First Foundation Bank Review: Checking, Savings and CDs

  1. Chanelle Bessette Author Avatar
  2. Sara Clarke Author Avatar
  3. +1
Written by
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Edited by
Last updated on April 17, 2024
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Sara Clarke Author Avatar
Edited by
Fact Checked
NerdWallet rating
4.1
Best for:Those who want competitive interest rates and don't overdraft often.
First Foundation Bank

Overview

First Foundation Bank has some strong features that are well-suited to online customers. However, there are some fees, minimum balances and branch limitations. The bank has strong checking and savings options but its overdraft policies are much stricter than those of most of its competitors. That includes a steep overdraft fee and few options to avoid it. Customer support generally has good availability, including the ability to speak with representatives over the weekend. First Foundation Bank's mobile apps receive solid ratings from users.

First Foundation Bank has an expensive overdraft policy and no overdraft protection options. In fact, the bank has one of the worst overdraft ratings among the banks reviewed by NerdWallet.

Pros
  • Competitive rates on savings accounts and some CDs.

  • ATM fee rebates.

  • Extended phone customer service hours.

Cons
  • Expensive overdraft fee.

  • No overdraft protection program.

  • High minimum opening deposits for some checking accounts and CDs.

  • Limited branch access.

Rating methodology

How we rate banks and credit unions

Banking writers and editors use an objective methodology to rate banks, credit unions, and other providers, and to recommend the best products.

100+

Financial institutions reviewed

We took a close look at around 100 financial institutions and financial service providers, including the largest U.S. banks based on assets, internet search traffic and other factors; the nation’s largest credit unions, based on assets and membership; and other notable players in the industry. We rated them on criteria including annual percentage yields, minimum balances, fees, digital experience and more.

30+

Categories assessed

Each provider is evaluated across five weighted categories and 30 subcategories, including checking and savings accounts, certificates of deposit, customer experience, and overdraft services. For banks or credit unions without one or more types of accounts, the overall rating is modified to include only applicable categories. Institutions are not penalized if they don't offer every type of account.

60+

Data points analyzed

We considered more than 60 data points for each provider. Depending on the category, these included account fees and rates (such as annual percentage yields), ATM and branch access, account features, account bonuses, customer service access and user-facing technology, such as innovative tools and mobile apps. We gathered this information for each financial institution from its website, a media representative or both.

Star rating categories

The review team is made up of seasoned writers and editors who cover personal banking deposit accounts, such as checking, savings and certificates of deposit, as well as related banking services, such as overdraft programs and ATM networks. For providers without one or more types of accounts, the overall rating is modified to include only applicable categories. Institutions are not penalized if they don't offer every type of account.

Financial institutions and providers surveyed are: Affirm, All America Bank, Alliant Credit Union, Ally Bank, Alto, Amalgamated Bank, American Express National Bank, Andrews Federal Credit Union, Associated Bank, Axos Bank, Bank of America, Bank5 Connect, Barclays, Bask Bank, BMO, Boeing Employees Credit Union, Bread Savings®, BrioDirect, Capital One, Cash App, CFG Bank, Charles Schwab Bank, Chase, Chime, CIBC U.S., CIT Bank, Citibank, Citizens Access, Citizens Bank, Climate First Bank, ConnectOne Bank, Connexus Credit Union, Consumers Credit Union, Current, Customers Bank, Discover® Bank, E*TRADE, EverBank, Fifth Third Bank, First Foundation, First Internet Bank, First Tech Federal Credit Union, FNBO Direct, Forbright Bank, FourLeaf Federal Credit Union, GO2bank, Golden 1 Credit Union, Hope Credit Union, HSBC Bank, Huntington Bank, Ivy Bank, KeyBank, Lake Michigan Credit Union, LendingClub Bank, Live Oak Bank, M&T Bank, Marcus by Goldman Sachs, My Banking Direct, NASA Federal Credit Union, Navy Federal Credit Union, NBKC, Newtek Bank, OMB Bank, OnePay, Openbank, PayPal, Peak Bank, Pentagon Federal Credit Union, PNC, Poppy Bank, Popular Direct, Quontic Bank, Regions Bank, Revolut, Salem Five Direct, Sallie Mae Bank, Santander Bank, SchoolsFirst Federal Credit Union, Security Service Federal Credit Union, Securityplus Federal Credit Union, Self-Help Credit Union, Service Credit Union, SoFi, State Employees’ Credit Union of North Carolina, Synchrony Bank, TAB Bank, TD Bank, Truist Bank, U.S. Bank, UFB Direct, Upgrade, USAA Bank, Valley Bank, Varo, Venmo, Vio Bank, Wells Fargo, Western Alliance Bank, Zolve and Zynlo Bank.

NerdWallet does not receive compensation for our star ratings. Read more about our ratings methodologies for banks and credit unions and our editorial guidelines.