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Published 05 October 2023
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6 minutes

QuickBooks Accounting Software Review: Pros, Cons & Features

Find out where QuickBooks accounting software stands out, and falls short, with our review.

Written By

Many or all of the products and brands we promote and feature including our ‘Partner Spotlights’ are from our partners who compensate us. However, this does not influence our editorial opinion found in articles, reviews and our ‘Best’ tables. Our opinion is our own. Read more on our methodology here.

If you need the ability to forecast your cash flow for the next few months, or want help generating your Self Assessment tax return, QuickBooks might have the right software for your needs.

QuickBooks offers five plans to choose from: Self-Employed, Simple Start, Essentials, Plus and Advanced. This means you should be able to find the right level of plan for your business. 

However, it is important to note that the cheapest plan, Self-Employed, is not Making Tax-Digital (MTD) compliant and does not allow you to submit your VAT returns directly to HM Revenue & Customs (HMRC).

» MORE: Best accounting software for small businesses

Key features

Key features

  • Making Tax Digital-compliant
    It is important to note that, while the Simple Start, Essentials, Plus and Advanced plans are all MTD-compliant, the Self-Employed plan is not.
  • Two well-reviewed mobile apps
    QuickBooks has two apps with good reviews, one for its Self-Employed users, and one for its other plans.
  • Help with Self Assessment
    All QuickBooks plans provide help with preparing your self-assessment tax return, breaking down the figures you need for your submission.
  • 90-day cash-flow forecasting
    All plans, aside from Self-Employed, can access 90-day cash-flow forecasting.

QuickBooks accounting software pros & cons

Pros

Cons

The pros and cons featured here are chosen by us based on our expert, research-based opinions. They are unlikely to be the only product features and restrictions that you should consider. Pros and cons are subjective and you should align them to your own personal and business circumstances. Information was correct at the time of publication but may have changed since. 

QuickBooks accounting software full review

First launched in the UK in 2011, QuickBooks introduced its cloud-based accounting software in September 2022 and is based in London. QuickBooks is a global accounting software provider developed and operated by Intuit Inc. 

Before deciding on a QuickBooks plan you should be aware that, while the Simple Start, Essentials, Plus and Advanced plans are all Making Tax Digital-compliant, the Self-Employed plan is not.

The government requires that you use MTD-compatible software when submitting returns as a VAT-registered business. Further MTD rules will be introduced around income tax returns in April 2026 and 2027.

The various QuickBooks accounting software plans break down as follows (excluding VAT and discounts):

All plans, excluding Self-Employed, can also add-on a payroll function, which costs £2 per month per employee.

QuickBooks accounting software features: at a glance

Monthly fee (pre-discounts, pre-VAT)£10 (Self-Employed)
£14 (Simple Start)
£24 (Essentials)
£34 (Plus)
£70 (Advanced)
Free trialOne month
Making Tax Digital compliantNo (Self-Employed)
Yes (all other plans)
Submit VAT to HMRCNo (Self-Employed)
Yes (all other plans)
Payroll costs per month (for five employees, pre-discounts, pre-VAT)£10 (not available on Self-Employed plan)
Multi-user accessYes (Essentials, Plus and Advanced)
Multi-currency accountingYes (Essentials, Plus and Advanced)
Customer serviceOnline chat (8am to 10pm Monday to Friday, 8am to 6pm Saturday and Sunday)

Telephone (excluding Self-Employed users, 8am to 7pm Monday to Friday)

Where QuickBooks stands out

Free trial and introductory offer: You can sign up for a free one-month trial before deciding whether you want to commit to QuickBooks accounting software. QuickBooks also offers discounts, which can vary depending on when you apply. At the time of writing, you can receive 50% off your first year.

Two dedicated apps: QuickBooks has two dedicated accounting software apps, one specifically for its Self-Employed users, and one for all other plans.

Customer reviews: Not only does QuickBooks have very positive reviews for both of its mobile apps, it has an ‘Excellent’ rating on Trustpilot.

Cash-flow forecasting: All plans, bar Self-Employed, can create 90-day cash-flow forecasts on recurring expenses and transactions.

Self-assessment preparation: All QuickBooks plans can help you prepare for your self-assessment tax return, providing a breakdown of your earnings and tax-deductible expenses for you to prepare your submission.

Where QuickBooks falls short

Not all plans are Making Tax Digital-compliant: While the QuickBooks Simple Start, Essentials, Plus and Advanced plans are all MTD-compliant, the Self-Employed plan is not.

Not all plans can submit VAT returns: You cannot submit your VAT returns directly to HMRC if you are on the Self-Employed plan. You can with the Simple Start, Essentials, Plus and Advanced plans.

Multi-currency accounting: You can only access multi-currency accounting if you pay for an Essentials, Plus or Advanced plan.

Multi-user access: You can only access multi-currency accounting if you pay for an Essentials, Plus or Advanced plan.

Payroll: You cannot access the additional payroll feature if you are on the Self-Employed plan.

QuickBooks customer reviews

QuickBooks’s customers have left reviews on a range of sites. Generally, these reviews are very positive. 

On Trustpilot, QuickBooks has an ‘Excellent’ rating of 4.6 out of 5, based on over 12,800 reviews.

QuickBooks has two apps. The standard QuickBooks Online Accounting app has the following reviews:

The QuickBooks Self-Employed app, meanwhile, has the following reviews:

This information is correct as of 19 September 2023.

Review methodology

At NerdWallet UK, we base our reviews and our ‘Best’ pages on the results of surveys we undertook about what was important to people who use these products. This allows us to look at products impartially of any commercial arrangements we have and fairly rate the products on the same set of criteria.

Best means our ‘Best’ and is based only on what products we have aligned to our surveys, which form the basis of our reviews and ratings. This means that there will be other products on the market that we have not included in our ‘Best’ pages. Best does not mean it’s best for you, nor does it mean the ‘cheapest’.

Our reviews may display lenders’ rates. This additional information has not been included in our evaluations but is still very important when choosing a product. Rates offered can depend on circumstances, amount and term. Always check details before proceeding with any financial product.

Product details reflect the information that was available at that time but may have changed since. We strive to give you a review on as many products as possible, but there will be products not included on the market. The review is our opinion, but it does not constitute advice, recommendation or suitability for your financial circumstances.

You can view our full review methodology here.

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