NerdWallet Candidate Privacy Policy

Effective: February 28, 2024

1. Scope

This Privacy Policy applies to all job candidates who apply for one or more NerdWallet positions. If the candidate is offered and accepts employment from NerdWallet, the NerdWallet Employee Privacy Policy will apply to the collection and use of the candidate’s personal information.

2. Overview

NerdWallet takes its responsibility to safeguard and protect the personal information of our candidates seriously. This Privacy Policy describes NerdWallet’s policies and practices regarding its collection and use of your personal information, and your rights with respect to the same. In this Privacy Policy, the terms “NerdWallet”, “we”, “us”, and “our” refers to NerdWallet Inc., its affiliates and subsidiaries globally. Each legal entity within the NerdWallet group is a data controller for purposes of its candidates’ personal information.

3. Defining Personal Information

For purposes of this Privacy Policy, personal information means any information that:
  • Directly identifies you, or
  • Can be used in combination with other information to identify you.

4. Security & Data Protection

To help protect the privacy of personal information in our care, NerdWallet maintains reasonable and appropriate administrative, physical, and electronic safeguards. We restrict access to your personal information to only those who need to know (such as the human resources organization and hiring managers). We train employees about the importance of confidentiality and keeping your information private and secure. We contractually require our service providers to use appropriate measures to protect the confidentiality and security of your personal information. In addition, when we share personal information with third parties with whom we are contractually engaged, we require them to use the information only in a manner necessary to provide the service(s) and include data protection obligations consistent with this Privacy Policy and applicable law.

5. Data Integrity & Purpose Limitation

We will take reasonable steps to ensure we maintain the accuracy and completeness of the personal information you provide us so that we can process it reliably. If you need to, you can always correct your personal information to help assure the integrity and accuracy of the information you provide us by contacting us at [email protected].

NerdWallet will not use your personal information for any purpose that is incompatible with this Privacy Policy unless
  • It is required by law;
  • Separately authorized by you; or
  • Is in your own vital interest (e.g. in the case of a medical emergency).

6. Your Personal Information - Why, How, What, and Who

A. Why Does NerdWallet Need This Information?
With the exception of certain information that is necessary to fulfill our contractual or legal obligations, your decision to provide personal information is voluntary. If you choose not to provide certain information, we may not be able to process your job application.
  • It is necessary to enter or potentially enter into a contract with us. Either you have asked for something to be done so you can enter into an employment contract with us (such as a job application) or it is necessary for actually entering into an employment contract with you.
  • The processing is necessary under a legal obligation (for example, the voluntary collection of gender identification data in California).
  • The processing is necessary to protect your vital interests (see Data Integrity & Purpose Limitation above).
  • NerdWallet’s legitimate interests, including but not limited to improving the diversity and inclusivity of our applicant pipeline and tracking our efforts towards our Diversity, Equity and Inclusion initiatives (“DEI Initiatives”).
With the exception of certain information that is necessary to fulfill our contractual or legal obligations, your decision to provide personal information is voluntary. If you choose not to provide certain information, we may not be able to process your job application.
B. How Does NerdWallet Collect this Information?
Generally, we collect personal information directly from you (such as during the application process). However, in some instances, the personal information we collect has been inferred about you based on other information you provide us, through your working relationship with NerdWallet, or from third parties (e.g. LinkedIn). When we collect your personal information from third parties and not from you, it is because:
  • You’ve given us express consent to do so; or
  • Your consent is clearly implied by your actions (e.g., you use a third-party candidateservice available to you through NerdWallet); or
  • You provided explicit or implied consent to a third party to share the information with us (e.g., employment search firm, temporary agencies, public social networks, etc.)
C. What Personal Information Do We Collect?
We collect and process different types of personal information about you in accordance with applicable law. Typical information, which may depend on your location, includes:
  • Your resume or CV, cover letter, previous and/or relevant work experience or other experience, education, transcripts, or other information you provide to us in support of an application and/or the application and recruitment process, including information from references.
  • Name, gender and/or sex, home address and telephone number, email address, and date of birth.
  • Residency and work permit status, military status, nationality, citizenship, veteran status, disability status, language, and passport information.
  • Social security or other taxpayer/government identification number.
  • Payroll/wage expectations.
  • Date of hire, work history, technical skills, educational background, professional certifications and registrations, and required skills to complete the essential functions of the position.
  • Demographic information like your age, disability status, marital status, sexual orientation, gender identity, and race (where required or permitted by local law and/or volunteered by you pursuant to our DEI Initiatives).
D. What Do We Do With Your Personal Information?
NerdWallet uses your personal information in order to manage all aspects of your potential employment relationship with us. The types of activities include:
i. Managing Workforce
This means evaluating and selecting the workforce (which may require verification of work authorization before the job candidate receives an offer). In the case of a successful candidacy, the relevant employee Privacy Policy will apply.
ii. Compliance Functions
This means complying with legal and other requirements. This generally includes judicial or administrative orders regarding individuals (e.g. garnishments, child support payment), conflict of interest reporting, audits and risk management, immigration visa or work permit applications, employment and tax law, compliance with government inspections, reporting, and other requests from government or other public authorities, responding to legal process such as subpoenas, pursuing legal rights and remedies, defending litigation and complying with internal initiatives, policies and procedures.
iii. Internal Programs and Initiatives
This means analyzing our hiring process to determine if our diversity and inclusion efforts are reaching all segments of the population, consistent with our goals. Our efforts include designing hiring processes that promote equity and inclusion while mitigating bias, expanding our candidate pipelines, and ensuring an inclusive candidate experience.
E. Who Do We Share Your Information With?
Your personal information will be shared with Human Resources, hiring managers and NerdWallet staff who may participate in the interview and offer process. If voluntarily provided by you, demographic data will be aggregated and shared with our People team for public reporting. If you accept a position, we may also share this information internally with relevant teams, including but not limited to HR, IT, Benefits, Compliance and Legal. The types of unaffiliated third parties we may share your information with are:
i. Service Providers
This typically includes services such as payroll, pension schemes, benefits providers, human resources services, performance and engagement management, IT systems suppliers and support, third parties assisting with equity compensation programs, medical or health practitioners, trade bodies and associations, and other service providers.
ii. Professional Advisors
These are professionals who provide expert guidance and advice to NerdWallet in all of the countries where NerdWallet operates. Professional advisors generally include bankers, attorneys, accountants, auditors, lawyers, and insurers.
iii. Public and Governmental Authorities
These are entities that regulate or have jurisdiction over NerdWallet. These entities include regulatory authorities, law enforcement, public bodies, and judicial bodies.
iv. Corporate Transactions
We may buy or sell businesses and other assets. In such transactions, employee information is generally one of the transferred business assets. We reserve the right to include your personal information as an asset in any such transfer. Also, in the event that we, or substantially all of our assets, are required, your personal information may be one of the transferred assets.

7. Your Rights

Please keep your personal information up to date and inform us of any significant changes to your personal information. You can access, correct, or delete personal information as described below. Your ability to access, correct or delete personal information is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous.
A. Accessing Your Personal Information
You can access your personal information via your Greenhouse job post. If there is personal information you want to review, verify or correct that is outside Greenhouse but is in NerdWallet’s control, please contact [email protected] to request the revision or correction.
B. Correcting Your Personal Information
If you believe your personal information is incorrect, incomplete, or outdated, you can usually correct that information via your job post in Greenhouse. If the information is in a system that does not provide you direct access, you may request the revision or correction of that information by contacting [email protected].

If it is determined that personal information is inaccurate, incomplete or outdated, NerdWallet will revise it. If necessary, we will also inform agents, service providers or other third parties who may also have this information so records in their possession may be corrected or updated. We reserve the right not to change any personal information NerdWallet considers accurate.
C. Deleting Your Personal Information
You can request we delete the personal information that NerdWallet holds about you.

Contact [email protected] for help with these requests. Please state that you are a job applicant.

Any request by you to delete your personal information will not result in deletion of any information submitted directly by you to a third-party provider (e.g., placement firms etc.) If you require the third-party to delete any of your personal information, you must contact the third party directly to request such deletion.
D. Objecting to or requesting the restriction of Processing
You can object to, or request the restriction of, the processing of your personal information that NerdWallet uses for its legitimate interest. Contact [email protected] for help with these requests.
E. Data Portability
You can move, copy, or transmit personal information you provided to NerdWallet for processing related to our performance of your employment application. Contact [email protected] for help with these requests.

8. Third Party Services

As noted above, NerdWallet uses unaffiliated third party service providers to perform services on our behalf, such as Greenhouse for applicant data. The use of these services or websites are governed by the vendor’s privacy policies. To learn more about how data is handled by the application or service provider, please read the applicable privacy policy for each third party service provider.

9. International transfers of personal data

NerdWallet is a global company. As such, we may transfer and store the personal information we collect from you when you submit your application to countries other than the country in which you are located. If you apply for a role with one of our subsidiaries outside the United States, we may transfer your personal information to the United States and other countries which may not have the same data protection laws as the country in which you initially provided the information. To the extent required by applicable law, when we transfer your personal information outside the country in which it was collected, we will take measures to protect that information in a manner that is consistent with our Privacy Policy. For example, when we transfer your personal information to our affiliates or service providers outside of the country in which it was collected, we implement Standard Contractual Clauses approved by the EU Commission and use similar contractual clauses to comply with similar requirements in other jurisdictions. By choosing to submit your application, you consent to the transfer of such information outside of your country.

10. How long do we keep your data?

We will only hold your personal information for as long as is required for us to fulfill the purposes described within this Privacy Policy or until you request that it is deleted. This includes where we may be required to hold data for legal reasons or to meet our regulatory responsibilities, including the handling of complaints. As applicable, we will retain personal data for 4 years after the completion of the application process, unless required by the applicable law or regulation to retain your information for a longer period of time. For candidates applying for roles within the United Kingdom, we will retain personal data for 1 year after completion of the application process, unless required by the applicable law or regulation to retain your information for a longer period of time.

11. Resolving Concerns/Questions/Contacts

If you have any questions or concerns regarding the handling of your personal information, please contact your recruiter. Alternatively, you may report complaints or concerns to NerdWallet at [email protected].

12. Changes to Privacy Policy

We may change this Privacy Policy at any time. The effective date of each version of this Privacy Policy is identified above.