Chase Bank Review 2025: Checking, Savings and CDs
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Overall institution rating
3.7
JPMorgan Chase is the largest bank in the country and offers a robust menu of services and products. With more than 4,700 branches, Chase is the 2025 winner of NerdWallet’s Best-of Award for branch access. The bank provides mortgages, auto loans and one of the broadest selections of credit cards in the industry. Chase ranked well in the 2024 J.D. Power U.S. Retail Banking Satisfaction Study.
Chase has a good basic checking account but its savings rates are low, and some fees are high.
Best for: Customers who want access to many branches, are not looking for the highest deposit rates and can keep a large enough balance to avoid a monthly fee.
- Large branch network.
- Large, free, nationwide ATM network.
- Early direct deposit.
- Overdraft buffer.
- Expensive overdraft fee.
- Monthly fees (though they are avoidable).
- Low rates on savings accounts and CDs.
Full review
Full review
What the Nerds think
Checking
4.6
/5Monthly fee
$12.00
Waived with direct deposit or $1,500 minimum balance
Bonus
$300
Requirements to qualify
Monthly fee
$12.00
Waived with direct deposit or $1,500 minimum balance
Bonus
$300
Requirements to qualify
Chase offers several checking options, including its most basic account, Chase Total Checking®, and a couple that bear a tiny amount of interest (the rates are lower than the national average of 0.07%). The checking accounts give users access to mobile banking, including online bill pay, and come with debit cards.
Chase Total Checking® account holders can avoid a fee each month by having monthly direct deposits totaling $500 or more, keeping a beginning day balance of at least $1,500 or by having an average beginning day balance of $5,000 or more across certain Chase accounts.
Chase offers a $300 bonus on its Total Checking® account (expires 07/16/2025). See our list of best bonuses for details.
» Looking for a business checking account? See our review of Chase's Business Complete Checking
Savings
Chase Savings℠
2.6
/52.6
/5APY
0.01%
With $0 min. balance for APY
Bonus
N/A
APY
0.01%
With $0 min. balance for APY
Bonus
N/A
Chase's basic account, Chase Savings℠, has a low annual percentage yield of only 0.01% effective as of 02/10/2023. Interest rates are variable and subject to change. The account supports free overdraft protection transfers to a linked checking account when there’s not enough money in checking to cover a transaction.
Customers can avoid the $5 monthly fee on the Chase Savings℠ account by maintaining a daily balance of at least $300 or scheduling a recurring transfer of at least $25 from a linked Chase checking account, among other options.
» Want to see more options? Check out NerdWallet’s best savings accounts
Certificates of deposit
Chase CD
1.4
/51.4
/51-year APY
0.01%
3-year APY
0.01%
1-year APY
0.01%
3-year APY
0.01%
5-year APY
0.01%
Minimum deposit
$1,000
Show details
Chase offers many term lengths, but most rates are disappointing. Compared with what you can find at other financial institutions, particularly online banks, Chase’s minimum deposit requirements are higher and rates are much, much lower. Read more about Chase's CDs here.
» Want to see higher yields? Check our list of best CD rates for the month
Customer experience
Chase has a large network of branches and ATMs across the country.
Chase offers customer support through phone and mobile app. Phone support is available seven days a week with generous hours. The bank's website is fairly easy to navigate and its mobile apps receive high ratings in the app stores.
Overdraft fees
There's no fee for overdrawing by $50 or less in a day. A customer can also avoid an overdraft fee if they overdraft more than $50 and bring their account balance to overdrawn by $50 or less by 11 p.m. ET the next business day.
But if you overdraft by more or you can’t bring your balance into positive territory, Chase continues to charge an overdraft fee of $34, up to three times per day (unlike banks that have eliminated overdraft fees). However, Chase doesn't charge for overdraft transfers if a customer links their savings account as a backup.
Methodology
NerdWallet’s overall ratings for banks and credit unions are weighted averages of several categories: checking, savings, certificates of deposit or credit union share certificates, banking experience and overdraft fees. Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation. The stars represent ratings from poor (one star) to excellent (five stars). The ratings are incremented in tenths of a star.