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Genworth Insurance Review 2026

Genworth no longer sells life insurance, focusing on long-term care coverage instead.
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Dec 17, 2025
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Shopping for a life insurance policy? Choose one of our best life insurance companies of 2026.

Genworth Financial offers long-term care insurance and mortgage insurance. Genworth announced it was suspending life insurance sales as part of a restructuring effort in 2016.

Genworth long-term care insurance

The company is a major provider of long-term care insurance, which helps pay for assistance with routine daily activities at home or in nursing homes, adult day care centers and assisted living facilities.

Genworth also produces an annual study of long-term care, which looks at the median cost of services in various settings. The study features national and state-by-state data, which can help with financial planning for long-term care.

More about Genworth insurance

Genworth directs homeowners to purchase private mortgage insurance via Enact. Sold through lenders, private mortgage insurance enables borrowers to qualify for home mortgages when they have down payments of less than 20%. The insurance protects the lender in case the borrower defaults on the loan. Borrowers pay for the insurance as part of their closing costs or monthly mortgage payments.

How to contact Genworth

Genworth can be reached by:

  • Phone: Call 888-325-5433 Monday through Thursday from 8:30 a.m. to 6 p.m. ET and Fridays from 9 a.m. to 6 p.m. ET.

  • Email: Send an email to LifeCustomerService@genworth.com.

  • Live chat: Not available.

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