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What our Nerds say about E.ON

DAN

BUSINESS NERD

E.ON is part of the UK’s ‘Big Six’ energy group. Founded in 1989 as PowerGen – later becoming E.ON in 2002 – it now serves around 3.8 million customers, including businesses.

In the past decade, E.ON has invested £2.5 billion into renewable projects in the UK, and provides 100% renewable electricity to their customers as standard, including small businesses.

To compare E.ON Business Energy deals, simply enter the postcode of your business premises in the box above. Then, you can get started with our multi-award-winning partner, Love Energy Savings.

What is E.ON business energy?

E.ON Business Energy provides renewable electricity and gas to businesses of all sizes.

In fact, E.ON currently operates almost 30 wind farms and offers 100% renewable electricity to small businesses.

We’ve put together everything you need to know about E.ON Business Energy at a glance in our table below.

E.ON business energy details
Electricity contract length 1 to 5 years
Gas contract length 1 to 5 years
Fuel mix disclosure For SMEs – Coal: 7.1%, Gas: 48.3%, Nuclear: 14.5%, Renewable: 27%, Other: 3.1%.

For large businesses – Coal: 7.5%, Gas: 51.1%, Nuclear: 15.3%, Renewable: 22.9%, Other: 3.2%.
UK customer service number 0843 227 2377 9am to 5pm, Monday to Friday
UK complaints number 0345 055 0065
UK online support N/A
General email address [email protected]
Trustpilot rating 3.4/5
Smart meter installation No
App Yes
Payment options Card payment, direct debit, bank transfer, cash or cheque

If you want to find out more about E.ON Business Energy, read on for our full guide.

» COMPARE: Business energy quotes

What tariffs are available with E.ON business energy?

There are E.ON Business Energy tariffs suitable for any-sized business, whether you’re a startup or household name.

For SMEs – defined by E.ON as those that spend less than £35,000, or use less than 100,000 kWh of electricity, or less than 293,000 kWh of gas per year – your E.ON Business Energy quote is available on fixed or variable rate tariffs.

Large businesses – those that spend more than £35,000, or use over 100,000 kWh of electricity, or over 293,000 kWh of gas per year – can normally negotiate a contract with nPower Business Solutions, a part of E.ON.

Fixed Business Electricity

This plan is available currently on a fixed contract for 1 to 5 years, allowing you to lock-in the same price for the entirety of the contract.

Fixed rate contracts are something to maybe consider if you want to pay the same each month, regardless of changes in energy prices.

100% Renewable Business

E.ON’s fixed- and variable-rate tariffs are powered by wind farms and renewable certified grids, meaning they can provide 100% renewable energy to their business customers.

Variable Business Electricity

Unlike fixed term contracts, the cost of variable rate tariffs can fluctuate in line with wholesale energy prices. This plan is a 30-day rolling contract that currently imposes zero exit fees if you switch to one of E.ON’s fixed tariffs, making it an option for businesses looking for short-term flexibility.

Business size categories

Like other providers, E.ON categorises your business based on several criteria.

SMEs are businesses that spend less than £35,000 on energy, or use less than 100,000 kWh of electricity or 293,000 kWh of gas per year.

If your business spends more than £35,000 on energy, or uses more than 100,000 kWh of electricity or 293,00 kWh of gas per year, then you’re seen as a large business by E.ON.

» MORE: Business energy tariffs explained

How can I switch to E.ON business energy?

These days, switching to any of the ‘Big Six’ energy suppliers is pretty straightforward. E.ON Business Energy is no different. You can use our business energy comparison tool, powered by Love Energy Savings, to find deals for your business.

If you’d like to chat with E.ON, you can call the company directly to enquire. Once you’ve agreed on your tariff, they will work with your current supplier to have you switched over, depending on the terms of your contract.

After the switch is done, you’ll need to give E.ON your electricity and gas meter readings. It normally takes a couple of weeks to switch your business energy with E.ON.

Moving business premises with E.ON business energy

Whether you’re moving into premises supplied by E.ON, or looking to leave them entirely, E.ON Energy can make the move easier. Here’s how it works.

Moving out

If you’re moving out of premises supplied by E.ON Business Energy, you need to let them know by email at [email protected] or over the phone on 0808 501 5699. If you want to stay with E.ON, they will close the account linked to your previous address and make the switch.

You’ll need to provide the following:

  • Moving out date
  • Final meter readings on move out date
  • Forwarding address
  • Landlords details for new address

Moving into premises supplied by E.ON

If you’re moving into an office already supplied by E.ON, they will get in touch to welcome you to the premises and help to set up your account.

If you don’t hear from E.ON, and you’d like to set up an account, email them at [email protected], or call them on 0808 501 5699.

You’ll need to provide the following:

  • Your name, business name, and type of business
  • Contact phone number and email address
  • Your move in date
  • Move in day meter readings

» MORE: How to switch business energy suppliers

How do I cancel my E.ON business energy contract?

When switching suppliers at the end of your term, you don’t need to give E.ON your final meter reading. Instead, your new energy supplier will handle the switch for you.

However, before you leave E.ON, you’ll need to pay any outstanding fees on your final bill. You may also be charged an exit fee, depending on your contract.

For your E.ON contract to end on time – on the date your contract ends – you need to give E.ON 30 days’ notice before your contract end date, which you can find on your bill or contract confirmation letter.

If you miss that deadline, the contract termination will happen 30 days from when you tell them. This applies to both fixed and variable tariff cancellations.

How can I contact E.ON business energy?

You can contact E.ON in a number of ways:

  • By telephone: 0345 055 0065
  • By email: [email protected]
  • By post: E.ON Energy Solutions Ltd, PO Box 2010, NG1 9GQ.

E.ON Business Energy FAQs

How do I live chat with E.ON?

E.ON Energy doesn’t offer live chat support.

Is there a price cap for business energy?

No. The price cap only applies to consumers, not businesses.

Is E.ON a good energy supplier?

E.ON Energy scores 3.4/5 from over 35,000 reviews on Trustpilot and 55% in a 2021 customer review survey conducted by Which?.

How do I set up E.ON business energy online?

You’ll first need an account with E.ON Energy. To set up an online account, you’ll need your account number plus the account holder’s name and contact information.

How can I pay for my E.ON business energy?

E.ON prefers you to pay by monthly Direct Debit, which comes with discounts on certain tariffs. You can also pay via bank transfer, cash or cheque.

How can I renew my E.ON business energy policy?

If you have an online account, you can compare and renew tariffs directly on the E.ON website.

How do I get a business energy quote from E.ON?

You can use our business energy comparison tool, powered by Love Energy Savings, to find deals to suit your business, or you can get a quote directly from E.ON, online, or over the phone.

About the author

Dan is an experienced writer of B2B and B2C content, having written for start-ups, small businesses and household name brands. His specialist topics include finance, insurance and business energy. Read more

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*£1,067 is the average saving Love Energy Savings customers have saved since inception. This data was collected 01.07.2021, The average SME electricity bill is £2,400 p.a. (consumption below 50,000kWh).

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