Fidelity Investments Life
- Straightforward term life policies.
- High rate of complaints from consumers.
- No policy riders available.
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Dive deeper: Ratings methodology for life insurance.
NerdWallet's life insurance content, including ratings and recommendations, is overseen by a team of writers and editors who specialize in life insurance. We follow strict editorial guidelines to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you.
About Fidelity Investments Life Insurance
Fidelity Investments Life Insurance is a subsidiary of the same parent company that runs the financial services firm Fidelity Investments. Currently, Fidelity Investments Life Insurance offers term life insurance policies in all states except New York.
Note: Fidelity Investments Life Insurance is not affiliated with the insurer Fidelity Life.
» MORE: Compare life insurance quotes
Fidelity Investments Life Insurance rating
Fidelity Investments Life Insurance earned 3 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.
» MORE: Best life insurance companies
Pros
- Straightforward term life policies.
Cons
- High rate of complaints from consumers.
- No riders available.
Fidelity Investments Life Insurance policies
Term. Fidelity Investments Life Insurance offers term life insurance policies lasting 10, 15, 20, 25 or 30 years in most states. The longer, 30-year term life policies are not available in California, Florida, or South Carolina. No policy riders are available.
Fidelity Investments Life Insurance customer complaints and satisfaction
Over three years, Fidelity Investments Life Insurance has drawn far more than the expected number of complaints to state regulators for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.
What it’s like to apply for a policy with Fidelity Investments Life Insurance
We found Fidelity Investments Life Insurance’s online application process as quick and easy as claimed. Just provide some basic information about your age, gender and the state you live in. Other personal information you’re asked about includes your height, weight, and whether you’d categorize your health as average or above average.
Screenshot captured by NerdWallet’s editorial team on August 25, 2025.
Once you select a term and coverage amount, you’ll get a quote within seconds and can tweak it to compare costs for different terms or coverage amounts.
If you want to purchase a life insurance policy, you can hit "apply now" and you’ll be directed to either set up an account at Fidelity NetBenefits or connect your quote with an existing account.
How Fidelity’s customer experience stacks up
Fidelity Investments Life Insurance provides limited options for contacting the company, and specific information about life insurance policies can be hard to find on the website. When we attempted to use the chat tool on the Fidelity Investments website to ask questions about life insurance, it directed us to contact the life insurance department by phone.
When we called, we were able to speak to a live agent within two minutes.
The website also indicates you can manage your life insurance policy, including changing beneficiaries, by logging into your Fidelity account.
Fidelity Investments Life Insurance rates
Below are monthly rates for a 20-year, $500,000 term life insurance policy from Fidelity Investments Life. These are sample rates for a nonsmoking man and woman in excellent health. The final quote you’re offered will depend on factors like your age, health, lifestyle, occupation and driving record.
Age | Monthly rate - man | Monthly rate - woman |
|---|---|---|
20 | $23.80 | $19.55 |
30 | $26.78 | $21.68 |
40 | $40.80 | $33.58 |
50 | $101.58 | $72.25 |
Where Fidelity Investments Life Insurance stands out
Straightforward term life insurance. Fidelity Investments Life Insurance has term life policies that can span 10, 15, 20, 25 or even 30 years in most states.
Online application. Fidelity Investments Life Insurance offers an online application process, with some applicants being approved for a policy within minutes.
Where Fidelity Investments Life Insurance falls short
No permanent life insurance policies. Fidelity Investments Life Insurance only offers individual term life policies.
No riders. Fidelity’s term life policies can’t be customized with common life insurance riders such as accelerated death benefits.
How Fidelity Investments Life Insurance compares to other insurers
See how Fidelity Investment Life Insurance compares to other life insurance companies that focus on term life policies.
Fidelity Investments Life Insurance | Primerica | Lemonade | |
|---|---|---|---|
Star rating | 3.0NerdWallet rating | ||
Financial strength | Exceptional. | Exceptional. | Exceptional. |
NAIC complaints | Far more than expected. | Fewer than expected. | Fewer than expected. |
J.D. Power ranking | Not ranked. | #20 out of 21. | Not ranked. |
Policy types offered | Term. | Term. | Term & No exam. |
Read full review |
What Reddit users say about Fidelity Investments Life Insurance
Reddit is an online forum where users share their thoughts in “threads” on various topics. The popular site includes plenty of discussion on financial subjects like life insurance, so we sifted through Reddit forums to get a pulse check on how users feel about insurers. People post anonymously, so we cannot confirm their individual experiences or circumstances.
It’s difficult to find reviews for Fidelity Investments Life Insurance on the platform because most reviewers on Reddit confuse the company with similarly named Fidelity Life. Reddit users who were considering Fidelity term life policies were shopping for rates for both 20-year and 30-year term life policies. Redditors advised considering other insurers who offer convertible term life insurance or a term life insurance policy with living benefits.
More about Fidelity Investments
Fidelity Investments offers a wide array of financial services and products to both individuals and employers, including the following:
Wealth management.
How to contact Fidelity Investments Life Insurance
Fidelity Investments Life Insurance can be reached by:
Phone: 844-996-5433 (Monday–Thursday, 8 a.m. to 6 p.m. ET, Friday, 8 a.m. to 5 p.m. ET).
Email: Not available.
Live chat: Yes, but limited to Fidelity Investments financial queries.
- How we review life insurance companies
In our life insurance reviews, our editorial team considers the customer and the insurer. These are some of the factors we take into account:
Policies offered. There are many types of life insurance on the market, and they fall into three key categories:
Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term.
Permanent life insurance typically lasts a lifetime and builds cash value that can be borrowed against in the future.
No-exam life insurance issues coverage without the need for a medical exam.
Financial strength. We use AM Best ratings to confirm an insurer’s long-term financial stability and ability to pay claims. For life insurance, NerdWallet typically recommends considering insurers with ratings of A- or higher. Here’s the breakdown:
Exceptional: A+, A++.
Strong: A-, A.
Moderate: B, B+.
Complaints. These ratings are based on complaints to state regulators relative to a company’s size, according to three years’ worth of data from the National Association of Insurance Commissioners. The best life insurance companies have fewer than the expected number of complaints.
Buy online. This indicates whether an insurer allows you to apply for and buy a policy completely online.
Dive deeper: Ratings methodology for life insurance
Life insurance buying guide
Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Check that the insurers you’re considering offer the coverage you’re looking for.
When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. It’s also important to make sure the policy’s medical requirements match your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you're comparing aligns with that.
Price may not be the biggest driver behind your decision to buy. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service.
For more guidance, see our life insurance buying guide.
Life insurance ratings methodology
NerdWallet’s life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a company’s ability to pay future claims. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.
These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2021-2023. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
