ADP has been a giant in the payroll processing industry for decades and remains the leader by market share. Its payroll software for small businesses — officially known as RUN Powered by ADP — is geared to enterprises of one to 49 employees.
It’s an online application designed to simplify payroll and human resources functions through a set of tools backed by the company’s 70-plus years of payroll expertise.
RUN offers a choice of four packages that help customers manage their payroll, tax and compliance functions, and can be expanded to support HR and recruiting as well. It is used by more than 600,000 small-business clients, according to ADP.
Here are some things to know about the software that might help in the decision-making process.
How much does RUN Powered by ADP cost?
Pricing starts at $59 per month plus $4 per employee. Businesses can request a price quote on the company’s website, and introductory rates are sometimes offered. Pricing is tiered across four product bundles:
Essential is ideal for startups and established companies that need a standard payroll application.
Enhanced layers in features for recruiting, unemployment insurance and background checks.
Complete adds basic HR support.
HR Pro adds enhanced HR support and other features.
What features does RUN Powered by ADP include?
Among the key features of RUN are payroll and compliance tools such as:
Flexible payroll input options, which enable users to enter data online or via a mobile payroll app.
RUN & Done, which automates payroll for salaried staff and hourly employees with standard hours.
A full suite of electronic reports covering payroll, tax and HR.
A general Ledger Interface that enables journal entries from ADP to be exported into QuickBooks, Xero, Creative Solutions, or a generic file without re-keying data.
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The Essential product includes all of the above and other basic payroll features, including W2s and 1099s, direct deposit and more.
Enhanced includes all of the above, plus:
Garnishment payment services.
State unemployment insurance management.
Job posting through ZipRecruiter.
Complete includes all of the above, plus live HR support and HR tools such as:
Employee handbook wizard.
Proactive compliance alerts.
HR guidance and forms.
Job description wizard.
HR Pro offers all of the above plus a more comprehensive suite of HR tools, such as:
Enhanced HR support.
Employer/employee training and work/life assistance programs.
An employee discount program.
What security features does the software have?
ADP’s security efforts include an enterprise information security architecture, advanced threat monitoring, multiple Critical Incident Response Centers located around the globe, intelligent detection, automated data protection, physical security, fraud defense, business resiliency, and identity and access management.
The company embeds multiple layers of protection into its products, processes and infrastructure. ADP engages in both internal and external assurance and audit activities across the enterprise multiple times a year that include reviews of its technology, security and related controls.
What customer support options are available?
ADP provides continuous support from payroll experts to answer complex payroll questions from businesses running payroll using the RUN solution. For HR-specific questions, RUN offers phone access to a designated team of HR Business Advisors, available for both one-off questions and scheduled, proactive check-ins. RUN support is offered at no additional charge.
What else does ADP offer?
Add-ons such as retirement programs
As their payroll and HR needs change, companies can add other ADP offerings such as retirement services to help employees choose retirement programs; insurance such as Workers’ Compensation Pay-by Pay Premium Payment Program; and ADP Time and Attendance to help control labor costs.
An alternative platform for larger businesses
For larger companies, ADP offers Workforce Now, a configurable, cloud-based HR platform. Built on a single database, the platform helps businesses manage people, reduce administrative tasks and stay compliant. Key features include HR management; payroll and tax filing; time and labor management; talent management and employee engagement; benefits administration; and cross-border capabilities.