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What Is Service Line Coverage for Homeowners?
Service line coverage can pay to fix damaged water, gas, sewer or other underground utility lines.
Sarah Schlichter is a NerdWallet authority on homeowners, renters, condo, flood and pet insurance. She's also a licensed property and casualty insurance agent in Maryland.
Prior to joining NerdWallet in 2020, she spent more than 15 years in digital media as a writer, editor and spokesperson. Sarah enjoys delving into complicated topics and helping readers understand the ins and outs of their insurance coverage. She has an English degree from Bryn Mawr College and lives in the Washington, D.C., metro area.
Outside of work, Sarah sings in a community choir and participates in two local book clubs. She enjoys traveling, hiking, cooking, doing jigsaw puzzles, and spending time with her husband and rescue dog.
Caitlin Constantine is an editor and content strategist at NerdWallet, focusing on auto, homeowners, renters and pet insurance. She has nearly 20 years of experience in digital journalism, including as the deputy managing editor at The Penny Hoarder and the senior digital producer for Bay News 9, a 24/7 news station based in the Tampa Bay area. She currently lives outside Asheville, North Carolina.
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You wake up to find no running water in your house. Pressure from a tree root has collapsed the line between your home and the city’s water main. And because the broken pipe is on your property, you’re on the hook for repairs.
If you want to protect your finances from this type of scenario, consider adding service line coverage to your home insurance policy.
What is service line coverage?
Service line coverage is an optional type of insurance that can pay for repairs to underground utility lines on your property. Depending on your insurer, service line coverage may pay for damage due to:
Wear and tear.
Leaks.
Root invasion from trees and plants.
Mechanical or electrical failure.
Blockage, bursting or collapse.
Rust or corrosion.
Disconnection.
Excavation.
Freezing.
Rodents or other animals.
Service line coverage usually comes with a deductible — the amount of a claim you’ll have to pay. A typical deductible for this coverage is $500.
It also comes with a coverage limit, often set to $10,000.
Here’s an example of how this might work:
A sewer line under your lawn suddenly bursts. Replacing it will cost $3,000. After subtracting your $500 deductible, your insurance company would pay the remaining $2,500.
But if you need to dig up your driveway to reach the service line, the cost could be much higher. Say it costs $13,000, and your coverage limit is $10,000. You’d have to pay the extra $3,000 out of pocket.
Service line coverage can pay to repair damage to the following types of underground utility lines on your property:
Water, sewer or steam.
Gas.
Electric.
Telephone or cable.
Your coverage could pay for services like excavation and replacing damaged pipes. It could also restore landscaping disturbed during repairs. If your home is uninhabitable, your policy could cover the cost of staying in a hotel for a few days.
Some insurance companies offer a little extra coverage to replace your old service line with more efficient or eco-friendly technology.
Service line coverage generally won’t pay to repair utility lines located above ground. And because the coverage is designed for utility lines that link your home to a municipal or commercial service, it may not cover damage to water wells, septic systems or liquid fuel tanks.
🤓Nerdy Tip
If your home fills with wastewater from a clogged sewer line, service line coverage could help pay for repairs to the actual piping. But it won’t pay for the water damage in your home. For that, you’ll need water backup coverage.
How much does service line coverage cost?
The cost of service line coverage depends on where you live and how much coverage you want. A typical range is $20 to $50 per year, but we saw one company advertising rates as low as $9 per year for newer homes.
Service line coverage isn’t mandatory, so it’s your choice whether you add it to your policy. Keep in mind that utility line repairs could cost thousands of dollars, depending on the severity of the problem. For example, replacing a sewer line costs about $3,300 on average.
Alternatives to service line coverage from your home insurer
You may be able to buy service line insurance through your utility company or the city where you live. Home warranty companies such as Service Line Warranties of America and HomeServe may also offer coverage in your area for service lines.
Look carefully at the terms and cost of each plan before you buy one. You may find they cost more and cover less than the coverage available from your homeowners insurer.
For example, the Service Line Protection Program from the New York City Department of Environmental Protection costs nearly $85 per year for water line coverage and $143 per year for sewer line coverage. That’s a total of $228 for two utility lines. Your home insurer might offer coverage for other service lines, too (such as electric and cable lines) for a lower price.
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