Erie Renters Insurance Review 2024

Erie offers generous coverage and good service, but its policies are available in a dozen states only.
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Written by Sarah Schlichter
Lead Writer
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Assigning Editor
Fact Checked

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Erie

5.0

NerdWallet rating 
Solid coverage and good service, but you’ll need to speak with an agent to get a policy.

Coverage options

More than average

Discounts

Great set of discounts

NAIC complaints

Fewer than expected

Erie

5.0

NerdWallet rating 
Solid coverage and good service, but you’ll need to speak with an agent to get a policy.

Coverage options

More than average

Discounts

Great set of discounts

NAIC complaints

Fewer than expected

About Erie renters insurance

5.0

NerdWallet rating 

Erie renters insurance earned 5 out of 5 stars for overall performance and is among NerdWallet’s Best Renters Insurance Companies for 2024. Erie offers a variety of ways to customize and save on your policy, and it draws fewer consumer complaints than expected for a company of its size. But Erie’s website lacks features that some other insurance companies have, such as online quotes and claim filing. Erie renters insurance is available through independent agents in 12 states and Washington, D.C.

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating renters insurance companies.

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

Where Erie stands out

Coverage. Having replacement cost coverage included in a standard Erie policy is a nice perk, ensuring that you’ll get enough of a claim payout to replace all your stuff after a covered disaster.

Customer satisfaction. Erie draws fewer consumer complaints than expected and earned the top spot for customer satisfaction in J.D. Power’s 2023 Home Insurance Study.

Where Erie falls short

Availability. Erie’s renters policies are available in fewer than half of U.S. states.

Online features. Erie doesn’t offer the option to file claims online or get a quote on its website.

State availability

Erie insurance is available in 12 states and Washington, D.C.

Availability may change at any time. Coverage may not be available to all renters in a given state.

Erie renters insurance coverage

Landlords sometimes require tenants to purchase a policy with a minimum amount of renters liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:

Type of coverage

What it does

Covers your clothing, furniture, electronics and other belongings.

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Pays out if you're responsible for injuries to other people or damage to their property.

Covers injuries to other people in your home, regardless of fault.

In addition to the basics listed above, Erie generally also includes coverage for food that spoils during a power outage and replacement cost coverage for your personal belongings. With replacement cost coverage, Erie will pay you enough after a claim to buy brand-new replacements for your damaged or stolen belongings. (Some insurance companies pay less to reflect the depreciation of older items.)

Also included is personal injury liability coverage, which offers financial protection if someone sues you for libel, slander, discrimination or other offenses.

You may be able to customize your policy with the following coverage options, depending on where you live:

  • Sewer and drain backup, which pays for damage if water backs up into your home.

  • Home-sharing, which covers liability, theft and damage to your belongings if you rent out your space on a site like Airbnb or Vrbo.

  • Identity recovery, which provides assistance if you’re a victim of identity theft.

  • Scheduled personal property, which offers additional coverage for valuables like jewelry or sports equipment.

In most of the states it serves, Erie also offers bundles that include some of the options above plus higher coverage limits.

Erie renters insurance rates

Erie renters insurance costs $137 a year on average, according to NerdWallet’s rate analysis. That’s cheaper than the national average of $148 a year. However, Erie renters insurance was more expensive than average in more than half of the individual states where we evaluated the company's rates.

Discounts

You may be able to save money on Erie renters insurance by:

  • Having an alarm or sprinkler system in your home.

  • Getting a quote more than a week before you want your renters policy to take effect.

  • Buying more than one Erie policy.

  • Signing up for autopay.

  • Paying your premium in full, upfront.

Discount availability varies by state.

Consumer complaints

Erie received fewer than the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)

Consumer experience

Website: Erie’s website doesn’t have many bells and whistles, but you can use it to make payments, find an agent and track claims. However, you can’t get a quote or file a new claim online.

App: On the Erie mobile app, you can read policy documents, pay bills, check the status of a claim and find your agent’s contact details.

Claims: To file a claim, call your agent or dial Erie’s 24/7 claims line at 800-367-3743. Once you’ve submitted the claim, you can track its status through your online account or the app.

Customer service: You can get help by calling your local agent or dialing 800-458-0811. You can also send an email through the site or chat live with a representative via your online account (weekdays only).

Current Product

Erie Renters Insurance
Allstate Renters Insurance
State Farm Renters Insurance
NerdWallet rating 

5.0

/5
NerdWallet rating 

4.0

/5
NerdWallet rating 

4.5

/5

Complaints to NAIC 

Fewer than expected

Complaints to NAIC 

More than expected

Complaints to NAIC 

Fewer than expected

Coverage 

More than average

Coverage 

About average

Coverage 

More than average

Discounts 

Great set of discounts

Discounts 

Great set of discounts

Discounts 

Average set of discounts

Bottom line 

Solid coverage and good service, but you’ll need to speak with an agent to get a policy.

Bottom line 

Solid coverage and discounts, available across the U.S.

Bottom line 

The country’s biggest insurer offers solid renters insurance with lots of ways to manage your policy online.

Other renters insurance companies to consider

Not ready to make a decision? You may be interested in these other renters insurance companies:

Frequently asked questions

Erie sells homeowners, boat, life, umbrella and auto insurance, among other policies. Learn more with NerdWallet’s Erie auto insurance review.

Yes, the liability portion of your policy will generally cover expenses if your dog bites someone else. However, the company won’t cover the following breeds in some states: Akita, American Staffordshire terrier, chow, Presa Canario, Rottweiler, shar-pei and wolf hybrid. Learn more about dog liability insurance.

Erie sells policies through local agents and doesn’t offer online quotes. You can enter your location on the Erie website to find an agent near you.

Methodology

Renters insurance star ratings methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full renters insurance rating methodology.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

Renters insurance rates methodology

To find the average cost of renters insurance in the U.S., NerdWallet calculated the median rate for 30-year-old tenants from multiple insurance companies in every ZIP code across all 50 states and Washington, D.C. Sample tenants were nonsmokers with good credit and no recent claims, living in a two-bedroom apartment. They had a $500 deductible and the following coverage limits:

  • $30,000 in personal property coverage.

  • $100,000 in liability coverage.

  • $10,000 in additional living expenses coverage.

  • $1,000 in medical payments coverage.

We made minor changes to the sample policy in cases where rates for the above coverage limits or deductibles weren’t available.

We then compared the insurer's median rates to the median rates for other companies.

These are sample rates generated through Quadrant Information Services. Your own rates will be different.

In This Review . . .