We believe everyone should be able to make financial decisions with
confidence. While we don't cover every company or financial product on
the market, we work hard to share a wide range of offers and objective
editorial perspectives.
So how do we make money? Our partners compensate us for advertisements that
appear on our site. This compensation helps us provide tools and services -
like free credit score access and monitoring. With the exception of
mortgage, home equity and other home-lending products or services, partner
compensation is one of several factors that may affect which products we
highlight and where they appear on our site. Other factors include your
credit profile, product availability and proprietary website methodologies.
However, these factors do not influence our editors' opinions or ratings, which are based on independent research and analysis. Our partners cannot
pay us to guarantee favorable reviews. Here is a list of our partners.
The Guide to Open-Jaw or Multi-City Flights With Chase Points
You can only book an open-jaw flight through the Chase's travel portal if it's three segments long.
As a digital nomad for nearly five years, JT is a freelance writer that proves through experience that credit card rewards can drastically reduce the cost of travel. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. He published over 2,000 articles as a writer for The Points Guy.
Chris Burkhardt is a former freelance editor for NerdWallet, helping with travel and credit card related content. A graduate of the University of Oregon, Chris has been a writer, editor, videographer and more in his 10 years as a journalist. Prior to joining the NerdWallet team in 2021, Chris was a digital media producer for NBC Sports — where his numerous trips around the country covering major sporting events helped his understanding of the travel world.
When not editing articles for NerdWallet, Chris can be heard hosting sports talk radio on iHeart Radio’s Rip City Radio 620 or running the digital content for the Oregon School Activities Association.
Chris is based in Portland, Oregon.
Updated
How is this page expert verified?
NerdWallet's content is fact-checked for accuracy, timeliness and
relevance. It undergoes a thorough review process involving
writers and editors to ensure the information is as clear and
complete as possible.
This page includes information about these cards, currently unavailable on
NerdWallet. The information has been collected by NerdWallet and has not
been provided or reviewed by the card issuer.
Whether to take a river cruise through Europe or go on a one-way road trip, sometimes you want to book flights that aren't just a simple round trip. However, especially when traveling internationally, one-way flights can be much more expensive than round-trip flights.
Chase points collectors, particularly, can avoid the upcharge of booking one-way flights. Since many airlines let you book two one-way flights together to form an "open-jaw" itinerary for around the same price as a round trip, and Chase points are transferrable to a variety of airlines, affordable options abound.
Booking an open-jaw itinerary may be a bit tricky when using Chase Ultimate Rewards® points. Here's how to book an open-jaw flight on Chase.
When to book an open-jaw itinerary
Say you want to take a river cruise starting in Budapest, Hungary and ending near Munich, Germany. Rather than backtracking to Budapest to fly home, you could save time by flying into Budapest to start your trip and flying back home from Munich. This type of multi-destination trip is called an "open-jaw" itinerary.
You might assume you need to book two one-way flights — one to Budapest and one back from Munich. But booking that way is likely much more expensive than a simple round-trip flight.
Instead, many airlines let you book these trips as a "multi-city" booking where you reserve two (or more) one-way flights together on one ticket. Instead of paying the more expensive one-way costs of booking separate tickets, airlines generally group the destinations together and price the ticket similarly to a round-trip ticket. Effectively, you'll pay half the round-trip price of each route, before taxes and fees.
Subscribe to our free TravelNerd newsletter for inspiration, tips and money-saving strategies, delivered straight to your inbox.
By signing up, you will receive newsletters and promotional
content and agree to our Terms of Use
and acknowledge the data practices in our Privacy Policy. You may unsubscribe at any time.
Transferring Chase points to partners vs. booking through the travel portal
One of the great benefits of earning Chase Ultimate Rewards® points is the variety of redemption options. When it comes to booking flights, you have two primary choices:
Transferring points to airline partners for an award booking.
Buying fares through Chase's travel portal.
Generally speaking, transferring points to airline partners is a straightforward process. Booking travel through Chase's travel portal, on the other hand, may require the additional step of calling a Chase phone agent (depending on the number of legs of your flight itinerary).
If you're splurging for business or first class, transferring your points to an airline loyalty program will generally require fewer Chase points. But if the cash price for your flights is affordable, booking economy fares through Chase's travel portal often makes more sense.
How to book by transferring points to an airline partner
If you find a stellar deal on an airline that's a Chase transfer partner, it's often wise to book through the airline itself rather than through the Chase's travel portal.
Find your flight
First, check the list of Chase transfer partners and determine which ones might offer the cheapest rates to your destination. Our airline partner booking tool should be able to help with that.
Full list of Chase transfer partners Full list of Chase transfer partners
Airlines
Aer Lingus (1:1 ratio).
Air Canada (1:1 ratio).
Air France-KLM (1:1 ratio).
British Airways (1:1 ratio).
Iberia (1:1 ratio).
JetBlue (1:1 ratio).
Singapore (1:1 ratio).
Southwest (1:1 ratio).
United (1:1 ratio).
Virgin Atlantic (1:1 ratio).
Hotels
Hyatt (1:1 ratio).
IHG (1:1 ratio).
Marriott (1:1 ratio).
Wyndham (1:1 ratio).
Let's say you've picked United Airlines to go to Europe. You'll want to use the advanced search feature in the lower left-hand corner of the United homepage to find open-jaw routes.
Then, select the box that indicates you want flight prices to be displayed in miles. Choose the "multi-city" tab to input your departure and arrival locations for your open-jaw itinerary.
You'll be able to select each flight separately. Find out how many miles it'll cost for both flights; then, transfer those miles from your Chase Ultimate Rewards® account to United so you can book your trip.
Ways to maximize savings when booking with Chase partners
Score potential savings on taxes and fees
When booking with airline miles, the mileage price will typically be the same whether you book a round trip or two one-way flights. However, the taxes and fees may be lower when you book an open-jaw itinerary than they would be for two one-way flights — especially when traveling to Europe.
For example, here's a flight from Detroit to Paris, with a return flight from Amsterdam to Detroit, booked through Virgin Flying Club — a transfer partner of Chase Ultimate Rewards®. When booked together as an open-jaw, your seat in Delta One business class will cost 100,000 Virgin points, plus $65.17 in taxes and fees.
If you book these two flight separately, it’ll still cost you 100,000 Virgin points total (50,000 each way), but it’ll cost you about $300 in taxes and fees. Grouping the flights into a single open-jaw itinerary saves you about $235.
How to book in Chase's travel portal with points or cash
Instead of transferring Chase Ultimate Rewards® points to an airline and booking your flight there, you can redeem points within Chase's travel portal itself.
Find your flight
Unfortunately, finding eligible, affordable open-jaw tickets can be a bit tricky when booking through Chase's travel portal. Before checking Chase's travel portal, we recommend using an online flight search tool like Google Flights to see what options are available for your selected dates and destinations. Enter your preferences, and Google Flights will automatically find the cheapest open-jaw itinerary.
🤓Nerdy Tip
To get the best rates, search for open-jaw flights operated by the same airline or its partners in both directions.
For example, on SAS you can currently book an open-jaw itinerary from Los Angeles to Stockholm, Sweden with a return flight from Gothenburg, Sweden for $370 round trip.
However, if you want to book a return flight from Prague instead, SAS doesn't have any availability. In that case, you'd want to book through Delta, Air France or KLM.
Don't worry, you won't need to cross-check every airline out there to find the best option. Look closer at the options recommended by Google Flights, make your selection, and then prepare for booking in Chase's travel portal.
Book your flight
Open the portal. From there, you'll see three booking options: Round-trip, one-way or multi-city. If you want to book three flights for your open-jaw itinerary, you can proceed and book through the portal. If you only need two flights, however, you'll need to call Chase at 866-951-6592 to book — regardless of whether you're paying with points or cash.
Thankfully, you should have no issues getting hold of an agent. Chase travel advisors are available 24 hours a day, seven days a week. Advise the agent that you want to use or earn Chase Ultimate Rewards® points, and provide your dates and routes. Make sure that the price jibes with what you found through Google Flights or another flight search engine before agreeing to book.
If you want to book an open-jaw flight using Chase points ...
You have options when booking flights with Chase points. You can transfer points to Chase's airline transfer partners, redeem points to book through the travel portal, or book airfares with cash in the portal.
Booking a two-leg open-jaw itinerary isn't currently possible on the Chase's travel portal. However, you can call to book these itineraries over the phone. Just make sure to price out the trip through another online source before calling. That way, you'll have an idea of how much the open-jaw flights should cost — and whether you should transfer your points to airlines to book award flights instead.
NerdWallet writers are subject matter authorities who use primary,
trustworthy sources to inform their work, including peer-reviewed
studies, government websites, academic research and interviews with
industry experts. All content is fact-checked for accuracy, timeliness
and relevance. You can learn more about NerdWallet's high
standards for journalism by reading our
editorial guidelines.