Network Capital Mortgage Review 2026
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Our Take
3.5
Network Capital stands out for its focus on refinancing — cash-out refinances made up 78% of the lender’s business last year, and rate-and-term refinances made up 16%. Only 6% of Network Capital customers got a purchase mortgage last year. Most likely to appeal to borrowers looking to refinance their home loan.
Pros
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Cash-out refinancing is an uncommon specialty, so Network Capital could appeal to that borrower.
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Offers HELOCs for homeowners who want to access their equity without refinancing.
Cons
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Home buyers should know the lender doesn’t specialize in purchase loans.
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Borrowers must be contacted for a quote before completing an online application.
Lender | Min. credit score | Min. down payment | |
|---|---|---|---|
 Visit Lenderat NBKC at NBKC | 620 | 3% | Visit Lenderat NBKC at NBKC |
 Visit Lenderat New American Funding at New American Funding | 580 | N/A | Visit Lenderat New American Funding at New American Funding |
 Visit Lenderat Rocket Mortgage, LLC at Rocket Mortgage, LLC | 580 | 3.5% | Visit Lenderat Rocket Mortgage, LLC at Rocket Mortgage, LLC |
 4.0 Visit Lenderat GO Mortgage at GO Mortgage | 620 | 3% | Visit Lenderat GO Mortgage at GO Mortgage |
 Visit Lenderat Veterans United at Veterans United | 620 | 0% | Visit Lenderat Veterans United at Veterans United |
Full Review
At a glance: Network Capital mortgage options
Network Capital is a nonbank mortgage lender with corporate headquarters in Miami. Loans are available in Arizona, California, Colorado, Florida, Illinois, Indiana, Idaho, Louisiana, Maryland, Michigan, North Carolina, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington and Washington, D.C.
🏠 Common mortgages
Conventional loans
Rate-and-term refinancing
FHA loans
VA loans
💵 Home equity
HELOCs
Cash-out refinancing
» MORE: Mortgage interest rates forecast
Network Capital special offers and discounts
Network Capital offers a “same-as-cash” program to underwrite the mortgage up-front so that your offer is competitive.
What does Network Capital specialize in?
A lender’s experience with your loan type can make a big difference. We looked at the latest federal data to find the types of mortgages Network Capital handles most often.
Cash-out refinances make up the vast majority of Network Capital’s business, followed by rate-and-term refinances. Purchase mortgages are a small minority of Network Capital originations, but most of Network Capital's purchase mortgages are conventional.
Network Capital mortgage reputation and customer experience
NerdWallet’s star ratings look at objective factors like rates, fees and loan options. To give you a sense of what the borrower experience is really like, we pulled the latest customer satisfaction scores from Zillow and contacted the lender’s customer support.
Zillow Mortgage Lender Customer Rating
4.87
out of 5
Above-average rating as of the date of publication.
Rating reflects 400 customer reviews.
Network Capital mortgage customer service options
Here’s how you can get in touch with Network Capital.
Ways to reach Network Capital
Physical branches . . . . . . 🚫 Phone support . . . . . . . . . ✅ Mobile app . . . . . . . . . . . . ✅ Online chat (bot) . . . . . . . ✅ Online chat (human) . . . . 🚫
» MORE: How to apply for a mortgage
🤓 Our Nerds say... if they don’t answer your call, try a different number
Taylor Getler, lead writer, mortgages
Network Capital lists several numbers for customer support on its website, including two for users who haven’t begun an application yet. The first number that we called went to a voicemail, despite calling within the customer service hours listed online. When we tried the second number, we were immediately connected with an agent who was able to answer our questions about the lender’s products.
Alternatives to a Network Capital home loan
Our biggest tip: Get offers from at least three different mortgage lenders. Comparison shopping can save you thousands of dollars. You can get rate quotes yourself, or work with a mortgage broker to shop around on your behalf.
Borrowers who want a lender that specializes in cash-out refinancing may be interested in Carrington. Similarly, these borrowers could consider Rocket Mortgage, which won NerdWallet’s 2025 best-of award for cash-out refinancing.
Standard rate-and-term refinancers may be a good fit for Pennymac; these loans made up more than half of the lender’s originations in 2024.
» MORE: Best cash-out refinance lenders
NerdWallet writer Isabella Angelos contributed to this story.
More from NerdWallet
NerdWallet’s overall ratings for mortgage lenders are evaluated based on four major categories: variety of loan types (purchase, refinance, fixed and adjustable, for example), ease of application, rates and fees and rate transparency. Among the factors we consider when scoring these categories are options to apply for and track loans online, the level of detail about mortgage rates on lender websites and our analysis of the rates and fees lenders reported in the latest available Home Mortgage Disclosure Act data. These scores generate ratings from 1 star (poor) to 5 stars (excellent).
