at Suncoast Credit Union,

Federally insured by the NCUA

Pros

No monthly fees on accounts
Good annual percentage yields for share certificates
Options available for those who don't qualify for a checking account
Branches throughout western Florida

Cons

Membership limited to immediate family of members, residents of western Florida and alumni of Florida College
Doesn't participate in shared branching

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Overall

4.0

If you qualify for membership, Suncoast Credit Union is a solid place to keep your money. A checking account that earns dividends — along with decent share certificate rates, low fees and a dedication to community — make it a gem of a financial institution in Florida.

Ratings methodology | Updated February 22, 2019

Checking

4.5

Suncoast’s Smart Checking account has no monthly fees and earns 0.05% APY. There is also no minimum opening deposit requirement, though you will need to be a Suncoast member to open an account. There are banks and credit unions that offer higher rates on checking accounts, but many are online-only, and some require higher minimums.

Share Savings
APY
0.15%
Min. balance for APY
$5

at Suncoast Credit Union,

Federally insured by the NCUA

Share Certificate
APY
0.75%
Min. balance for APY
$500
Length of term
1 year

at Suncoast Credit Union,

Federally insured by the NCUA

Smart Checking
APY
0.05%
Monthly fee
$0
Balance to waive monthly fee
$0

at Suncoast Credit Union,

Federally insured by the NCUA

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Excellent
Website / app
Excellent
Rates
Excellent
Fees
Low
Wouldn't bank anywhere else
I've been a member for the better part of the last 10 years, previously I was with Bank of America. The only "fee" I've paid was the $5 contribution when I joined the credit union. I've never had any problems with their website or mobile app, which is important since I live far away from a physical branch. Customer service whenever I've had to call the Suncoast Credit Union head office in Tampa has always been excellent. They have approved me for loans I needed at the lowest interest rates where the big banks denied me outright or offered only obscenely high interest rates. I also like using the Scorecard Rewards Point system. In short, they've been great for me and I have no reason to go anywhere else.
Overall
Customer service
Poor
Website / app
Poor
Rates
Good
Fees
High
Most inconvenient bank
I had to become a "member" of this credit union to get a mortgage from them and it was unimaginably difficult from start to finish to become a member. It took a month to get an account! Then, after that was done it was just as difficult to get the mortgage to go through (6 month process). Luckily it was a refinance and rates didn't change so I could take the time. But being a cash out refinance they put in big bold letters that you had to cash out into one of their accounts or they take no responsibility for losing all your transferred (to another bank) money. But being that their nearest branch is 3 hours away it was difficult to get money out. Now I had $50k in their bank and could only transfer $5k per month. My money was locked in. That is their policy. No checks, no branch, $1k per day, $3k per week, $5k per month max electronic transfers. So I had to drive three hours each way to get a cashiers check for my Chase (who is easy to deal with). My money moved out I thought it would be okay. When I tried to pay my mortgage, I was able to pay from my Chase account, which is much easier. So I had to get the couple thousand out of my Suncoast account because why leave an extra dollar in there? But their website is so messed up that you can't tell when you've scheduled a transfer. And I scheduled a transfer that was two dollars short due to the ensuing escrow issues that happened later. They of course executed the transfer on an account they knew they didn't have the money in and charged another $29. And who cares about $29 but its just another example of how terrible this bank is. Getting that even understood took two hours on the phone across four different reps to get an answer why there was a $29 debit on my account. I'll have to call them again next week to try to deal with their escrow problem and how I cannot just pay my escrow from an outside account. All complaints aside, this will inspire me to pay off my mortgage ASAP so I can end my relationship with this predatory, poorly run, poorly programmed bank. As someone who works in UI and UX, its laughable how bad their systems are. Stay away. Its not worth the quarter percent in rate difference.
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