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Published 09 May 2024
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Mettle Business Bank Account Review: Pros, Cons & Features

Read our review of Mettle’s business account, including pros, cons and key features.

Many or all of the products and brands we promote and feature including our ‘Partner Spotlights’ are from our partners who compensate us. However, this does not influence our editorial opinion found in articles, reviews and our ‘Best’ tables. Our opinion is our own. Read more on our methodology here.

Aimed at self-employed business owners, Mettle business accounts are completely free. Not only are there no monthly fees – you will not incur any transaction charges when using your account. It also has one of the best reviewed apps on the market, across both Android and iOS. This means it might be of interest if you are looking for a cheap, easy-to-use account to cover your everyday business banking. 

However, Mettle business accounts are only available to sole traders and limited companies with a maximum of two owners. The account also comes with balance limits, and you will not be able to make or receive international payments, deposit cheques, or access a business overdraft. 

Mettle Business Bank Account

Mettle Business Bank Account
  • Monthly Fee
  • UK Card Purchase Fees
  • UK Bank Transfer Fees
  • Offer
    FreeAgent Included

This product may be one of a range offered by this provider. Always check terms & conditions for suitability before applying.

Eligibility Criteria
  • For sole traders or limited companies with up to two owners
  • Maximum balance of £1million
  • You’ll need an iOS or Android device to open and manage the account
  • For UK-based companies with owners who are UK residents and pay tax in the UK only

Learn more about how we bring you our review.

Key features

  • Completely free account
    A Mettle business account is completely free – meaning no transaction fees OR monthly account charges.
  • Deposits protected by FSCS
    Eligible deposits are protected up to a total of £85,000 by the Financial Services Compensation Scheme.
  • Business banking app
    Mettle has a business banking app with excellent reviews on both iOS and Android.
  • Sole traders and limited companies
    Mettle business accounts are only available to UK-based sole traders and limited companies with up to two owners (only one owner can access the account).

Mettle business bank account pros & cons 


  • Mettle business accounts are completely free. There are no monthly fees or transaction charges.
  • Mettle’s business banking app is one of the best reviewed on the market.
  • You can pay in cash at the Post Office or at a PayPoint.
  • You can access Mettle customer support in-app, via email and over the phone seven days a week.
  • Eligible deposits are covered by the Financial Services Compensation Scheme (FSCS).


  • You cannot access your account at a branch or via telephone banking.
  • It’s not possible to pay cheques into a Mettle account.
  • You cannot make or receive international payments with your Mettle account. 
  • You cannot access business overdrafts, credit cards or loans through Mettle.
  • Business accounts are not available to partnerships or charities.

The pros and cons featured here are chosen by us based on a combination of our expert, research-based opinions and an exclusive survey of UK business owners and decision makers. The survey was conducted on behalf of NerdWallet UK in December 2022 to identify the business bank account features that people feel are most important. They are unlikely to be the only product features and restrictions that you should consider. Pros and cons are subjective and you should align them to your own personal and business circumstances. Information was correct at the time of publication but may have changed since.

Mettle business bank account full review

Launched in 2018 as a way for the NatWest Group to compete in the challenger banking space, Mettle is a business account designed for sole traders and limited companies – and it’s completely free.

That not only means you will not pay a monthly fee to keep the account open. You will not pay any transaction charges full stop.

You can manage your account in-app and online, and eligible deposits of up to £85,000 will be protected by FSCS. 

Mettle business accounts are only available for sole traders and limited companies with up to two owners. Your main account balance cannot exceed a maximum of £1 million.

With your Mettle business account, you can: 

  • deposit cash via the Post Office and PayPoint locations
  • set up automated money pots to help set aside money to cover your taxes 
  • create, send and manage your invoices
  • automatically match payments and invoices

However, with Mettle, you will be unable to:

  • deposit cheques
  • make or receive international payments
  • have more than one named account holder
  • access business overdrafts and other credit facilities.

Mettle users get access to FreeAgent accounting software at no extra cost, as long as you make at least one transaction from your Mettle account a month. If you already use a different accounting service, such as Xero or Quickbooks, you may still be able to connect them to your Mettle account. 

Mettle business account features: at a glance

Monthly fee£0
Transaction feesNo
Account managementOnline and in-app
FSCS protectionYes
Set-up timeWithin 72 hours
Cash depositsYes (via Post Office or PayPoint)
Cheque depositsNo
Access to other banking servicesNo
International paymentsNo
Customer serviceIn-app chat
[email protected]
0800 0987 765 (Monday to Friday 8am to 8pm, Saturday, Sunday and Bank Holidays 9am to 5pm)
Multiple user access/Joint account capabilitiesNo
Create and send invoicesYes
Integration with accounting software toolsYes

Where Mettle business account stands out

Completely free business account: Mettle does not charge any fees, whether that’s a monthly account fee or transaction fees. That means it is completely free, something that is rare in the business banking landscape.

Account perks: When you open a Mettle business account, you get free access to FreeAgent accounting software, on the proviso you use your Mettle account to make at least one transaction a month.

FSCS protection: Eligible deposits, worth up to £85,000, will be protected by the Financial Services Compensation Scheme (FSCS).

Business banking app reviews: The Mettle business banking app has excellent reviews across both the App Store and Google Play. 

Cash deposits: Unlike some online-only business accounts, you can deposit cash into your Mettle account via the Post Office and PayPoint.

Customer service options: While Mettle does not have branch access, you can get support via in-app chat, email, and over the phone seven days a week.

Where Mettle business account falls short

Account access: You can only access your Mettle business account online and in-app. This means you cannot bank over the phone, or at a branch. Meanwhile if you are a limited company with two owners, only one owner can access the business bank account.

Maximum account balance limits: Both sole traders and limited companies can hold a maximum balance of £1 million.

Cheques: You cannot deposit cheques into your Mettle business account.

Access to overdraft and credit facilities: Currently Mettle does not offer business overdrafts, or any other forms of business lending, such as credit cards or loans.

Partnerships, PLCSs, charities and non-profit organisations: Mettle business accounts are only available for sole traders and limited companies with up to two owners. Public limited companies (PLCs), limited liability partnerships (LLPs), charities and other non-profit organisations are not eligible for an account. 

Mettle business account customer reviews

Mettle’s customers have left reviews on a range of sites. Generally, these reviews are very positive.

  • App Store: 4.9, based on over 28,800 reviews.
  • Google Play: 4.8 out of 5, based on over 10,100 reviews.
  • Trustpilot: 4.6 out of 5, based on over 3,700 reviews.

This information is correct as of 8 May 2024.

Mettle business account eligibility 

In order to be eligible for a Mettle business account, you must:

  • be over the age of 18
  • be a UK tax resident that only pays tax in the UK
  • have a UK phone number, alongside an iOS and Android device to manage your account
  • run a business registered and trading in the UK
  • be a sole trader, or limited company with a maximum of two owners
  • adhere to the maximum account limits

There are also a number of industries and business activities that Mettle does not support. This includes, but is not limited to, alcohol manufacturing, adult entertainment, gambling and cryptocurrency. 

In addition, you must undergo a soft credit check as part of your application. Soft credit checks don’t affect your credit score or show up to other providers on your credit report, but are used to help verify your identity. 

How to apply for a Mettle business account

In order to open a Mettle business account, you will likely need to complete the following steps:

  1. Download the Mettle app, from the App Store or Google Play.
  2. Start an application. This will involve providing personal information, as well as details of your business, including your trading history.
  3. As part of your application, you will also need to provide identification documents, and complete a quick video.
  4. Once you have completed your application, you will need to wait for approval. Mettle states it aims to review all applications within 72 hours (excluding weekends).

Review methodology

At NerdWallet UK, we base our reviews and our ‘Best’ pages on the results of surveys we undertook about what was important to people who use these products. This allows us to look at products impartially of any commercial arrangements we have and fairly rate the products on the same set of criteria.

Best means our ‘Best’ and is based only on what products we have aligned to our surveys, which form the basis of our reviews and ratings. This means that there will be other products on the market that we have not included in our ‘Best’ pages. Best does not mean it’s best for you, nor does it mean the ‘cheapest’.

Our reviews may display lenders’ rates. This additional information has not been included in our evaluations but is still very important when choosing a product. Rates offered can depend on circumstances, amount and term. Always check details before proceeding with any financial product.

Product details reflect the information that was available at that time but may have changed since. We strive to give you a review on as many products as possible, but there will be products not included on the market. The review is our opinion, but it does not constitute advice, recommendation or suitability for your financial circumstances.

You can view our full review methodology here.

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