at Alliant Credit Union,

Federally insured by the NCUA

Pros

More than 80,000 free ATMs
0.65% APY on High-Rate Checking is well above average
2.10% APY on savings, among the best rates you'll find

Cons

$25 overdraft fee; no limit on number of daily charges
Doesn't participate in shared branching

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Overall

4.5

Many credit unions offer better interest rates than banks do, but they also may have narrow membership requirements and less polished technology. But Alliant Credit Union combines the best of both worlds with broad membership criteria, great rates and a good tech experience.

Ratings methodology | Updated December 21, 2018

Checking

5

Alliant offers free, teen and high-rate checking accounts, none of which charges a monthly fee. Qualify for High-Rate Checking's strong APY by enrolling in free e-statements and receiving at least one electronic deposit per month — and you’ll receive the great rate, plus up to $20 per month in reimbursements for out-of-network ATM fees.

High-Rate Savings
APY
2.10%
Min. balance for APY
$100

at Alliant Credit Union,

Federally insured by the NCUA

High-Rate Checking
APY
0.65%
Monthly fee
$0
Balance to waive monthly fee
$1

at Alliant Credit Union,

Federally insured by the NCUA

How does Alliant Credit Union compare?

Alliant Credit Union

High-Rate Savings

NerdWallet Rating

APY

2.10%

Monthly Fees

N/A

Bonus features

Competitive APY

Live help 24/7

Mobile-friendly

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.25%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

NerdWallet Rating

at American Express National Bank,

Member, FDIC

APY

2.10%

Monthly Fees

$0

Bonus features

Competitive APY

Live help 24/7

No Monthly Fee

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Already Closing My Account
I opened this account because of the NerdWallet rating Alliant had, and initially, they seemed to be a good organization. I never received my ATM/debit card, so the only access I have to funds are ACH transfers, which is fine unless I need them faster than 2-3 days. Communication with customer service is like dealing with big banking in that it takes days to hear back from anyone, and when you do talk to someone it doesn't seem to yield results. I've requested to close my account after only two months and have decided to go with a local organization.
Overall
Customer service
Poor
Website / app
Good
Rates
Good
Fees
Low
Unreliable/ uninformed customer service (consistently)
I have banked with Alliant for a number of years. My student loans are financed through Alliant. We have had problems every time we have needed assistance with (ex.) transfers, paying to external accounts, setting up reoccurring payments. We were given a form that was *supposed* to handle setting up reoccurring payments from an outside bank. We filled them out and returned them. Apparently, the form was incorrect for what we needed and we were *not* notified in anyway. We started to get delinquency notifications from our external bank because the funds were not being transferred at all. Since we didn't get notified about the forms, we assumed it was going to go through as expected. Obviously, nobody in customer service seemed to know how or what caused the confusion. Secondly, I am a first time home buyer weighing out my options between banks and online lenders. I've spoken to various banks and made the mistake to assume that Alliant would be a good option. I called and explained that I was researching options. He made a weird sigh and went to say "we have two options. One option ..... and the second ....." He was speaking so fast ("..." to fill in the words I couldn't comprehend from how fast he was talking). He stopped after he said the two options and I just politely ended the conversation. Other bankers responded with "Wow, thats so great to be a first time home buyer, let me get more information from you, where are you looking to buy? What type of property are you interested in? What are you estimating to spend?....etc." At Alliant, No, the guy answers the phone and says we have two options and here they are. Clearly, Alliant does not want my business when they have such an unprofessional character handling customer service. I will not be financing my mortgage through Alliant.
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