How to Cancel a United Flight

You can cancel your United flight online or over the phone, but you'll have to submit a refund request separately.
Natasha GabrielleSep 10, 2021

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If you’re considering flying with United Airlines anytime soon or already have something booked, it’s a good idea to learn the cancellation and refund rules. This way, if something comes up and your travel plans change, you’ll know how to cancel your flight.

Here’s what to know about canceling a United Airlines flight — whether you purchased the ticket outright or redeemed MileagePlus miles to book your ticket.

Most United tickets are technically nonrefundable, but you may have more options than meet the eye. Here is the United flight cancellation policy.

More than 24 hours after booking, cancellation rules vary depending on the ticket type purchased.

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If you know you’ll want to rebook your United flight and you already know the dates, changing your flight instead of canceling outright could save you money. Most United flights paid for with cash are .

No change fee for:

Basic economy flights and international flights originating outside the U.S. ticketed after the cutoff date may incur change a fee.

Wondering how to cancel a United flight? There are two ways.

Canceling your flight online is likely the quickest option, especially if call wait times are long.

If you paid for your ticket with United miles, you can cancel your flight online or by calling customer service. If you cancel at least 31 days before departure, there’s no fee to cancel an award flight and have the miles redeposited into your MileagePlus account.

To cancel an award ticket 30 days or less before departure and have the miles redeposited, you’ll pay a fee. For general members, the fee is $125. For , fees can go as low as $50 for Premier Platinum and are free for Premier 1K members.

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Once you’ve canceled your United flight, you can request a refund. Here’s how.

The type of refund offered depends on your ticket type and the reason for canceling your flight.

If you canceled a United Airlines flight, you might have a flight credit to use. Here’s what you’ll need to do to use the credits to rebook.

These credits usually need to be used within 12 months of the date your original ticket was issued. If the ticket was issued between May 1, 2019, and March 31, 2021, the credit is valid through March 31, 2022.

In most cases, you can cancel a United flight. Just call United Airlines customer service or complete the task online. Whether you’re charged fees or eligible for a full refund or flight credits depends on the type of ticket purchased. Knowing United’s cancellation rules will help you book with confidence and handle any unforeseen change of plans.

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