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What our Nerds say about Octopus



Founded in 2016, Octopus Energy provides 100% renewable energy to over 25,000 businesses in the UK. It also won the Which? “Recommended Provider” for 2018, 2019, 2020, 2021, and 2022.

To compare Octopus Business Energy deals, simply enter your business postcode in the box above and get started with our multi-award-winning partner, Love Energy Savings.

Alternatively, if you’d like to know more about Octopus Business Energy, read our detailed guide below. We discuss its tariffs, how you can switch suppliers, and what you need to do if you’re moving business premises.

What is Octopus business energy?

Octopus Business Energy provides 100% renewable energy for businesses with comprehensive customer support.

All of Octopus Energy’s electricity comes from renewable sources – such as solar, wind, and water power – with the aim to help your business curb its carbon footprint.

In a nutshell? If you’re looking for an eco-friendly alternative to existing energy suppliers, then Octopus Business Energy may be a choice to consider.

We’ve put together everything you need to know about Octopus Business Energy at a glance in our table below.

Octopus business energy details
Electricity contract length 12, 24 or 36 months
Gas contract length 12, 24 or 36 months
Fuel mix disclosure Coal: 0%, Gas: 0%, Nuclear: 0%, Renewable: 100%, Other: 0%
UK customer service number 020 3389 5613
UK online support N/A
General email address [email protected]
Trustpilot rating 4.7/5
Smart meter installation No (not yet)
App Yes
Payment options Direct Debit, bank transfer, cheque, credit/debit card, or cash via PayPoint. You can also switch to Octopus with a prepay meter.

If you want to find out more about Octopus business energy, read on for our full guide.

» COMPARE: Business energy providers

What tariffs are available with Octopus business energy?

Octopus Energy is backed by the Energy Switch Guarantee, and currently offers a variety of tariffs, all using 100% renewable energy:

  • Electric Juice – 100% green electricity tariff for electric vehicles. Designed to be used for up to 6 months.
  • Panel Power – combined energy tariff for businesses exporting solar power, designed for SMEs. Octopus currently pays those businesses for surplus energy supplied back to the grid.
  • Vertical Power – designed specifically for indoor agriculture companies, helping farmers potentially save up to 15% versus a standard tariff.

To get an exact quote, you’ll need to contact Octopus directly.

Octopus fixed tariffs

Fixed tariffs enable your business to lock in the same unit rates and standing charges for the duration of the contract. While your Direct Debit can change according to your energy consumption, the energy prices will remain the same.

» MORE: Business energy tariffs explained

How can I switch to Octopus business energy?

Switching to Octopus Energy is easy. It normally takes about 17 days to fully switch and Octopus will handle everything along the way. You don’t need to worry about contacting your previous energy supplier at any point.

Moving business premises with Octopus business energy

Octopus makes it easy to move premises, whether your new office is supplied by Octopus Energy for Business or not.

Moving premises

Already an Octopus customer? That makes things a little easier. You can use your online account to arrange the switch to the new premises, which is done directly with Octopus. To avoid missing your move-in date, Octopus requires 17 days’ notice.

You’ll need to provide the following:

  1. New address
  2. Moving out and moving in dates
  3. Opening meter readings for your new premises and closing readings for your old one

Moving into premises supplied by Octopus Energy

In this case, you’ll get an occupier letter from Octopus along with a pin to access the online move-in system.

You’ll need to provide the following:

  1. Your name
  2. Email address
  3. Phone number
  4. Move in date
  5. Move in meter readings

» MORE: How to switch business energy suppliers

Understanding your Octopus business energy bill

Rather than sending estimated monthly bills, Octopus asks you to submit meter readings (unless you have a smart meter, which will automatically send them for you). They’ll then send you a statement each time you submit your reading.

The company sends out regular reminders to help you submit your readings on time.

How do I cancel my Octopus business energy contract?

You’re free to cancel your contract at any time. Octopus currently doesn’t charge exit fees. To cancel your contract, you’ll need to call the cancellation team.

If you’re switching suppliers, you’ll need to share your meter readings with your new supplier, who will then contact Octopus to organise the final bill for your business.

If you’re moving premises and want Octopus Energy to supply your new one, Octopus will cancel your existing contract for you. Alternatively, if you don’t want Octopus to supply your new premises, Octopus will cancel your existing contract within two working days of your move-in date.

If you move premises without telling Octopus, they will cancel your contract on the date when the new occupier starts taking a supply. To avoid this, you should tell Octopus that you’re moving premises within 28 days of moving out.

How can I contact Octopus business energy?

You can contact Octopus in different ways, including phone, email and social media.

  • By telephone: 020 3389 5613
  • By email: [email protected]
  • On Facebook:
  • By post: Octopus Energy Ltd, 20-24 Broadwick Street, London, W1F 8HT

Octopus Business Energy FAQs

Is Octopus Energy a big energy company?

Octopus is the UK’s fourth largest energy supplier, with three million customers. The company now supplies energy in different countries, including Spain, Italy, and New Zealand.

Who is Octopus Energy owned by?

Octopus Business Energy is a privately held company owned by the Octopus Energy Group.

How many customers does Octopus Energy have?

Octopus currently supplies energy to over three million premises.

How do I set up Octopus business energy online?

To see if you’re eligible, you simply enter your business postcode on the Octopus website and fill in the form. You can also compare quotes using the comparison tool on this page.

How can I pay for my Octopus business energy?

Octopus say they prefer Direct Debit payments because it’s easier to manage via your online account. You can also pay by bank transfer, cheque, credit/debit card, or cash via PayPoint. Or, you could switch to Octopus with a prepay meter.

How can I renew my Octopus business energy policy?

Octopus will contact you before your tariff expires, allowing you to continue or cancel your Octopus Business Energy policy.

How do I get a business energy quote from Octopus?

To compare Octopus Energy for Business with other energy providers, you can use our business energy quote comparison tool, powered by Love Energy Savings. To get started, simply enter your postcode.

About the author

Dan is an experienced writer of B2B and B2C content, having written for start-ups, small businesses and household name brands. His specialist topics include finance, insurance and business energy. Read more

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*£1,067 is the average saving Love Energy Savings customers have saved since inception. This data was collected 01.07.2021, The average SME electricity bill is £2,400 p.a. (consumption below 50,000kWh).

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