The Guide to Travelex Insurance Services

Travelex offers comprehensive, flight and post-departure plans at varying costs and levels of coverage.

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Travelex Insurance Services is a U.S.-based insurance company that has been in the insurance industry for more than 25 years. Headquartered in Omaha, Nebraska, it’s owned by Zurich Insurance Group and is a part of the Cover-More Group, which has a global presence in travel insurance plan offerings.

But what does this all mean to you? In short, Travelex is a company that can help you travel with peace of mind by offering numerous travel insurance plans to protect you, your money and your belongings on your next trip.

This Travelex Insurance Services review will help you decide whether it's the right provider for you. Let's take a look at Travelex, what it is all about and offer more insight into the various customizable plans offered by the insurer.

What plans does Travelex Insurance Services offer?

Travelex Insurance Services offers six types of travel insurance plans. There are three types of comprehensive plans, two flight plan options and a post-departure plan. Its policies are underwritten by Berkshire Hathaway Specialty Insurance Company and Zurich Insurance Group.

Travelex’s primary goal is to provide travel insurance protection that’s personalized to the type of trip you’re taking and the style of traveler you are. And regardless of which plan you choose, you’ll always have 24/7 access to travel assistance.

In addition to offering plans with primary coverage, some plans let you choose optional coverage add-ons or enhancements to offer you more peace of mind.

Comprehensive Plans

Travel Select

The Travel Select plan provides travelers with the most comprehensive primary coverage option across Travelex Insurance Services’ suite of plans. Its primary coverage:

  • Applies to domestic and international trips.

  • Requires no deductible.

  • Allows a pre-existing condition waiver if you purchase your Travel Select plan within 15 days of your first trip payment.

You can also choose optional coverage upgrades, like:

  • Accidental Death & Dismemberment Common Carrier coverage.

  • Adventure Sports Coverage.

  • Additional Medical Coverage.

  • It also includes coverage for kids, ages 17 years old and under, who are traveling with you.

Travel Basic

If you’re traveling on a budget, Travelex Insurance Services’ Travel Basic plan offers an option with lower maximum coverages and a lower cost. Its emergency medical expenses coverage, for example, covers up to $15,000 while the Travel Select plan provides up to $50,000 in coverage. However, Travel Basic doesn’t offer coverage for kid companions and doesn’t offer an exclusion waiver for pre-existing conditions.

Travel America

For travelers exploring the U.S., Travelex’s Travel America plan provides various trip coverages with limits that can be split among the primary policyholder and up to seven additional companion travelers. It covers U.S. trips that are up to 14 days in duration. Your destination must also be at least 100 miles away from where you live.

This plan allows pre-existing medical condition coverage as long as your plan is purchased within three days of making the last payment for your trip.

Coverage

Travel Select

Travel Basic

Travel America

Trip Cancellation

100% of insured trip cost.

100% of insured trip cost.

100% of trip cost up to $750.

Trip Interruption

150% of insured trip cost.

100% of insured trip cost.

150% of trip cost up to $1,125.

Emergency Medical & Dental

$50,000.

$15,000.

$50,000.

Emergency Medical Transportation & Repatriation

$500,000.

$100,000.

$100,000.

Baggage Loss/Damage

$1,000.

$500.

$250,000.

Baggage Delay

$200.

$100.

$1,000.

Travel Delay

$2,000 ($250/day).

$500 ($250/day).

$2,000.

Sporting Equipment Delay

$200.

Not covered.

$2,000.

Missed Connection

$750.

$500.

$2,000.

Accidental Death & Dismemberment (AD&D)

$25,000.

$10,000.

$25,000.

24/7 Travel Assistance

Yes.

Yes.

Yes.

Kids Included

Yes.

No.

Yes (coverage shared between up to seven additional companions).

Pre-Existing Medical Condition

Yes.

No.

Yes.

Pet Medical Expense

No.

No.

$1,000 limit, $50 deductible.

Pet Return

No.

No.

$10,000.

Cancel for Any Reason

Up to 50% of trip cost (optional upgrade).

No.

No.

Car Rental Collision

Up to $35,000 coverage, $100 deductible (optional upgrade).

Up to $35,000 coverage, $100 deductible (optional upgrade).

No.

Additional Medical Coverage

Extra $50,000 medical expense/$500,000 medical evacuation (optional upgrade).

No.

No.

AD&D Common Carrier

$200,000 limit (optional upgrade).

$200,000 limit (optional upgrade).

No.

Adventure Sports Coverage

$100,000 medical expense/ $1 million emergency evacuation, when purchased with additional medical coverage add-on (optional upgrade).

$100,000 medical expense/ $1 million emergency evacuation, when purchased with additional medical coverage add-on (optional upgrade).

No.

Flight Insurance Plans

If you don’t need or want insurance for pre-purchases during your trip, but want protection relating to your flights, Travelex offers two types of flight insurance:

  • Flight Insure. Includes trip delay coverage and 24/7 travel assistance.

  • Flight Insure Plus. Includes features of Flight Insure, plus:

    • Emergency medical and dental coverage.

    • Emergency transportation.

    • Baggage loss/damage.

    • Baggage delay.

These plans can be purchased as standalone protection. Neither of Travelex’s flight insurance plans offer exclusion waivers for pre-existing conditions.

Coverage

Flight Insure Plus

Flight Insure

Emergency Medical & Dental

$10,000.

Not covered.

Emergency Medical Transportation & Repatriation

$100,000.

Not covered.

Baggage Loss/Damage

$1,000.

Not covered.

Baggage Delay

$500.

Not covered.

Travel Delay

$100.

$100.

24/7 Travel Assistance

Yes.

Yes.

AD&D Common Carrier

Select coverage.

Select coverage.

Post-Departure Plan

The Travel Med plan offers post-departure coverages, like emergency medical, AD&D and more. It’s available for domestic and international travel, and can be purchased at the last minute. The plan also covers up to 10 travelers.

Coverage

Travel Med

Trip Interruption

Up to $1,000.

Emergency Medical & Dental

$10,000 ($500 dental sublimit).

Emergency Medical Transportation & Repatriation

$100,000.

Baggage Loss/Damage

$1,000.

Baggage Delay

$500.

Travel Delay

$100.

Missed Connection

$250.

AD&D Common Carrier

$10,000.

24/7 Travel Assistance

Yes.

Travelex plan costs

Costs vary for the Travel Select, Travel Basic, Flight Insure, Flight Insure Plus and Travel Med plans. Insurance plan costs are based on:

  • The state you live in.

  • Your age.

  • Trip length.

  • Trip cost.

Since the Travel America plan option is expressly for domestic trips and doesn't offer add-on upgrade options, the plan costs a flat $60.

Which Travelex Insurance Services plan is best for me?

When deciding which Travelex Insurance Services plan is right for your upcoming trip, consider the insurance coverages you already have through other sources, like your credit card, directly through your airline carrier and other sources. Also, review the coverage limits of those alternative insurance sources to find gaps or lack of coverage for certain details of your trip.

For example, if your credit card only covers trip interruption and trip delays, but you’re traveling with your kids, you might want to have emergency medical and dental coverage for them.

How to choose a Travelex Insurance Services plan online

To select a plan online, visit TravelexInsurance.com and enter a few details regarding your trip:

  • Destination.

  • Departure and return dates.

  • Date of your first trip payment.

  • State you reside in.

  • Age.

  • Trip cost for one traveler.

Then, select the type of plan you want. Choose your preferred upgrades, if desired, and enter your basic information (name, birth date, address, email, etc.), travel carrier, cruise line or tour operator and proceed to payment.

What isn’t covered

We’d be remiss if we didn’t acknowledge what’s not included in your coverage in our Travelex Insurance Services review. This policy won’t be reliable for:

  • Pre-existing medical conditions (exclusion applies to some plans).

  • Events that were foreseeable.

  • Events due to intoxication or under the influence of drugs.

  • Events due to a terrorist incident (applies to Travel Basic).

Frequently asked questions

Yes, Travelex is a reputable company. Its policies are underwritten by Berkshire Hathaway Specialty Insurance Company and Zurich Insurance Group.

Travelex is available to travelers who live in the U.S., and who are traveling domestically or internationally.

Travelex Insurance Services is owned by Zurich Insurance Group.

The bottom line

If you don’t have travel insurance as a credit card benefit, or if you want additional protection when unexpected mishaps occur while you’re traveling, Travelex Insurance Services provides a variety of tailored options.

Although its comprehensive coverage is priced higher than other options, it does provide reduced coverage through its Travel Basic plan so you have some layer of assurance.


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