at U.S. Bank,

Member, FDIC

Pros

More than 3,000 branches in 26 states.
Promotional CDs with rates starting at 1.75% APY; rates vary depending on your location.

Cons

0.01% APY on standard savings account; better rates available elsewhere.

At NerdWallet, we strive to help you make financial decisions with confidence. To do this, many or all of the products featured here are from our partners. However, this doesn’t influence our evaluations. Our opinions are our own.

Overall

3.0

It’s no secret that big banks sometimes charge high fees and offer low interest rates. U.S. Bank, the country’s fifth-largest by assets, is no exception. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

 

Ratings methodology | Updated December 5, 2018

Checking

3.5

U.S. Bank offers seven types of checking accounts, from a basic account to options for students and people who exclusively use debit cards instead of checks, as well as an interest-bearing account for seniors. There are also silver and gold packages designed for those who have other accounts at the bank, and an additional interest-earning account.

 

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To get the charge waived, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

 

U.S. Bank offers free access to more than 4,700 U.S. Bank ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
APY
0.01%
Min. balance for APY
$1

at U.S. Bank,

Member, FDIC

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Excellent
Website / app
Poor
Rates
Fair
Fees
Low
great service!
I want to give a great big shout-out to my US Bank representative! She was terrific in helping me open a new account at the bank. She was very good at helping me sign up for an account I would actually be using as I moved out-of -state and also helping me create an account for my Trust. I needed that to deposit funds from the sale of my house before I left town. She's very patient and personable as well very competent in handling more complex scenarios! Great experience!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Terrible
Been with the bank for over ten years but refuse to remove one overdraft fee. Customer service is never any help, huge waste of time.
Some of the reviews on the NerdWallet site were purchased through a third party provider. Users who post a review directly on the NerdWallet site will not be compensated in any way. Please see our Terms of Use and Posting Guidelines for more information.