Nationwide Renters Insurance Review 2024

Nationwide renters insurance covers more than just the basics.
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Written by Doug Sibor
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Edited by Sarah Schlichter
Lead Writer
Fact Checked

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Nationwide

4.5

NerdWallet rating 
Renters insurance coverage with a few useful add-ons.

Coverage options

About average

Discounts

Great set of discounts

NAIC complaints

Close to expected

Nationwide

4.5

NerdWallet rating 
Renters insurance coverage with a few useful add-ons.

Coverage options

About average

Discounts

Great set of discounts

NAIC complaints

Close to expected

About Nationwide renters insurance

4.5

NerdWallet rating 

Nationwide renters insurance earned 4.5 out of 5 stars for overall performance. Nationwide renters insurance policies go beyond the basics. They include standard coverage options that many other companies' policies don’t, and Nationwide offers a consumer-first experience that lets you submit and track claims in its mobile app.

Based on these considerations, Nationwide is among NerdWallet’s Best Renters Insurance Companies for 2024.

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating renters insurance companies.

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy in order to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

Where Nationwide stands out

Mobile app. Nationwide’s highly rated app offers an easy way to manage your policy.

Customer satisfaction. Nationwide had one of the highest ratings for customer satisfaction in J.D. Power’s 2023 home insurance study.

Where Nationwide falls short

Availability in Alaska, Hawaii, Louisiana and Oklahoma. Renters in these states will need to seek coverage elsewhere.

Cost. Nationwide’s policies cost more than the national average, according to NerdWallet’s rate analysis.

State availability

Nationwide renters insurance is available in 46 states and Washington, D.C.

Availability may change at any time. Coverage may not be available to all renters in a given state.

Nationwide renters insurance coverage

Landlords sometimes require tenants to purchase a policy with a minimum amount of renters liability insurance, but otherwise, the coverage you choose is generally up to you. Below are the four types of coverage included in most standard renters policies:

Type of coverage

What it does

Covers your clothing, furniture, electronics and other belongings.

Pays for hotel stays, restaurant meals or other expenses if you have to live elsewhere while your home undergoes covered repairs.

Pays out if you're responsible for injuries to other people or damage to their property.

Covers injuries to other people in your home, regardless of fault.

Beyond these standard types of coverage, Nationwide also includes the following in its basic policy:

  • Building additions and alterations, which pays for damage to elements of your home that you’ve updated or improved during your time there.

  • Credit card coverage, which pays you back for unauthorized financial transactions on your credit or debit card. It can also pay out if you’re the victim of forged checks or counterfeit money.

Nationwide offers several optional types of coverage, too:

  • Brand New Belongings, which pays you back for damaged or stolen items in two steps. You get the depreciated value of the item first; then, after you repair or replace it, Nationwide pays you the difference. Without this coverage, you’d get only the depreciated amount (known as actual cash value).

  • Valuables Plus, providing additional coverage for big-ticket items like jewelry or art.

  • Water backup, covering damage from backed-up sewers or drains.

  • Theft extension, offering extra coverage for personal items in a motor vehicle, trailer or watercraft.

  • Earthquake insurance, paying for damage caused by an earthquake.

  • Identity theft protection, reimbursing up to $25,000 of covered expenses and connecting you with a network of cybersecurity experts.

  • Personal injury coverage, which extends the liability coverage on your policy to include lawsuits for things like slander or libel.

Coverage options may vary by state.

Nationwide renters insurance rates

Nationwide renters insurance costs an average of $188 a year, or about $16 per month, according to NerdWallet’s rate analysis. This is more expensive than the U.S. average of $148 per year. See how Nationwide stacks up against other major insurers below.

Company

Average annual cost

$115.

$168.

$188.

$203.

$142.

*USAA renters insurance is available only to active-duty military members, veterans and their families.

Discounts

Nationwide offers several discounts for renters insurance. You may be able to save by:

  • Bundling your renters insurance with another Nationwide policy, such as auto insurance.

  • Having protective devices such as fire alarms or smoke detectors in your home.

  • Going a certain period of time without filing any claims.

  • Living in a gated community.

Consumer complaints

Nationwide had close to the expected number of home insurance complaints to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints also cover other home policy types, including mobile home, renters and condo insurance.)

Consumer experience

Website: Nationwide’s website offers online quotes, bill payment and claims filing. It also has a broad range of educational articles about insurance.

App: The Nationwide app is available for iOS and Android. You can use it to file claims, pay bills and set up autopay.

Claims: You can file a claim online, through the mobile app or by calling Nationwide’s claims team at 800-421-3535. You can also contact your local agent. Once your claim is in progress, you can check its status online.

Customer service: Assistance is available through your local agent or by calling 877-669-6877. There’s also a chatbot on the Nationwide site that can help with simple questions.

Current Product

Nationwide Renters Insurance
Lemonade Renters Insurance
USAA Renters Insurance
NerdWallet rating 

4.5

/5
NerdWallet rating 

4.0

/5
NerdWallet rating 

5.0

/5

Complaints to NAIC 

Close to expected

Complaints to NAIC 

More than expected

Complaints to NAIC 

Far fewer than expected

Coverage 

About average

Coverage 

More than average

Coverage 

More than average

Discounts 

Great set of discounts

Discounts 

Great set of discounts

Discounts 

Great set of discounts

Bottom line 

Renters insurance coverage with a few useful add-ons.

Bottom line 

Straightforward policies from a tech-centric, mission-driven company.

Bottom line 

Strong coverage for active military, veterans and their families.

Other renters insurance companies to consider

Not ready to make a decision? You may be interested in these other renters insurance companies:

Frequently asked questions

Nationwide offers several other types of insurance, including homeowners, condo, motorcycle, boat and auto. Learn more in our Nationwide auto insurance review.

Yes, Nationwide offers a multipolicy discount for having both renters and auto insurance coverage.

The standard policy covers your belongings, personal liability, medical payments to others injured on your property, and additional living expenses if you have to stay elsewhere because of a covered incident. It also includes improvements made to your home since you’ve lived there and unauthorized transactions on your credit or bank card. Several optional add-ons are available as well.

Methodology

Renters insurance star ratings methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full renters insurance rating methodology.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

Renters insurance rates methodology

To find the average cost of renters insurance in the U.S., NerdWallet calculated the median rate for 30-year-old tenants from multiple insurance companies in every ZIP code across all 50 states and Washington, D.C. Sample tenants were nonsmokers with good credit and no recent claims, living in a two-bedroom apartment. They had a $500 deductible and the following coverage limits:

  • $30,000 in personal property coverage.

  • $100,000 in liability coverage.

  • $10,000 in additional living expenses coverage.

  • $1,000 in medical payments coverage.

We made minor changes to the sample policy in cases where rates for the above coverage limits or deductibles weren’t available.

We then compared the insurer's median rates to the median rates for other companies.

These are sample rates generated through Quadrant Information Services. Your own rates will be different.

In This Review . . .