Square Payroll Review 2022: Benefits, Drawbacks, Alternatives
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Square Payroll is an affordable, easy-to-use payroll option for small businesses, especially those that rely on hourly employees. In addition to sending employees their paychecks, it can also be used to manage scheduling and time-tracking, tax withholding and filing, and the administration of benefits, such as health insurance and retirement savings.
Square Payroll stands out from the competition with its transparent pricing, affordable contractor-only plan and flexible payment options for employees — for example, the ability to receive a portion of a paycheck in advance of payday. If you use the company's other products such as Square's point-of-sale system or a Square Card, the company's debit card, you'll get access to more features.
Tax filing and payments?
Yes, payroll taxes are automatically calculated, withheld and sent to federal and state agencies.
Offers benefit administration add-ons?
Yes, it provides employer-sponsored plans through partners for an additional cost. Options include:
Employee access to portal?
Yes, employees have access to Square’s employee portal through an app called Team. On Team, employees can:
Yes, by live chat or by phone 6 a.m. through 6 p.m. Pacific time, Monday through Friday.
Easy to use?
Yes. Square has a modern, intuitive user interface with a mobile app that can be accessed by both employers and employees.
How does Square Payroll work?
Square Payroll supports four payroll frequencies: monthly, weekly, two pay periods per month, or every two weeks. The company automatically calculates taxes based on your location and sends year-end W-2s. The standard pay date is five business days after payroll day, but employers in most states can choose to pay employees immediately, 24/7, if the funds go from the employer’s Square Balance account to the employee's Cash App.
You can offer benefits to employees through Square's partners for additional fees. Or, you can use providers you’ve selected elsewhere. Even if you don’t sponsor any workplace benefits, Square offers health care and retirement savings options directly to anyone whose employer uses Square Payroll and is willing to pay for these add-ons.
All Square Payroll users get free access to Square's Team app along with some of the labor-management features in the Team Plus plan (which normally carries a monthly fee). Employees can submit their availability via Square’s Team app, managers can create schedules, and employees receive a copy of their shift schedule right away. Employees can check their earnings for a certain pay period through the Team App and even access a portion of their paycheck before payday. This type of access to information and funds can be especially useful for those in service industries, where schedules and pay can fluctuate.
Pay employees and contractors
Starts at $40 per month.
Pay contractors only
Starts at $5 per month.
Benefits of Square Payroll
Straightforward pricing and no contracts
It’s easy to determine what Square will cost with its straightforward, transparent pricing structure. Some competitors, like ADP, don’t publish their pricing structures. Compared to other options, it's also relatively affordable. Because Square doesn’t lock you into a contract, there's no added cost if you need to cancel. Square also allows businesses to pause their subscription without a cost, which could be a good fit for seasonal businesses.
Affordable contractor-only option for small teams
Square’s contractor-only payroll service is an especially affordable option for businesses with just contractors on the payroll. Instead of paying a monthly flat rate and per-person fee, you only pay $5 per person per month.
Flexible payment options for employees
With Square Payroll, employees using direct deposit will get paid five business days after each pay period ends, assuming the payroll is processed on time. But there are other payment methods, too. If you pay employees from funds in a Square Balance account — which is linked to a Square Card — employees receive payment the next day through direct deposit or instantly if they use Cash App (which is owned by Square's parent company, Block).
If employees need cash before payday, they can access 50 percent of their earned wages up to a limit of $200 per transfer — a service provided by Square at no cost to the employer. Employees in most states can transfer money to the Cash App for free, or to a linked debit card or bank account for a fee of 1 percent of the funds transferred.
Drawbacks of Square Payroll
Some features require using other Square products
You don’t need to buy into Square’s entire ecosystem of services to use Square Payroll, but you might miss out on some of its useful features if you don’t. For example, if you use a Square point-of-sale system, you can track and import tips and commissions automatically to Square Payroll. Without the Square POS, this could be a more time-consuming process. If you have a Square Balance account, you can make next-day or instant payments to your employees; without one, it could take five days for direct deposits to land.
If you’re looking for a payroll service that provides specific reports, Square Payroll likely isn’t your best choice. You can use it to run basic customized reports — for instance, to show paycheck details, employee totals or company totals from a certain date range — but not more detailed information about garnishments or labor distribution.
Square Payroll alternatives
Gusto: Better early paycheck access
The payroll and HR software Gusto also gives employees a way to access their paycheck before payday — but unlike Square Payroll's advances, employees can get the money to a bank account or a Gusto debit card for no fee. Gusto Cashout, a feature available in 45 states, allows employees to access 40 percent of their paycheck up to $500, as often as twice a month. Deposits show up in employees' bank accounts as soon as the next day. Gusto starts at $40 per month plus $6 per month per person on the payroll.
Get 25% off the Plus plan for a limited time
OnPay: Best for benefits
OnPay, another payroll option with an upfront pricing structure, offers health and dental benefits in all 50 days through an in-house agency. Add-ons for life, vision, disability and other benefits are also available. If you have existing benefits, you can keep them and OnPay will help you administer them. Your first month is free with OnPay, and after that you will pay a monthly base fee of $40 plus $6 per person.
Paycom: Better reporting
While Square Payroll's reporting is relatively basic, Paycom's is more comprehensive. You can run reports on approved expenses, wages and taxes, garnishments, labor allocation, workers' compensation or employee turnover by department. Unlike Square Payroll, Paycom doesn't list its prices online.