What does it mean that Bulb is in special administration?
As of November 2021, Bulb Energy is in special administration following its insolvency.
This process, known as a Special Administration Regime (SAR), is enforced by the energy regulator Ofgem. It protects customers by ensuring a continued energy supply when a large provider fails and becomes insolvent. The SAR’s long-term aim is to stop financial failure across the energy industry.
Bulb will operate as usual during the SAR, supplying energy to its customers and ensuring no changes to credit balances. If you’re already a Bulb customer, you don’t need to do anything.
If circumstances permit, Bulb can be sold at an appropriate time – either in full or in part. The government can recoup its funds once Bulb is sold.
What is Bulb business energy?
Bulb has one business plan. It’s a variable tariff with no exit fees or out-of-contract price hikes, offering 100% renewable electricity and 100% carbon neutral gas to UK businesses.
In our table below, we’ve put together everything you need to know about Bulb business energy at a glance.
|Bulb Business Energy details|
|Electricity contract length||Non-fixed|
|Gas contract length||Non-fixed|
|Fuel mix disclosure||Electricity: 100% renewable (88% wind, 11% solar, 1% hydro)
Gas: 3% renewable, 97% wholesale market
|UK customer service number||0300 30 30 635|
|UK complaints number||0300 30 30 635|
|UK online support||Yes|
|General email address||[email protected]|
|Complaints email address||[email protected]|
|Trustpilot rating||4.4/5 ‘Excellent’|
|Smart meter installation||Yes|
|Payment options||Direct Debit, top up, cash at a Post Office or Payzone, cheque, bank transfer, standing order.|
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