzo business account

To apply for a Monzo business account, you need to take the following steps:

  1. Apply via the Monzo app.
  2. Provide your business address, registered company name or number (if a limited company), your unique tax reference number, and ID. 
  3. Answer some eligibility questions.
  4. Wait for approval. 

Review methodology

At NerdWallet Ltd UK we base our reviews on the results of surveys we conduct to understand what key product features are important to those who use them, and align them to the product we review.

Product details reflect the information that was available at that time but may have changed since. We strive to give you a review on as many products as possible but it is likely there are others available that we have not reviewed. The review is our opinion, but it does not constitute advice, recommendation or suitability of your financial circumstances.

You can view our review methodology here.

About the Author

Connor Campbell

Connor is a writer and spokesperson for NerdWallet. Previously at Spreadex, his market commentary has been quoted in the likes of the BBC, The Guardian, Evening Standard, Reuters and The…

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