Good2Go Auto Insurance Review 2024
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Our Take
The bottom line:
High-risk drivers can get a policy from Good2Go but may be better off looking elsewhere due to the company’s complex operating structure and high number of complaints.
Full Review
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Pros & Cons
Pros
Lots of discounts.
Can file an SR-22 if you need one.
Cons
Far more than the expected number of consumer complaints.
Financial stability concerns.
History of penalties from state regulators.
Full Review
NerdWallet was not able to rate Good2Go for overall performance because there is no financial strength rating information available for the company. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.
Good2Go has an unusual and complex operating structure. The name refers to an insurance agency as well as several insurance companies owned by the same firm. Good2Go sells policies through its own member companies as well as outside partners, so it may be unclear which company you’re getting a quote from until you enter some of your personal data.
Regulators in at least three states have found fault with the business practices of companies that operate under the Good2Go brand. In addition, financial strength ratings agencies have raised concerns about the companies’ abilities to pay claims.
NerdWallet recommends exploring all alternatives before considering Good2Go. If you’re shopping for minimum required car insurance, you have many options that are likely to be better choices.
» MORE: The best car insurance companies
Why you can trust NerdWallet: Our writers and editors follow strict editorial guidelines to ensure fairness and accuracy in our coverage so you can choose the insurance policy that works best for you. These carrier ratings are specific to auto insurance — a company's rating for other products may be different on our site. See our criteria for evaluating auto insurance companies.
Compare to other insurers
Current Product
|  |  |
|---|---|---|
NerdWallet rating 3.0 /5 | NerdWallet rating 2.5 /5 | |
Complaints to NAIC Far more than expected | Complaints to NAIC More than expected | Complaints to NAIC Far more than expected |
Ease of use Below average | Ease of use Average | Ease of use Average |
Discounts Great set of discounts | Discounts Very few discounts | Discounts Great set of discounts |
Bottom line Good2Go sells policies to high-risk drivers, but has a complex operating structure and a high number of complaints. | Bottom line Dairyland specializes in high-risk drivers, but with more complaints than expected, you may find better coverage elsewhere. | Bottom line Infinity caters to high-risk drivers, although availability is unclear. |
How Good2Go auto insurance works
Good2Go specializes in providing the minimum coverage a driver needs to meet state laws. It caters to high-risk drivers who may have trouble getting car insurance elsewhere.
You can begin a quote online and by phone, and Good2Go is licensed to sell insurance in all states except Alaska, Hawaii, Kansas, Massachusetts, Montana and Rhode Island. Some of the policies sold by Good2Go come from insurers that are under the same ownership as the Good2Go agency:
American Independent Insurance.
Apollo Casualty.
Omni Indemnity.
Omni Insurance.
Personal Service Insurance.
Good2Go also offers policies from partner companies, including several that provide quotes online and specialize in covering high-risk drivers. Good2Go’s partners include:
Progressive, one of the nation’s largest auto insurance companies.
Good2Go auto insurance coverage
When you're shopping for car insurance coverage, it's important to understand what coverage you want and what you’re required to buy. For instance, most states require a minimum amount of car insurance to drive a vehicle. Alternatively, if you want extra protection, you may be interested in full coverage insurance. Read about the most common types of car insurance coverage to see how they work.
Although Good2Go focuses on selling liability insurance to high-risk drivers, the agency also offers optional comprehensive and collision coverage. If you owe money on a car loan or lease, your lender may require this coverage, which pays to repair or replace your car if it’s stolen or damaged, no matter who is at fault.
Good2Go also offers:
Roadside assistance, including coverage for towing.
SR-22 availability. You can get an SR-22 form, a document that your state may require to prove you have insurance after a DUI or some other serious violation.
Good2Go says it can provide immediate proof of insurance when you buy a policy.
See what you could save on car insurance
Easily compare personalized rates to see how much switching car insurance could save you.
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Auto insurance discounts
Good2Go has a hefty list of discounts, but not all are available in every state or from every company Good2Go represents. Depending on the policy, you may be offered discounts for:
Insuring more than one vehicle.
Paying your premium in full, upfront.
Owning your home.
Having good grades, if you or someone insured on your policy is a student.
Renewing your policy with Good2Go.
Taking a defensive driving class.
Completing a driver’s education course if you or a driver on your policy is under age 24.
Avoiding accidents and traffic violations.
Having been insured at least six months in a row with your previous insurer.
Not owning a vehicle. (You would be covered when driving one you rented or borrowed.)
Driving a car with safety features like air bags.
Driving a car with a built-in anti-theft system.
Having your car’s vehicle identification number (VIN) etched onto its windows, making the car less appealing to thieves.
First time shopping for auto insurance? Unsure of where to start? Check out our guide on how to shop for car insurance.
Complaints
Relative to its size, Good2Go had far more than the expected number of complaints about auto insurance to state regulators, according to three years’ worth of data from the National Association of Insurance Commissioners.
More about Good2Go auto insurance
Website: The Good2Go website explains car insurance requirements for each state, including drunk driving penalties, SR-22 requirements, consequences of driving without car insurance, and laws about texting or using a cell phone while driving. The insurer's website also offers the option to log in to see policy information and make payments. However, Good2Go doesn’t offer a mobile app for managing policies.
Methodology
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Auto insurance ratings methodology
NerdWallet’s auto insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints and discounts. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. Using our editorial discretion, we also consider customer satisfaction surveys. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines and full ratings methodology for auto insurance.
Frequently asked questions
You can reach Good2Go by phone at 877-200-9912.
Good2Go doesn’t offer 24/7 claim filing or the ability to file online. Claims must be filed by calling Good2Go Monday to Friday, 8 a.m. to 7:30 p.m. ET. Each claim is handled by a claim representative.
Yes, Good2Go insures drivers who may be considered “high-risk,” including drivers who have a DUI on their record and need SR-22 filing. But there may be better options available. Read NerdWallet’s list of the Best High-Risk Car Insurance Companies to see other companies that insure high-risk drivers.
