What Every Airline Reservationist Knows That You Should, Too

Sep 22, 2018

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My favorite part of being an airline reservationist for American Airlines for five years was doing a lot of last-minute traveling. I had access to any flight I wanted for free or at a minimal cost, but I still had to pay for hotels and other travel expenses. Here are my top three travel tips to keep in mind:

1. Pay that extra $5 on hostels, hotels or Airbnbs

If you’re booking at an incredibly low price, find out why. Is it the neighborhood? Is the amenities? Is it the dates? I always found with hostels, spending an extra $5 makes a big difference. If a hotel is close in price, I always look into why. With hotels this is important when you’re booking one of Hotwire’s or Priceline’s mystery deals: Often a few dollars can get you a full star rating higher.

2. Find out ground transportation costs ahead of time

A city can technically have public transportation, but it doesn’t make a difference if it doesn't go where you need it to. I recently chose an Airbnb in a beautiful suburban area but there wasn't a shuttle or any real option to get to the airport for an early morning flight. It cost me $50 to get to the airport. If I had stayed elsewhere, that money could have been used for a great meal, souvenirs, entertainment, etc. If there wasn’t cool stuff nearby, I also would have spent a fortune on cabs.

3. Ask airline reservationists about where to go last-minute

We love this question! It gives us a chance to recommend places we love that may be lesser known and could save you money. They also may be able to tell you about a special sale going on. Be detailed as to whether you want beaches, a city feel, Europe, etc.

For instance, one of my favorite places is Catalina Island during the two special weeks in the winter where there are only 200 tourists on the whole island. It’s off the coast of southern California and easy to get to with an inexpensive ferry. Rooms were half off and it was so slow the hotel manager offered to take us lobster fishing. We actually got to hang out with the locals, but if we came two weeks later, most of the restaurants would have been closed.

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