at Simple,

Member, FDIC

Pros

No monthly maintenance fees or minimum balances.
About 40,000 domestic ATMs available.
No overdraft fees.

Cons

No way to deposit cash directly.
Simple's bill-pay feature can't process some payments, including taxes.

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Overall

4.0

Simple is a free, all-digital checking account designed to be used mostly on your smartphone. It comes with a Visa debit card and a handful of first-rate mobile banking tools.

 

Ratings methodology | Updated Jan. 31, 2019

Checking

4.5

Simple offers a free checking account with mobile budgeting tools — but no way to deposit cash directly. The mobile app keeps a running tally of how much money is "safe to spend" after accounting for scheduled bills, savings and transfers. It's a good bet for those who want to avoid fees and overdrafts and want to bank primarily over an app.

 

Need a place to stash your savings? Check out NerdWallet’s best high-yield online savings accounts

Fee-Free Checking Account
APY
0.01%
Monthly fee
$0
Balance to waive monthly fee
$0

at Simple,

Member, FDIC

How does Simple compare?

Simple

Fee-Free Checking Account

NerdWallet Rating

at Simple,

Member, FDIC

APY

0.01%

Monthly Fees

$0

Bonus features

No overdraft/NSF fees

No Monthly Fee

10,000+ ATMs

Chime

Spending Account

NerdWallet Rating

at Chime,

Member, FDIC

APY

N/A

Monthly Fees

$0

Bonus features

No Monthly Fee

No overdraft/NSF fees

10,000+ ATMs

Discover

Cashback Debit

NerdWallet Rating

at Discover,

Member, FDIC

APY

N/A

Monthly Fees

$0

Bonus features

No Monthly Fee

10,000+ ATMs

Live help 24/7

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
Low
Customer since 2012, but I'm leaving
Things have steadily gone downhill with Simple over the last year. Support requests submitted via the website or app used to be answered promptly. Now I routinely have to follow up via phone 2-3 days after submitting an issue. Some time over the last few months, the Spend from Goals feature—which is a core feature of Simple—stopped reliably working for all transactions. I flagged the issue, and they admitted there was no workaround. They haven't fixed it nearly two weeks later, effectively destroying my budgeting abilities within the app. I'm sad to leave, but ever since their CEO left, they've been sliding down the drain.
Overall
Customer service
Poor
Website / app
Poor
Rates
Good
Fees
Low
Prepare to wait
The customer service at simple is practically nonexistent and their interface can be deceptive. I recently transferred money from my brick and mortar account to a simple savings account. Twice the amount I requested was drawn and transferred. I contacted simple via their online platform and no response for 3 days! Once I called they apologized coolly and said they couldn’t reverse the transfer and that I would have to wait until it was deposited then reverse it myself and then wait six day for it to return. So 16 days total without a considerable amount of my money available and very little sweat on their part. I would never bank with simple if my wife and I didn’t have a shared account there
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