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State Farm Life Insurance Review 2021

Bottom line: With strong customer satisfaction and plenty of policy options available, State Farm is a good choice for many life insurance shoppers.
June 1, 2021
Insurance, Life Insurance
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own.

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State Farm Life Insurance

  • Rated 4.5 stars out of 5 by NerdWallet.
  • Ranked first for customer satisfaction in J.D. Power life insurance study.
  • Drew fewer life insurance complaints to state regulators than expected for a company of its size.

Started in 1922 by an Illinois farmer, State Farm is best known for its home and auto insurance. But the company also sells a broad range of life insurance products, primarily through local agents. Although its reach is wide, the company doesn’t issue life insurance in Massachusetts.

State Farm life insurance

4.5 NerdWallet rating

State Farm life insurance earned 4.5 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account complaint data from the National Association of Insurance Commissioners and financial strength ratings.

Based on these ratings, State Farm is among NerdWallet’s Best Life Insurance Companies for 2021.

State Farm life insurance pros and cons

Drew fewer life insurance complaints to state regulators than expected for a company of its size.Life insurance policies not available in Massachusetts.
Ranked first in J.D. Power’s 2020 customer satisfaction study for life insurance.Some restrictions for Android smartphones when accessing policy details through online portal.
Broad range of term products, including instant answer life insurance.

State Farm life insurance policies

State Farm sells term life, whole life and universal life insurance policies to individuals. All of State Farm’s term products can be converted to permanent coverage, regardless of changes to your health. Availability and policy details vary among states.

Term life insurance

Select Term Life Insurance: Policies are available in 10-, 20- or 30-year terms, depending on your age, and renewable up to 95. Coverage amounts start at $100,000.

Instant Answer Term Life: $50,000 of coverage is available for people between 16 and 45, lasting until age 50 or 10 years after the policy is issued, whichever is later. State Farm’s instant answer life insurance doesn’t require a medical exam. However, you have to complete a health questionnaire, and your answers may disqualify you from coverage.

Return of Premium Term Life: Coverage starts at $100,000 and is available in 20- or 30-year terms, though you can renew the policy at increased rates. If you pay premiums faithfully, outlive your term and don’t renew, you’ll get your money back.

Permanent life insurance

Whole life insurance policies include standard whole life, limited-pay whole life, single-premium whole life and final expense. The company’s standard whole life policy has level premiums. Its limited-pay and single-premium policies allow you to adjust how and when you pay for the coverage. Final expense policies, available to applicants 50 to 80 years old (50 to 75 in New York), come with $10,000 of coverage.

Universal life insurance options include survivorship and joint universal policies. These types of policies cover two individuals, typically spouses. The company’s standard universal policy offers flexible coverage and payment options.

» MORE: Compare life insurance quotes

State Farm customer complaints and satisfaction

Over three years, State Farm has drawn fewer complaints to state regulators than expected for a company of its size for life insurance, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.

State Farm ranked first out of 23 companies in J.D. Power’s 2020 U.S. Life Insurance Study for overall customer satisfaction.

More about State Farm life insurance

You can search for a local State Farm agent on the company’s website and apply for certain term products online. All policies are eligible for dividends, but universal and term products aren’t expected to earn them.

The online portal allows you to view your policy, pay premiums and see lab results. However, it doesn’t support document downloads for Android smartphones.

Other State Farm insurance products include:

Life insurance buying guide

Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Check that the insurers you’re considering offer the coverage you’re looking for.

When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. It’s also important to make sure the policy’s medical requirements match your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you're comparing aligns with that.

Price may not be the biggest driver behind your decision to buy. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service.

For more guidance, see our life insurance buying guide.

Methodology: Life insurance ratings

NerdWallet’s life insurance ratings are based on weighted averages of financial strength ratings, which indicate a company’s ability to pay future claims, and complaint index scores from the National Association of Insurance Commissioners for individual life insurance. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.

These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews.

Methodology: Insurer complaints

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2018-2020. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. Ratios are determined separately for auto, home (including renters and condo) and life insurance.


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