Advertiser Disclosure

Pros

3,000 branches in 25 states.
Promotional CD earns 1.50% APY for 59-month term.

Cons

0.01% APY on standard savings account; better rates available elsewhere.

Overall

3.0

It’s no secret that big banks sometimes charge high fees and offer low interest rates. U.S. Bank, the country’s fifth-largest by assets, falls squarely in this category. What the institution does well is provide convenient access to thousands of physical branches and ATMs.

Ratings methodology | Reviewed Jan. 9, 2017

Checking

3.0

U.S. Bank offers seven types of checking accounts, including options for students, seniors and people who exclusively use debit cards instead of checks. There are also silver, gold and interest-earning packages for those who have other accounts at the bank.

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To waive the charge, you must opt for e-statements and make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

As a U.S. Bank customer, you get free access to over 5,000 ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge.

Standard Savings Account
0.01%
APY
$1
Min. balance for APY
Learn moreat U.S. Bank
Easy Checking
$6.95
Monthly fee
$1,500
Balance to waive monthly fee
Learn moreat U.S. Bank
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Boo for US BANK
I had an emergency and asked for a temporary credit line increase on my credit card and was refused. I have been a EXCELLENT customer with US Bank for over 20 years. NEVER missed a single payment. My checking has ALWAYS been in good standing, and they couldn't give my a emergency credit increase? I'm closing my accounts tomorrow!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Didn't stop 30 Fraud Charges on Two Accounts
I have been using USBank since the 90s. Recently, I saw 14 fraud charges on my checking account and 13 on my credit card. This was from 1 vendor in China using about 5 of the same totals (ex: 437.65, 437.65, 364.67, 364.767, repeat, repeat). USBank did not find them, I did. It's been 11 days and I still cannot get a straight answer to resolve the issue and have to talk to two departments to try and resolve. In the meantime, I am financially crippled and am blind to activity on my account since they shut down my user ID and apparently now I have to close and reopen my accounts to get a new user ID (which they did not tell me when we closed the ID). They are incapable of easily resolving my issue without this becoming my day job, of which I have one and this is not it. HORRIBLE. This isn't the first time they missed fraud, but it is the worst. I will be moving to another bank.
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