Cigna
3.93
CMS Star Rating
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Cigna vs. Blue Cross Blue Shield: Medicare Advantage Comparison
Overall star ratings for Cigna and BCBS are similar, but quality varies among different BCBS companies.
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Written by Kate Ashford, CSA®
Lead Writer
Cigna Medicare Advantage offers the highest percentage of $0-premium plans and the lowest average monthly premium of the major providers, and the majority of Cigna’s members are in highly rated plans.
Blue Cross Blue Shield is a collective of 33 different companies, and star ratings and member experience scores vary among providers.
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Blue Cross Blue Shield
3.96
CMS Star Rating
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Here’s a look at how Cigna and Blue Cross Blue Shield Medicare Advantage compare.
Why trust NerdWallet
Cigna Medicare Advantage
Cigna Medicare Advantage plans are low-cost, member experience scores are good and star ratings are average among all providers.
Pros
8 in 10 Cigna plans are $0-premium plans.
Member experience scores are above average.
Strong benefits include 24/7 telehealth and meal delivery.
Cons
Available in only 29 states and Washington, D.C.
Highest NCQA scores are 3.5 stars on their 5-point scale.
Other factors to consider
Provider size | 7th-largest provider of Medicare Advantage plans. |
Medicare Advantage enrollment | More than 580,000. |
Percent of plans rated 4 stars or higher | 33%. |
Percent of plans with $0 premium | 80%. |
Plans available | HMO, HMO-POS, PPO, SNP. |
Cigna Medicare Advantage plan availability
Cigna
3.93
CMS Star Rating
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Blue Cross Blue Shield Medicare Advantage
Blue Cross Blue Shield plans are widely available and affordable, but some companies earn higher marks than others on member satisfaction.
Pros
BCBS companies offer plans in 48 states, Washington D.C., and Puerto Rico.
$0-premium BCBS plans are available in 47 states and Puerto Rico.
Some BCBS companies rank well for customer satisfaction.
Cons
Ratings vary among BCBS companies, and you may not have access to a highly-rated BCBS plan.
BCBS companies offer special needs plans in only two-thirds of U.S. states.
Other factors to consider
Provider size | 3rd-largest provider of Medicare Advantage plans. |
Medicare Advantage enrollment | 5 million. |
Percent of plans rated 4 stars or higher | 48%. |
Percent of plans with $0 premium | 55%. |
Plans available | HMO, HMO-POS, PPO, PFFS, SNP. |
BCBS Medicare Advantage plan availability
Blue Cross Blue Shield
3.96
CMS Star Rating
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Find the right Medicare Advantage plan
It’s important to do your research before selecting a Medicare Advantage plan for yourself. Here are some questions to consider asking:
What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?
Is your doctor in-network? If you have a preferred medical provider or providers, make sure they participate in the plan’s network.
Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?
Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?
Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?
» MORE: Best Medicare Advantage plans
If you have additional questions about Medicare, visit Medicare.gov or call 800-MEDICARE (800-633-4227, TTY 877-486-2048).
Medicare Advantage review methodology
The Medicare Advantage marketplace is concentrated among just a handful of companies; in many places, one insurer serves more than half of the market. NerdWallet reviewed 26 Medicare Advantage brands, with some insurers having more than one brand under their umbrella. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark.) At the national level, these reviews include nine of the 10 largest brands by enrollment. At the state level, our research includes at least one major insurer in 47 of the 49 states that offer Medicare Advantage plans, and includes the top two insurers in 35 of those states. (Alaska doesn't offer Medicare Advantage plans.) We also look at online search volume to identify regional and other notable players in the space.
NerdWallet’s Medicare Advantage reviews are based on ratings data from the Centers for Medicare & Medicaid Services, as well as pricing, plan availability by state, plan types available, consumer experience, extra benefits offered and more. These reviews are a guide, but we encourage you to shop around and compare several plans to find the best coverage and rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines for additional information.
