Capital One 360 Bank Review: Checking, Savings and CDs

Solid rate and no monthly fee: The Capital One 360 Performance Savings Account interest rate is 3.80% APY, significantly higher than the national average of 0.43%. There’s no minimum deposit required to open this account, and no monthly maintenance fee.

Solid CD rates and no opening minimum: Capital One 360 CD rates compare favorably to other banks and credit unions that NerdWallet analyzes. There's no minimum balance required, and if you end up withdrawing early, the most you pay is six months' worth of interest, even for five-year terms. Some banks charge a year of interest.

» COMPARE: See the best CD rates

No monthly fee and interest-earning: It's somewhat rare to find a no-monthly-fee checking account that pays interest, but Capital One 360 Checking does: 0.10% APY on all balances. There's also no opening balance requirement.

Free nationwide ATM network: You can make free check deposits and cash withdrawals at Capital One-branded ATMs and ATMs in the Allpoint and MoneyPass networks, for a total of more than 70,000 ATMs. Some of these machines can be found at certain CVS®, Target and Walgreens locations. But note that you can deposit cash using an ATM only at a Capital One-branded machine. Another option for depositing cash is to add cash at a CVS or Walgreens store, which requires using the bank’s mobile app.

» CONSIDER: NerdWallet’s best checking accounts

Fast transfers available: Capital One is part of the Zelle network, which enables transfers to other banks within minutes. See other banks that use Zelle.

High app ratings and multiple support options: Capital One 360 accounts boast some of the best mobile experiences for a bank, earning high ratings from both iOS and Android users. And if you need to talk to a person, reps are available by phone every day from 8 a.m. to 11 p.m. EST. Eno, Capital One 360’s virtual assistant, is available through the app or by text, but there's no human support through live chat. There's X (Twitter) support and in-person help at Capital One Cafés as well.

A rare perk for an online bank: branches. The bank has Capital One Cafés in select states; these locations are hybrid offices where you can explore banking options, speak to a representative, get beverages and snacks and use free Wi-Fi.

You'll find Capital One branches in fewer than 10 states plus Washington, D.C. Still, the bank has hundreds of branches, which isn’t common for online institutions, many of which don’t offer any branches at all.

Reputation for high customer satisfaction: Notably, in 2022 Capital One was the No. 1 bank in the J.D. Power National Banking Satisfaction Study for the third consecutive year. In 2023, it tied with Bank of America as the highest ranking bank in the South Central region.