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The Guide to AmEx Car Rental Insurance
Many AmEx cards offer rental car insurance. Check the benefits guide to make sure you'll get the coverage you need.
After spending seven years in the U.S. Air Force as an Arabic linguist, Carissa is now a freelance writer using points and miles to fund a four-year (and counting!) adventure. She previously worked as a reporter for The Points Guy. Her writing has since been featured in numerous publications, including Forbes, Business Insider, and The Balance. When she's not flying, you'll usually find her in a Priority Pass lounge somewhere, sipping tea and cursing slow Wi-Fi.
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Many American Express cards include travel insurance, which offers coverage for certain types of losses. Among other benefits, AmEx provides complimentary rental car insurance on its cards, though the coverage level can vary depending on the card you hold.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
Coverage levels differ depending on which card you hold. If you have the American Express Platinum Card®, for example, AmEx will reimburse up to $75,000 for damage or theft after a qualifying incident. Meanwhile, if you have the Delta SkyMiles® Blue American Express Card, you’ll receive $50,000 in coverage after an incident. Terms apply.
Note that AmEx car rental insurance is secondary, which means it’ll reimburse you only after all other insurance has paid out. This includes any personal insurance that you have. However, secondary insurance becomes primary if you don’t hold any other car insurance, even within the U.S.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
Complimentary credit card rental insurance does a pretty good job when it comes to coverage, but keep in mind that what's covered depends on the card you hold.
Coverage for other cards is less comprehensive and includes:
Theft of the rental car.
Loss-of-use fees.
Reasonable towing charges.
Physical damage to the vehicle.
Terms apply.
You’ll find this type of insurance on cards such as the American Express® Gold Card and the Delta SkyMiles® Platinum American Express Card. Terms apply.
To receive coverage for your rental vehicle, you’ll need to:
Pay for the full rental using your eligible AmEx card.
Decline the optional insurance coverages offered by the rental company — for higher-end cards, this means you’ll also need to decline insurance such as personal property coverage and personal accident insurance. Other cardholders simply need to decline the full collision damage waiver.
Terms apply.
Note that you can still receive insurance if you’ve used your American Express Membership Rewards to pay for the car but not if you used any other rewards programs.
Rental car insurance is valid for rentals of up to 30 consecutive days only. Terms apply.
AmEx’s rental car insurance protects more than the cardholder. As defined in the guide to benefits, an eligible renter for collision insurance is a cardmember with an eligible card, their spouse or partner and any authorized drivers. For other types of insurance, such as accidental injury insurance, passengers of the vehicle are also covered. Terms apply.
How to file a claim with AmEx rental car insurance
There are two ways to file a claim for an incident. The first is to head to AmEx’s online site and start your claim.
If you prefer talking with someone, report your claim by calling 800-338-1670. If you’re out of the country, call 303-273-6497 collect. You’ll want to report the incident within 30 days of the loss or as soon as reasonably possible.
Then you'll need to submit proof of loss within 60 days. Expect to provide a variety of documentation, including:
An itemized repair bill.
A copy of the rental agreement.
A copy of the charge slip for the vehicle.
A copy of your personal insurance or a notarized letter stating that you don’t have any.
A police report (if there is one).
A copy of your driver’s license unless it is included as part of the rental agreement.
Once AmEx has all your information and has processed your claim, it will pay out your benefits within 30 days. Terms apply.
AmEx car rental insurance, recapped
Most AmEx cards come with some form of rental car insurance. This is true of premium cards with high annual fees and lower-fee cards. However, the type of insurance and the level of coverage that you’ll receive varies based on your card. Terms apply.
To determine how the AmEx rental car benefits for your card work, you’ll want to check out its guide to benefits, where you’ll find information such as coverage limits and who is eligible for coverage.
To receive complimentary rental car insurance, you’ll need to pay for the full rental with your eligible card. You’ll also need to decline any insurance offered by the rental agency. Once that’s done, insurance is automatic and you can drive away knowing that you’re covered.
All information about the Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. The Hilton Honors American Express Aspire Card is no longer available through NerdWallet.
To view rates and fees of the American Express Platinum Card®, see this page.
To view rates and fees of the Marriott Bonvoy Brilliant® American Express® Card, see this page.
Insurance Benefit: Car Rental Loss & Damage Insurance
Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.
Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.
Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.
To view rates and fees of the American Express® Gold Card, see this page.
To view rates and fees of the Hilton Honors American Express Card, see this page.
To view rates and fees of the Hilton Honors American Express Surpass® Card, see this page.
To view rates and fees of The Blue Business® Plus Credit Card from American Express, see this page.
To view rates and fees of the Delta SkyMiles® Platinum American Express Card, see this page.
To view rates and fees of the Delta SkyMiles® Reserve American Express Card, see this page.
To view rates and fees of the Delta SkyMiles® Blue American Express Card, see this page.
To view rates and fees of the Marriott Bonvoy Bevy® American Express® Card, see this page.
Insurance Benefit: Car Rental Loss & Damage Insurance
Car Rental Loss and Damage Insurance can provide coverage up to $50,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.
Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.
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