How to Claim Missing American Airlines Miles

Elina Geller
By Elina Geller 
Edited by Mary M. Flory

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One of the most annoying things that can happen in the miles and points game is when you spend the money, take the flight but forget to get credit for your miles. It could be as simple as forgetting to add your frequent flyer number to a flight. Maybe you’re booking through a third party travel site, or you’re not logged into your frequent flyer account when you book, or you simply don’t have one.

Whatever the reason is, all is not lost. In most cases, it’s easy to claim your missing airline miles even after you fly.

If it's American Airlines miles you're missing, here's how to retroactively claim them.

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Request missing AAdvantage miles

The American Airlines website has a page dedicated to requesting retroactive mileage credit. To request mileage credit, you'll need your AAdvantage number and your ticket number. The record locator will not be sufficient, you’ll need to look up the ticket number.

The 13-digit ticket number is printed on your ticket and provided in the booking confirmation email, depending on where you booked your flight. If you don’t have your ticket number, you can get it by calling AAdvantage at 800-433-7300.

If you're not yet enrolled in the AAdvantage program this could be a great time to do so.

You can submit your mileage claim as long as it has been at least three days from the completed flight. It can take up to 10 days to credit the miles for an American Airlines flight. Remember, you can receive AAdvantage miles for flights taken on partner airlines. Mileage credit for partner airline flights can take up to 30 days to appear.

Frequently asked questions

Your ticket number can be found on your confirmation email and receipt, receipt from the airport, printed boarding pass or on your credit card statement. The ticket number is 13 characters long and also includes the airline code. The last 10 digits represent the ticket number.

If you don’t see miles credited to your account and it has been at least three days since you completed your travel, you can submit a request to claim the missing miles on You will need to have your AAdvantage number and 13-digit ticket number available.

The record locator, confirmation or booking code is a six-character code that’s included on your confirmation email and boarding pass. This is different from your ticket number. The ticket number is 13 characters long and also includes the airline code. The last 10 digits represent the ticket number.

The airline code is the first three digits of your ticket number, which can be found on your confirmation email, receipt provided at the airport or credit card statement.

It can take up to 10 days for American Airlines flights and up to 30 days for flights on partner airlines.

Final thoughts on claiming American Airlines miles after your flight

If you forgot to input your AAdvantage number when you booked your ticket, all is not lost. Submit the form online or get in touch with AA’s customer service to get your miles credited to your account.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2024, including those best for:

Cards for American Airlines from our Partners
Capital One Venture Rewards Credit Card

on Capital One's website

Capital One Venture Rewards Credit Card
NerdWallet Rating
Rewards rate


Earn unlimited 2X miles on every purchase, every day. Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options.


Intro offer


Enjoy a one-time bonus of 75,000 miles once you spend $4,000 on purchases within 3 months from account opening, equal to $750 in travel.

Citibank Citi® / AAdvantage® Executive World Elite™ MasterCard® Credit Card

on Citibank's application

Citi® / AAdvantage® Executive World Elite Mastercard®
NerdWallet Rating
Rewards rate


Earn 1 Loyalty Point for every 1 eligible AAdvantage® mile earned from purchases.


Intro offer


Earn 70,000 American Airlines AAdvantage® bonus miles after spending $7,000 within the first 3 months of account opening.

Chase Sapphire Preferred Credit Card

on Chase's website

Chase Sapphire Preferred® Card
NerdWallet Rating
Rewards rate


5x on travel purchased through Chase Travel℠, 3x on dining, select streaming services and online groceries, 2x on all other travel purchases, 1x on all other purchases.


Intro offer


Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Travel℠.

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