Infinity Auto Insurance served drivers who may have struggled to find coverage elsewhere, due to previous accidents, speeding tickets, DUIs or lapses in coverage. The company had a history of higher-than-expected customer complaints.
Search for comparable insurers that actively write non-standard auto insurance policies, if you were interested in Infinity.
Other car insurance companies like Infinity
 NerdWallet rating 3.0/5 |  NerdWallet rating 4.2/5 |  NerdWallet rating 4.3/5 |
Discounts Great set of discounts | Discounts Great set of discounts | Discounts Average set of discounts |
Ease of use Average | Ease of use Above average | Ease of use Above average |
NAIC complaints Far more than expected | NAIC complaints Far more than expected | NAIC complaints Close to expected |
Bottom line Kemper sells insurance to high-risk drivers who may not be able to find coverage elsewhere, but it has far more complaints than similar-sized companies. | Bottom line This company specializes in car insurance for high-risk drivers, but be wary of the high volume of customer complaints. | Bottom line Dairyland specializes in high-risk drivers, but you may find cheaper coverage elsewhere. |
Kemper
Because Kemper acquired Infinity and much of its target market, it may be a good place to start. Kemper continues to offer non-standard auto insurance through independent agents. Customer experiences may vary by state and policy type.
» Learn more: Kemper Auto Insurance Review 2026
The General
The General is a close alternative to Infinity. It specializes in high-risk drivers and offers liability and full coverage policies. The General is widely available and drivers can get a quote online.
» Learn more: The General Auto Insurance Review 2026
Dairyland
Dairyland is a strong substitute for Infinity. It offers non-standard auto policies, SR-22 filings and a wider range of coverage than Infinity provided. Dairyland also tends to score better in customer satisfaction.
» Learn more: Dairyland Auto Insurance Review 2026
Frequently asked questions
Where does Infinity sell car insurance?
Where does Infinity sell car insurance?
NerdWallet was not able to reach Infinity to verify which states it offers policies in.
Is Infinity the same as Kemper?
Is Infinity the same as Kemper?
Infinity is owned by Kemper, a separate brand that sells auto, home and life insurance; Kemper may be discontinuing the Infinity brand. Read NerdWallet's review of Kemper insurance.
Methodology
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2022-2024. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Auto insurance ratings methodology
NerdWallet’s auto insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints and discounts. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. Using our editorial discretion, we also consider customer satisfaction surveys. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines and full ratings methodology for auto insurance.
Average rates methodology
NerdWallet averaged rates based on public filings obtained by pricing analytics company Quadrant Information Services. We examined rates for men and women for all ZIP codes in any of the 50 states and Washington, D.C. Although it’s one of the largest insurers in the country, Liberty Mutual is not included in our rates analysis due to a lack of publicly available information.
In our analysis, “good drivers” had no moving violations on record; a “good driving” discount was included for this profile. Our “good” and “poor” credit rates are based on credit score approximations and do not account for proprietary scoring criteria used by insurance providers.
These are average rates, and your rate will vary based on your personal details, state and insurance provider.
Sample drivers had the following coverage limits:
$100,000 bodily injury liability coverage per person.
$300,000 bodily injury liability coverage per crash.
$50,000 property damage liability coverage per crash.
$100,000 uninsured motorist bodily injury coverage per person.
$300,000 uninsured motorist bodily injury coverage per crash.
Collision coverage with $1,000 deductible.
Comprehensive coverage with $1,000 deductible.
We used the same assumptions for all other driver profiles, with the following exceptions:
We changed the credit tier from “good” to “poor” as reported to the insurer to see rates for drivers with poor credit. In states where credit isn’t taken into account, we only used rates for “good credit.”
For drivers with one at-fault crash, we added a single at-fault crash costing $10,000 in property damage.
For drivers with a DUI, we added a single drunken-driving violation.
We used a 2023 Toyota Camry LE in all cases and assumed 12,000 annual miles driven. We analyzed rates for drivers of the following ages: 20, 30, 35, 40, 50, 60 and 70.
Auto insurance survey methodology
The opt-in survey of 7,503 U.S. adults ages 18 and older was conducted online by Russell Research on behalf of NerdWallet in June and July 2024. Respondents were asked to rate one auto insurance brand they obtained or renewed a policy within the past 12 months, with at least some changes to the original policy. These brands were rated on overall satisfaction, overall value, online experience, trustworthiness, mobile app experience, claims experience and customer support on a scale of 1-100.
Only brands with 100 or more qualifying respondents are reported. Of those respondents: 300 were State Farm customers, 300 were Progressive customers, 300 were Allstate customers, 300 were GEICO customers, 100 were USAA customers, 157 were AAA customers, 100 were Liberty Mutual customers, 100 were American Family customers, 100 were Farmers customers, 100 were Travelers customers and 101 were Nationwide customers.
