Pros

Monthly service fees are either nonexistent or easy to avoid.
Over 54,000 free ATMs available.

Cons

0.25% APY on basic savings; better rates available elsewhere.
Doesn't participate in shared branching.

Overall

4.0

Connexus Credit Union’s checking options are excellent, and its website and online and mobile banking platforms are generally helpful. The credit union’s savings accounts, however, aren’t especially good, and members don’t have access to many branch locations.

Ratings methodology | Updated April 10, 2017

Checking

5.0

Xtraordinary checking offers an APY of 1.75% for balances up to $25,000. You will, however, have to meet several requirements to qualify for this account. If you’re able to satisfy these requirements, Connexus will cover up to $25 for fees racked up at other banks’ domestic ATMs.

Innovative and MyRewards checking weren’t factored into our ratings, but both are very good alternatives. The former doesn’t have a monthly fee or sign-up requirements. But it also doesn't pay interest. MyRewards, meanwhile, offers an annual percentage yield of 1.35% on balances up to $25,000. You’ll have to meet a few requirements to qualify.

Xtraordinary Checking
$0
Monthly fee
None
Balance to waive monthly fee
Learn moreat Connexus Credit Union
Personal Savings Account
at Connexus Credit Union
Share Certificate
at Connexus Credit Union
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Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
TERRIBLE!! Do not do business with!
Will not respond to inquiries on statement errors. Will not adjust overcharged interest. Cannot explain legally why the additional charges. Apparently ALL Connexus customers were double charged on interest during the hurricane because there wasn’t any Connexus staff to process payments.
Overall
Customer service
Poor
Website / app
Poor
Rates
Fair
Fees
High
RUN!! Do Business Elsewhere
Do not do business with Connexus. Connexus messed up processing loan and messed up the social security number. Overcharged on interest and Connexus will not provide an answer. Do NOT do business here.
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