Trouble Using Your Marriott Free Night Certificates?

This traveler's attempts to use her free night certificates didn't go as planned, but she has ideas to help others.

Anya KartashovaNov 26, 2020
Many or all of the products featured here are from our partners who compensate us. This may influence which products we write about and where and how the product appears on a page. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money.

A popular perk of certain Marriott credit cards is the free night certificate that cardholders earn every year by renewing their card membership. But using those certificates can be a challenge — especially during the pandemic.

Holders of the Marriott Bonvoy Boundless™ Credit Card and the Marriott Bonvoy Business™ American Express® Card get an annual certificate for an award night worth up to 35,000 Marriott Bonvoy points. Marriott Bonvoy Brilliant™ American Express® Card holders get a certificate for a free night worth up to 50,000 points. Terms apply.

Certificates usually expire in a year, but in response to the pandemic, Marriott extended the expiration date on certain certificates. If you have a free night certificate with an original expiration date in 2020 or that will expire before July 31, 2021, you will get the expiration date pushed back to Aug. 1, 2021. You don’t have to do anything to get the extension. It kicks in automatically on Dec. 11, 2020.

But even with the extension, some cardholders — like me — could still have trouble putting their certificates to use before they go to waste. Learn how to use a Marriott certificate before it's too late even if you've run into roadblocks trying to redeem them before.

Repeated (failed) attempts to use free night certificates

Germany: My first pair of free night awards posted in June 2019. I had been waiting to redeem them toward a stay in Munich during Oktoberfest, but by the time I got the certificates, standard award nights at my preferred property were already gone.

Israel: The next opportunity to use my two free nights came while I was planning a trip to Tel Aviv, Israel, for March 2020. Lodging in Israel is expensive, and the free night certificates would have gotten me a good value. Unfortunately, Israel closed its borders before I went on that trip. I had to cancel my hotel stay, and the free night awards were returned to my Bonvoy account.

Around this time, my certificates were extended through Jan. 31, 2021, which meant I had another eight months to find a way to use them. In June, at this year’s card anniversary, two more certificates were posted to my account, so by then I had four free nights to work with.

Turkey: Fast forward to September. When some countries began opening up to U.S. passport holders, I planned a trip to Turkey. I toyed with the idea of redeeming my Marriott certificates for a fancy stay at The Ritz-Carlton, Istanbul, a Category 5 property. Unfortunately, only two of the three nights on my dates were available at a standard rate of 35,000 points, and the other was listed at a peak redemption rate of 40,000 points. Discouraging, to say the least. I didn’t want to move hotels or pay cash for a night at The Ritz, so I booked my stay elsewhere.

Mexico: Tired of the games, I booked a trip to Los Cabos, Mexico, around my mom’s birthday. Luckily, four nights in a row at standard redemption rates were available at the Sheraton Grand Los Cabos Hacienda del Mar in December, so I pulled the trigger and added a paid night to extend our vacation to five nights. But as of Nov. 1, 2020, this property is no longer affiliated with Marriott. The hotel canceled my reservation and redeposited the certificates back into my Bonvoy account, where they remain unused. Because it’s a birthday trip, my mom and I chose not to cancel the flights and booked a stay at a different hotel instead.

Ways to use your expiring free night awards

If you’re as frustrated as I was trying to redeem Marriott free night certificates, all is not lost. You can still find ways to use them before they expire. Here are some strategies.

1. Go on a road trip

Not everyone is ready to hop on a plane, but getting behind the wheel might be an alternative. Whether you have a national park or a ski resort on your must-see list, you could use a certificate or two for a road trip within the United States.

You can find plenty of outdoor activities across the U.S., which puts a safe adventure within reach. Navigate to Marriott’s hotel directory map, select the United States region, and zoom in on areas you might want to visit. You’ll see properties in different categories, including some where your certificate should work.

2. Plan a trip to Mexico or the Caribbean

If you feel ready to face an airport, an island resort could be an option. Mexico and several other countries in the Caribbean are open to tourism with certain precautions, and it’s not a bad way to use your expiring certificates. Select the Caribbean region to browse Marriott Bonvoy properties on different islands, then check local restrictions before booking a stay.

3. Book a staycation

If you don’t want to fly or take a road trip, you can trade your certificates for a staycation. Look for unique properties in your city or a short drive away — fun, unusual accommodations will enhance your experience.

The bottom line

It’s not always easy, especially in the pandemic, to use free night certificates from Marriott. If you can, plan sooner rather than later — that will help you make use of the certificates before they expire and before the standard rooms are snapped up by other travelers.

As for me, I still have no plans for when I'll figure out how to use my Marriott free night perks.

How to Maximize Your Rewards

You want a travel credit card that prioritizes what’s important to you. Here are our picks for the best travel credit cards of 2021, including those best for:

Get more smart money moves – straight to your inbox
Sign up and we’ll send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money.