at Alliant Credit Union,

Federally insured by the NCUA

Pros

More than 80,000 free ATMs
0.65% APY on High-Rate Checking is well above average
2.10% APY on savings, among the best rates you'll find

Cons

$25 overdraft fee; no limit on number of daily charges
Doesn't participate in shared branching

At NerdWallet, we strive to help you make financial decisions with confidence. To do this, many or all of the products featured here are from our partners. However, this doesn’t influence our evaluations. Our opinions are our own.

Overall

4.5

Many credit unions offer better interest rates than banks do, but they also may have narrow membership requirements and less polished technology. But Alliant Credit Union combines the best of both worlds with broad membership criteria, great rates and a good tech experience.

Ratings methodology | Updated December 21, 2018

Checking

5

Alliant offers free, teen and high-rate checking accounts, none of which charges a monthly fee. Qualify for High-Rate Checking's strong APY by enrolling in free e-statements and receiving at least one electronic deposit per month — and you’ll receive the great rate, plus up to $20 per month in reimbursements for out-of-network ATM fees.

High-Rate Checking
APY
0.65%
Monthly fee
$0
Balance to waive monthly fee
$1

at Alliant Credit Union,

Federally insured by the NCUA

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Excellent
Fees
High
2.5 % is great but comes with a cost: terrible customer service
The 2.5% cash back cannot be beat but the customer service is the worst I ever experience and they just raise the annual fee to $99, Online experience is not too go either!
Overall
Customer service
Poor
Website / app
Good
Rates
Excellent
Fees
Low
Details matter...
So I just switched to Alliant from a large popular commercial bank. The reason was that the other bank had terrible customer service and low interest rates on balances. Alliant delivered on the rates. In my first month I earned more in interest than in years at my previous bank. Three issues that disappoint. 1) They use "good funds" method for the online bill pay system. This means the money is deducted from your account on the date payment is scheduled. If the check remains uncleared for any reason, Alliant uses the funds to generate "float" income. The alternative method is called "risk method" where the funds remain in your account until the check is presented for payment. Research it... I think this is a shameful practice for a credit union to adopt. 2) The online bill pay requires you to determine how early to date a payment in order for it to reach the payee in time. This isn't easy for the average person so we invariably date payments earlier than necessary. Previous banks I used asked only for the date the payment should be received... they determined the appropriate date to issue the payment. Side note: This practice likely adds days to the float allowing the bank to make even more money (see item 1). 3) Finally, I was disappointed by the customer service. I called the 800 number for a simple inquiry about my checking account. The person who took the call did not even understand basic accounting (that a check was a debit to your account). His apology included a statement that they are there for "member services" rather than actual bank stuff... hmmmm. I remain on the search for the financial institution that can get it right.
Some of the reviews on the NerdWallet site were purchased through a third party provider. Users who post a review directly on the NerdWallet site will not be compensated in any way. Please see our Terms of Use and Posting Guidelines for more information.