
Trupanion
- Covers some prescription food and supplements.
- Per-condition deductibles could save you money if your pet develops a chronic illness (in most states).
- Doesn't automatically raise premiums as your pet gets older.
- Doesn't cover exam fees.
- Coverage for rehab, acupuncture and other complementary therapies costs extra in most states.
- A one-time administrative fee may apply when you first buy your policy.
About Trupanion pet insurance
Trupanion earned 3.9 stars out of 5 for overall performance.
Trupanion operates a bit differently than most pet insurers. Typically, you need to pay a pet insurance deductible every year before you start getting reimbursed. But Trupanion offers per-condition deductibles instead. Once you meet the deductible, Trupanion will cover its treatment for life. In Maine, Trupanion's plan has no deductibles at all.
Trupanion won't automatically increase your pet's premium just because they're another year older. Instead, premiums will change from time to time to reflect the cost of vet care for pets like yours in your area. However, Trupanion's plans tend to be more expensive than other companies', based on NerdWallet's sample rates.
Trupanion is the pet insurance provider for State Farm.
Trupanion at a glance
Best for: Those looking for unlimited coverage and an alternative to annual deductibles.
Not ideal for: Pet owners on a budget or those interested in wellness coverage, which Trupanion doesn’t offer.
» MORE: The best pet insurance companies
Trupanion pet insurance plans and coverage
Trupanion offers a single accident and illness plan with unlimited payouts for every dog or cat. This plan is more inclusive than the most basic policies on the market, but leaves out a few things that some other companies cover. It can pay for:
Treatment, hospitalization and surgery for injuries and illnesses, including cancer.
Diagnostic tests.
Hereditary and congenital conditions.
Prescription medications.
Some prescription food and supplements.
Prosthetic devices and carts.
Herbal therapy.
Dental disease.
Depending on where you live, you may be able to buy the following additional coverage:
Recovery and complementary care rider. Includes coverage for physical therapy and rehab, acupuncture, behavioral modification, chiropractic care, hydrotherapy and homeopathy.
Pet owner assistance package. Covers nonmedical expenses such as boarding fees for your pet if you're hospitalized or a monetary reward to offer if your pet is lost. Also pays for cremation or burial.
Breeding rider. Pays expenses associated with breeding, whelping and queening if you choose to breed your pet. You may need to call Trupanion to add this coverage.
Trupanion doesn't sell wellness or accident-only plans.
Note: Coverage options and availability may vary depending on where you live and the age and breed of your pet.
» MORE: Is pet insurance worth it?
What's not covered
A Trupanion plan won't pay for:
Exam fees for accidents or illnesses.
Wellness and preventive care, including spay/neuter surgery, vaccinations and flea/tick medication.
Preventable conditions, such as certain parasites.
Elective or cosmetic procedures such as declawing or tail docking.
Conditions arising from racing or mistreatment.
If your pet gets sick, Trupanion will pay for medicine and other treatment, but it won’t pay the vet’s examination fee. Many other insurers include this coverage or will let you add it for an extra cost.
Trupanion plan options
You may be able to customize your plan with various options for deductibles, reimbursement rates or coverage limits.
Deductibles
In most states, Trupanion offers plans with deductibles ranging from $0 to $1,000. (A deductible is the amount of your pet’s care you need to cover before the plan starts reimbursing you.)
Most pet insurers have annual deductibles that apply to all accidents or illnesses your pet has in a given year. But Trupanion applies its deductibles to individual conditions. Once you've reached the deductible for a particular illness, you don't have to pay it anymore for the life of your pet.
Say your dog develops allergies and requires ongoing medication. With an annual deductible, you'd have to pay it each year if your dog continued to need treatment. With Trupanion's per-condition deductible, you'd pay it once and be done. However, if your dog also had to go to the vet for a different problem, you'd pay an additional, separate deductible.
In Maine, Trupanion charges no deductibles. Learn more about pet insurance deductibles.
Reimbursement amounts
Trupanion offers 90% reimbursement for all pets in most states. That means once you've hit your deductible for a given condition, you'll be responsible for only 10% of your vet bill. Trupanion will pay the other 90%.
In Maine, you can customize your reimbursement amount to any level between 50% and 90%.
Coverage limits
Trupanion has no annual, per-condition or lifetime coverage limits.
» MORE: What does pet insurance cover?
Restrictions and waiting periods
Age restrictions: There's no minimum age limit. You can enroll older pets any time before their 14th birthday.
Waiting periods: A pet insurance waiting period is the time between when you buy your policy and when your coverage starts. Trupanion’s waiting periods vary by state.
Sample rates and discounts
The cost of Trupanion pet insurance depends on where you live, the coverage limits you choose, and your pet’s breed and age.
Sample rates for dogs
To give you a rough idea of how much you might pay, we gathered quotes for several popular dog breeds at ages 2 and 8. Rates below are sample monthly premiums for dogs living in Katy, Texas. Our sample plan was for accident and illness coverage with a $250 deductible, unlimited annual coverage and a 90% reimbursement rate. Your own price will vary.
Breed | Age 2 | Age 8 |
---|---|---|
French bulldog | $335 | $801 |
German shepherd | $241 | $572 |
Golden retriever | $214 | $509 |
Labrador retriever | $222 | $528 |
Medium mixed-breed dog | $153 | $359 |
Poodle | $188 | $444 |
Sample rates for cats
We also gathered quotes for a variety of cat breeds with the same coverage limits as above. Rates below are sample monthly premiums for cats living in Katy, Texas.
Breed | Age 2 | Age 8 |
---|---|---|
Devon rex | $70 | $209 |
Domestic shorthair | $53 | $153 |
Exotic longhair | $59 | $173 |
Maine coon | $83 | $249 |
Persian | $61 | $180 |
Ragdoll | $51 | $146 |
» MORE: The best cheap pet insurance
Discounts
A discount may be available for service animals. However, it doesn't apply to emotional support pets or service animals in Washington state.
Watch your wallet
In addition to monthly premiums, Trupanion may also charge a one-time administrative fee when you first buy your policy. This goes toward setting up your account. Not all pet insurers charge this type of administrative fee.
» MORE: The best cheap pet insurance
Where Trupanion is available
Trupanion is licensed to sell pet insurance in all 50 states and Washington, D.C.
Availability may change at any time. Coverage may not be available to all pets in a given state.
Online tools
Website: Trupanion's website has details about its coverage and plan options, including sample policies. You can get an online quote, file claims and update your billing information on the website.
Mobile app: Trupanion doesn’t currently have an app.
Claims
Trupanion can reimburse you for vet bills you've already paid or send payment directly to your vet if the vet uses the company's software. If direct payment isn't an option at your vet's office, you can submit invoices online or by email or fax. The company says it processes more than 70% of claims within 24 hours — quicker than most other pet insurers.
When calculating your claim payout, Trupanion applies the reimbursement rate to your vet bill before it subtracts your deductible. That’s a less generous method than some other companies use.
Here’s how the math would work if you had a $3,000 vet bill, 90% reimbursement rate and $200 deductible.
How Trupanion calculates claim payouts: Reimbursement rate first
$3,000 vet bill x 0.9 (90% reimbursement rate) = $2,700.
$2,700 - $200 deductible = $2,500 reimbursement.
How much you pay: $500.
How some other insurers calculate claim payouts: Deductible first
$3,000 vet bill - $200 deductible = $2,800.
$2,800 x 0.9 (90% reimbursement rate) = $2,520 reimbursement.
How much you pay: $480.
How to contact Trupanion customer service
Phone: You can call Trupanion at 888-733-2685.
Email: Send messages to info@trupanion.com.
Live chat: Agents are available to chat 24 hours a day, seven days a week.
» MORE: How much is pet insurance?
Trupanion pet insurance vs. competitors
Here's how Trupanion stacks up against three other popular pet insurance companies.
Trupanion vs. Healthy Paws
Company | Trupanion | Healthy Paws |
---|---|---|
NerdWallet star rating | ||
Policy highlight | Unlimited coverage for all pets. | Processes many claims within two days. |
The main differences between Trupanion and Healthy Paws pet insurance are:
Deductibles. While Trupanion uses per-condition deductibles in most states, Healthy Paws charges an annual deductible that applies to all conditions.
Coverage for alternative therapies. Healthy Paws includes alternative treatments in its standard plans, while Trupanion charges extra for this coverage in most states.
» READ MORE: Healthy Paws pet insurance review
Trupanion vs. Nationwide
Company | Trupanion | Nationwide |
---|---|---|
NerdWallet star rating | ||
Policy highlight | Unlimited coverage for all pets. | Covers dogs, cats, birds, rabbits and other pets. |
The primary differences between Trupanion and Nationwide pet insurance are:
Availability of wellness coverage. You can customize Nationwide's plan to include coverage for preventive care. This option isn't available from Trupanion.
Deductibles. Like most pet insurers, Nationwide has an annual deductible. Nationwide’s deductible could save you money over Trupanion's if your pet visits the vet for multiple problems in a given year. But if you have a pet that develops a chronic condition, you may be better off with Trupanion's deductible.
But both companies can cover behavioral therapies, acupuncture and chiropractic care.
» READ MORE: Nationwide pet insurance
Trupanion vs. Pets Best
Company | Trupanion | Pets Best |
---|---|---|
NerdWallet star rating | ||
Policy highlight | Unlimited coverage for all pets. | May be able to reimburse your vet directly. |
The most important differences between Trupanion and Pets Best pet insurance are:
How customizable the plans are. While Trupanion offers a single plan with generous reimbursement and payouts, Pets Best is all about options. You can add a wellness plan, cover accidents only or choose from a menu of deductibles, reimbursement amounts and coverage limits. That may make it easier to find a price and plan you feel comfortable with.
Deductibles. Like most pet insurers, Pets Best applies deductibles annually. If your pet develops an illness requiring ongoing care, Trupanion’s deductible might save you money.
» READ MORE: Pets Best pet insurance review
How we review pet insurance
Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy to help you choose the financial products that work best for you. In our pet insurance reviews, we consider coverage, consumer experience and more to determine our star ratings.
In our evaluation, we:
Analyzed 2,100 data points.
Got 1,200+ quotes from pet insurers.
Compared 25+ companies.
Our rating system rewards companies that cover a wide range of potential expenses, offer many ways to customize your plan and have a strong consumer experience. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.
Dive deeper with our criteria for evaluating pet insurance companies.
Frequently asked questions
Does Trupanion cover X-rays?
Does Trupanion cover X-rays?
Yes, Trupanion covers diagnostic tests such as X-rays.
Does Trupanion cover dental cleaning?
Does Trupanion cover dental cleaning?
Trupanion covers dental illnesses and injuries but doesn't pay for routine care such as teeth cleaning. Learn more about pet dental insurance.
Does Trupanion cover neutering or spaying?
Does Trupanion cover neutering or spaying?
Generally, no. Spay and neuter surgery is considered wellness care, which Trupanion doesn't cover. The company pays for unexpected accidents and illnesses, not routine care you can plan and save for in advance. However, Trupanion may pay for spaying or neutering if your vet recommends it to treat an illness or injury.
Does Trupanion cover vaccinations?
Does Trupanion cover vaccinations?
No. Vaccinations are preventive care, which Trupanion's accident and illness plan doesn't cover.
Does Trupanion cover cremation?
Does Trupanion cover cremation?
Yes, it may pay for cremation due to an accidental death if you add the pet owner assistance package to your plan. This rider can also cover liability claims if your pet damages someone else's property, or pay pet boarding fees if you're in the hospital.
Pet insurance star ratings
NerdWallet’s pet insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including consumer experience, scope of coverage and the ability to customize your plan. We reward companies that cover a wide range of medical treatments and that offer perks such as live chat support and direct vet pay. To calculate each insurer’s star rating, we adjusted the scores to a curved 5-point scale. See our full pet insurance methodology.
These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.
Pet insurance sample rates
To find sample pet insurance rates, NerdWallet gathered quotes for the base level of accident and illness coverage on each insurer’s website. Quotes reflect the monthly cost of a policy and do not include wellness coverage or other optional add-ons. Each plan for a given company had the same deductible, coverage limit and reimbursement rate for all sample pets unless otherwise stated.
These are sample rates gathered for specific pets living in Katy, Texas. Your own rates will be different.