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Is Air France a Good Airline?
Air France still manages top rankings, despite some loyalty program issues. Plus, Air France lounges are swanky.
Sally French is co-host of the Smart Travel podcast and a writer on NerdWallet's travel team. Before joining NerdWallet as a travel rewards expert in 2020, she wrote about travel and credit cards for The New York Times and its sibling site, Wirecutter.
Outside of work, she loves fitness, and she competes in both powerlifting and weightlifting (she can deadlift more than triple bodyweight). Naturally, her travels always involve a fitness component, including a week of cycling up the coastline of Vietnam and a camping trip to the Arctic Circle, where she biked over the sea ice. Other adventures have included hiking 25 miles in one day through Italy's Cinque Terre and climbing the 1,260 steps to Tiger Cave Temple in Krabi, Thailand.
As a digital nomad for nearly five years, JT is a freelance writer that proves through experience that credit card rewards can drastically reduce the cost of travel. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. He published over 2,000 articles as a writer for The Points Guy.
Giselle M. Cancio is a former editor for the travel rewards team at NerdWallet. She has traveled to over 30 states and 20 countries, redeeming points and miles for almost a decade. She has over eight years of experience in journalism and content development across many topics.
She has juggled many roles in her career: writer, editor, social media manager, producer, on-camera host, videographer and photographer. She has been published in several media outlets and was selected to report from the 2016 Summer Olympics in Rio de Janeiro.
She frequents national parks and is on her way to checking all 30 Major League Baseball parks off her list. When she's not on a plane or planning her next trip, she's crafting, reading, playing board games, watching sports or trying new recipes.
She is based in Miami.
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Paris is a perennial tourist destination, so many travelers have their sights set on the City of Lights. And what better way to fly to any country than on its namesake airline and flag carrier? That’s Air France.
But is Air France actually good? Here's our breakdown of what travelers should know before flying with Air France.
What is the Air France experience?
Air France economy. (Photo by Sally French)
Much of the Air France experience boils down to what class of service you’re seated in. The four classes of service on Air France (available on most flights) are:
No matter your cabin class of choice, expect French touches throughout. That ranges from plenty of complimentary Champagne, to French being the primary spoken language. However, you’ll have no trouble navigating your flight even if you don’t speak French.
From booking to boarding, here's a deeper dive into each step of flying on Air France.
Making an Air France reservation
You can certainly search and book directly through Air France's website.
However, you’re usually better served by searching through a flight aggregator such as Google Flights, as you can see how fares stack up against competing airlines. Plus, you can take advantage of other handy Google Flights features like the calendar comparison (which is helpful if you’re not tied to flying on a specific day). If you do settle on an Air France flight, Google Flights provides a link where you can still book directly on the Air France website.
Air France check-in
Air France's online check-in opens 30 hours before departure — except for flights from Atlanta or Detroit, for which check-in opens 24 hours before departure.
Check-in closes 60 minutes before departure for Air France flights departing the U.S. It’s best practice to arrive at the airport close to three hours ahead of an international flight, so ideally that 60-minute window is irrelevant anyway.
How Air France boarding works
(Photo courtesy of Air France)
Air France groups passengers into five zones for boarding. Elite members and premium cabin passengers board in Sky Priority zones 1 and 2, while economy passengers are grouped into zones 3 through 5.
Cabin design
Overhead luggage storage on Air France international flights. (Photo by Sally French)
Even in economy, the cabins are spacious. Unlike most domestic flights, where gate agents plead with passengers to check their bags because overhead bin space is limited, the Air France overhead bins are generously sized. Smart designs like mirrors on the overhead bins make it easy to see when a bin is full.
Air France in-flight entertainment
The screen with a live map in the Air France economy class on an international flight. (Photo by Sally French)
No matter what fare class you purchased, all Air France passengers can tune into an extensive library of movies and TV shows via the seat back screens. You can also ogle at the live-updating world map, or use the screen to browse the menu or contact a flight attendant.
Expect larger screens in higher fare classes. However, even economy class screens have sleek touchscreens with handy features like a USB port.
Air France offers Wi-Fi on approximately 90% of its aircraft fleet. The airline is rolling out free Starlink Wi-Fi across its entire fleet; during the transition, older Wi-Fi passes (Surf and Stream) remain available for purchase on non-Starlink aircraft.
Food on Air France
Food quality varies depending on where you sit.
Food in premium seats
If you’re in first class, you likely may not even be hungry, assuming you loaded up at the Air France lounge before boarding. Air France lounges are some of the best in the business given their clean, modern design and French flair. The boeuf bourguignon at the SFO Air France lounge rivals that of any top-tier restaurant.
Air France lounges highlight French cuisine with dishes like croque-monsieur and boeuf bourguignon. (Photo by Sally French)
According to the point.me 2026 Best Airline Food & Drinks Survey — which polled 556 of the most seasoned "points millionaires" in the country — Air France is the undisputed champion of the skies when it comes to wine.
Food in economy seats
If you’re in economy, you might also want to eat ahead of time, albeit for a different reason than the business class folk (alas, you likely won’t have Air France lounge access).
That's because Air France's economy food is pretty bland — and exceptionally beige. Here’s a sample main dish during an economy class flight in July 2024 between San Francisco and Paris:
Dinner in the Air France economy class on an international flight. (Photo by Sally French)
It’s chicken in a cream sauce with a side of mashed potatoes, plus bread, cheese and a brownie. Peep the hint of green in the sparingly portioned peas. For folks who get hungry mid-flight, Air France sets out snacks near the bathroom, including mini sandwiches and yogurt drinks.
Snacks served in the Air France economy class on an international flight. (Photo by Sally French)
Shortly before landing, Air France serves another, lighter meal. On that flight between San Francisco and Paris, economy passengers received an egg-filled baguette, plus another bread roll, yogurt, fruit and orange juice. Hopefully you were planning on carb-loading during this flight.
Breakfast served in the Air France economy class on an international flight. (Photo by Sally French)
Air France safety record
According to AirlineRatings.com, Air France's safety rating is 7 out of 7 stars. Air France hasn't had a fatal crash in the past 10 years.
This is an improvement from recent audits. In a 2022 blog post, AirlineRatings explained that it downgraded Air France's safety rating after it was revealed that two of the airline's pilots got into a physical fight mid-flight. Reportedly, cabin crew had to intervene to ensure the safety of the flight.
This incident came to light just days after the French Bureau of Enquiry and Analysis for Civil Aviation Safety (BEA) released a report indicating that Air France's pilots weren't rigorous about following safety procedures.
Air France's loyalty program
A section of the Air France SFO lounge devoted entirely to travelers with La Première airfares. (Photo by Sally French)
Air France shares a loyalty program with Netherlands-based KLM Royal Dutch Airlines and smaller airline Transavia. The joint loyalty program is called Air France-KLM Flying Blue. As is the case with most airline loyalty programs, higher status unlocks perks like Air France lounge access, upgrade eligibility and the ability to accrue miles at a faster rate.
Air France status tiers are:
Flying Blue Explorer (automatically granted when you join).
Flying Blue Silver.
Flying Blue Gold.
Flying Blue Platinum.
Flying Blue Ultimate.
Status really starts to mean something once you're in the Gold or higher tier. For example, you gain access to top-tier Air France lounges when you fly with Blue Elite Plus status in the Gold or higher tiers and are departing on an international flight operated by Air France, KLM or one of its Skyteam partner airlines. And Air France lounges tend to be among the best. Just check out the Air France lounge at SFO as proof.
The Air France Lounge at SFO is one of the swankiest places to hang out in the airport. (Photo by Sally French)
Transferring points to Air France
Despite being a European-based loyalty program, Flying Blue partners with most major U.S.-based transferable point programs, including:
Not every airline is suitable for every traveler. Here are a few examples of what kind of travelers should find another airline to fly:
Travelers who want to visit Australia, New Zealand or parts of Southeast Asia. Air France operates an incredible route network to almost 200 destinations across over 80 countries. However, it doesn't fly everywhere in the world. Air France's route map doesn't extend to Australia, New Zealand or parts of Southeast Asia like Malaysia.
Travelers who want to visit Asia. Particularly for travelers based on the U.S. West Coast, it will be an excruciatingly long journey to Asia via Paris. For example, flying from San Francisco to Seoul takes more than 23 hours. Other airlines can fly you to Asia in almost half of that flying time.
Travelers who are Francophobes. Air France is unabashedly French, from serving French wines to French being the primary language spoken onboard. If you're not a fan of French culture, it's best to find another airline that serves your destination.
The seatback screen in the Air France economy class on an international flight. (Photo by Sally French)
Flying Air France: is it worth it?
By and large, Air France is one of the best airlines to fly — particularly in first class.
Its economy class is far inferior in quality to the higher Air France fare classes, but take solace that you likely paid far less for your seat. Speaking of price, Air France economy fares do tend to be pricier than budget airlines. If you’re trying to get to Europe on as few pennies as possible, then you might skip Air France economy and go for one of the myriad budget carriers to Europe.
But even in economy, Air France can prevail given it’s far more reliable. Plus, the inflight entertainment is not bad. And at least you’ll get free food and (a lot of) Champagne. Most budget carriers charge you for any food provided by them that you consume on board.
Speaking of paying for your flight, you might not actually pay cash. This airline offers an excellent opportunity to book on miles given that its loyalty program partners with many U.S. point programs. Miles earned through many general travel credit cards can make for excellent redemptions. Other airline miles also can help with redemptions.
Just don’t overlook the times that the Flying Blue loyalty program has backtracked on deals. That just feels unfair — particularly when you’re hyped on a Europe trip that doesn’t end up panning out.
Alas, those circumstances are rare. For most folks, Air France is a reliable option for travel between the U.S. and Europe.