Bulb Business Energy Overview

  • Bulb offers business energy to UK customers, even after going into administration. Find out about Bulb plans, whether they suit your business, and how to set up your energy.
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What our Nerds say about Bulb

DAN

BUSINESS NERD

Bulb was founded in 2015 to compete with the ‘Big Six’ energy firms. Today, it supplies 100% renewable electricity and 100% carbon neutral gas to 1.6 million domestic customers and 12,000 non-domestic customers, scoring an ‘Excellent’ rating on Trustpilot from over 77,000 reviews.

Want to know more about Bulb business energy? Then read our guide below. We discuss its tariffs, how you can switch, and how Bulb can help you move business premises.

What does it mean that Bulb is in special administration?

As of November 2021, Bulb Energy is in special administration following its insolvency.

This process, known as a Special Administration Regime (SAR), is enforced by the energy regulator Ofgem. It protects customers by ensuring a continued energy supply when a large provider fails and becomes insolvent. The SAR’s long-term aim is to stop financial failure across the energy industry.

Bulb will operate as usual during the SAR, supplying energy to its customers and ensuring no changes to credit balances. If you’re already a Bulb customer, you don’t need to do anything.

If circumstances permit, Bulb can be sold at an appropriate time – either in full or in part. The government can recoup its funds once Bulb is sold.

What is Bulb business energy?

Bulb has one business plan. It’s a variable tariff with no exit fees or out-of-contract price hikes, offering 100% renewable electricity and 100% carbon neutral gas to UK businesses.

In our table below, we’ve put together everything you need to know about Bulb business energy at a glance.

Bulb Business Energy details
Electricity contract length Non-fixed
Gas contract length Non-fixed
Fuel mix disclosure Electricity: 100% renewable (88% wind, 11% solar, 1% hydro)

Gas: 3% renewable, 97% wholesale market

UK customer service number 0300 30 30 635
UK complaints number 0300 30 30 635
UK online support Yes
General email address [email protected]
Complaints email address [email protected]
Trustpilot rating 4.4/5 ‘Excellent’
Smart meter installation Yes
App Yes
Payment options Direct Debit, top up, cash at a Post Office or Payzone, cheque, bank transfer, standing order.

» COMPARE: Business energy deals

What tariffs are available with Bulb business energy?

Bulb energy only offers one business plan. It’s a variable tariff that reflects the cost of wholesale energy, which means the cost of your tariff may fluctuate. If wholesale energy costs rise, Bulb will give you 30 days’ notice.

Unlike a fixed contract, your Bulb business energy tariff lasts as long as you want – there aren’t any end dates, renewals, or notice periods to think about. You can also leave whenever you want, without exit fees.

If you’d rather a fixed-term tariff with set prices for your business, you might want to look elsewhere.

You can also use the Bulb app, available on iOS and Android, to track your energy usage, submit readings, and manage multiple properties.

» MORE: Business energy tariffs explained

How can I switch to Bulb business energy?

According to the Bulb website, it takes two minutes to switch to Bulb business energy.

To start the switch, you need to enter your postcode on the Bulb website and provide details about your business energy usage. Once you’ve got your quote, you can give notice to your current energy supplier.

Despite not being able to sign up for Bulb through our website, you can use our business energy comparison tool to find quotes for your specific needs, from a range of other energy suppliers.

Bear in mind that you will usually need to wait until the end of your current energy contract before you can switch to a new supplier.

» MORE: How to switch business energy suppliers

Moving business premises with Bulb

Bulb makes it easy to move offices, whether you’re leaving Bulb behind or bringing the supplier with you.

If you’re moving into an office already supplied by Bulb, you’ll need to provide Bulb with a digital copy of your tenancy agreement and photos of your meter readings.

If you’re moving out of a property powered by Bulb, you’ll need to sign in to your Bulb account and let them know via the website.

Understanding your Bulb business energy bill

When receiving your bill from Bulb business energy, there will be a number of elements to pay attention to. These can include:

  • whether the bill is for electricity or gas
  • the date range of the billing period
  • the total amount to pay
  • your energy usage
  • meter readings for each of the sites supplied by Bulb
  • your unit rate per kWh
  • your fixed standing charge rate
  • VAT and CCL
  • other non-energy charges set by third parties
  • your contract details, including the end date

How do I cancel my Bulb business energy contract?

You can cancel your Bulb business energy plan any time you like, with no exit fees. There are no end dates, notice periods, or renewal negotiations, either.

This means you can call or email Bulb at any suitable time and let them know you’d like to cancel. Your new supplier will send Bulb your meter readings for you, which will help decide your final bill.

Bulb typically sends the final bill within six weeks of you leaving.

How can I contact Bulb business energy?

If you’re already a Bulb Business member: Email: [email protected] Phone: 01138591350

If you’d like to switch to Bulb energy for business: Email: [email protected] Phone: 08081965907

Bulb Business Energy FAQs

Does Bulb do business energy?

Yes. Bulb offers one business energy plan. It’s a variable tariff that reflects wholesale energy prices, which means the cost of your tariff may fluctuate. You can leave whenever you like, with no exit fees.

Is Bulb going out of business?

Bulb is in a Special Administration Regime (SAR) following its insolvency. Enforced by Ofgem, the energy regulator, this process protects Bulb customers by ensuring a continued energy supply.

During this period, Bulb’s tariffs and credit balances will remain the same. Depending on circumstances, Bulb can then be sold at an appropriate time.

Is Bulb one of the energy companies in trouble?

Ofgem, the energy regulator, decided that Bulb should be put on the Special Administration Regime (SAR) to protect Bulb customers and to maintain the long-term stability of the energy market.

Is Bulb taking new customers?

Yes. Despite the Special Administration Regime, you can still switch to Bulb as normal.

About the author

Dan is an experienced writer of B2B and B2C content, having written for start-ups, small businesses and household name brands. His specialist topics include finance, insurance and business energy. Read more

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*£1,067 is the average saving Love Energy Savings customers have saved since inception. This data was collected 01.07.2021, The average SME electricity bill is £2,400 p.a. (consumption below 50,000kWh).

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