Chase and Citibank are both big national banks with branch and ATM networks that reach both coasts, but they differ in some ways.
Consider what’s important in your banking life, whether that means nearby ATMs, sign-up bonuses or budgeting tools, and read on to see how the banks compare.
| Chase Total Checking®||Citibank Regular Checking (in Basic Banking package)
|Chase Savings℠||Citibank Savings (in Basic Banking package)
Certificates of deposit
|Chase CD interest rates ||Citibank CD interest rates
Overdrafts, ATMs, customer service
Choose Chase if:
- You prioritize branch accessibility
- You want sign-up bonuses for basic checking and savings accounts
- You want to choose the bank that has a slightly less harsh overdraft policy
Choose Citibank if:
- ATM accessibility is a priority
- You travel frequently and want a bank with branches overseas
Below is a detailed breakdown of how the banks compare when it comes to checking, savings, CDs, bank experience and overdraft fees.
Basic checking accounts
|Chase Total Checking®||Citibank Regular Checking (in Basic Banking package)|
|Minimum opening deposit||$25||$0|
|ATM fees and network||
|Interest on balances||None||None|
|Sign-up bonus||$200 (expires 4/16/2018)|
See details on how to qualify
Both are roughly the same, with variations in ways to waive the monthly fee and minimum opening deposits. Pick the one that best fits your situation.
Citibank has a better ATM network, with over 60,000 fee-free ATMs across the nation. Citibank’s out-of-network fee for international withdrawals is more lenient than Chase’s, making Citi the better of the two banks if you travel abroad frequently.
» Want more options? Take a look at NerdWallet’s best checking accounts
Basic savings accounts
|Chase Savings℠||Citibank Savings (in Basic Banking package)|
|Minimum opening deposit||$25||$100|
|Monthly fee||$5||$0 when in package with checking
$4.50 for stand-alone savings:
|Interest on balances||0.01% APY (effective 2/16/18; rates are variable and subject to change)||Rates may vary by state. In some, it's 0.04% APY for balances below $10,000.|
|Withdrawal limit fee||$5 (applies when you make more than six withdrawals or transfers out per month)||None listed|
|Sign-up bonus||$150 (expires 4/16/2018)|
See how to qualify
Both have minimal interest rates, with Citi having a slight edge on the interest rate, and monthly fees that are easy to avoid.
» Want to find higher rates? Check out NerdWallet’s best online savings accounts
Certificates of deposit
|Chase CDs||Citibank CDs
|Minimum opening deposit||$1,000||$500, $1,000 or $2,500, depending on the state|
|Early withdrawal penalties?||Yes||Yes|
|Terms and rates||Many terms offered; rates for balances under $10,000:|
2-year: 0.05% APY
3-year: 0.05% APY
5-year: 0.25% APY
|Many terms offered; rates below for balances under $10,000:
2-year: 0.50% APY
3-year: 0.70% APY
5-year: 0.80% APY
Chase checking customers qualify for CDs that come with slightly higher rates than the bank’s standard CDs.
» Want better returns on your CD? Find the highest rates on our CD rates tool
|Website||Easy to compare accounts, but rates and fees take more effort to find||Easy to compare offerings, but not intuitive for finding fees, CD rates, branches or ATMs|
|Banking apps (current ratings from app store users)||4.7 out of 5 stars for iOS; 4.6 out of 5 for Android||4.8 out of 5 stars for iOS; 4.1 out of 5 for Android|
|Customer service||Available 24/7 by phone, email and social media||Available 24/7 by phone, email, live chat and social media|
|Overdraft fee||$34, maximum of three per day||$34, maximum of four per day|
|Overdraft protection transfer fee||$0 per transfer||$10 per transfer|
|Extended overdraft fee||$15 each time your account stays overdrawn for 5 or more consecutive business days||None listed|
Which to choose
For better sign-up bonuses and more branches, Chase may be better for you. But for more free ATMs and higher CD rates, Citibank may be more attractive.
Both banks have a range of accounts and big ATM networks, but they’re similarly bogged down by high fees and poor rates.
Updated April 5, 2018.