at U.S. Bank,

Member, FDIC

Pros

More than 3,000 branches in 26 states
Promotional CDs earn up to 2.00% APY for 37-month term; rates vary depending on your location

Cons

0.01% APY on standard savings account; better rates available elsewhere

Overall

3.0

Big banks sometimes charge high fees and offer low interest rates — that’s no secret. U.S. Bank, the country’s fifth-largest by assets, is no exception. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

Ratings methodology | Reviewed February 27, 2018

Checking

3.5

U.S. Bank offers seven types of checking accounts, including options for students, seniors and people who exclusively use debit cards instead of checks. There are also silver and gold packages for those who have other accounts at the bank and an interest-earning account.

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To waive the charge, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

U.S. Bank offers free access to more than 5,300 ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
APY
0.01%
Min. balance for APY
$1

at U.S. Bank,

Member, FDIC

Certificate of Deposit
APY
0.75%
Min. balance for APY
$10,000
Length of term
5 years

at U.S. Bank,

Member, FDIC

Easy Checking
APY
N/A
Monthly fee
$6.95
Balance to waive monthly fee
$1,500

at U.S. Bank,

Member, FDIC

NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Fair
Website / app
Fair
Rates
Poor
Fees
High
time for goodbyes
I've been banking with usbank for over 5 years. I sought to waive off 3 overdraft returned fees that happened in one day, thats a total of $108 in just a day. I understand its legitimate fees but I'm hoping for some grace since I've been a loyal customer. I was so diligent in begging to get it waive off, called twice on customer service. I thought i was just getting unlucky. But was declined even by the supervisor. i know. so much shame. But i still tried to ask in the branch where i opened and maybe they'll be willing. But NO. they calculated the one year refunds they applied to my account that i further find out happened to be an error on their end. So, just an advice, if their waiving off fees which is an error on they're end to begin with ask them to notate it so you won't loose your "grace limit" when the true error comes.
Overall
Customer service
Good
Website / app
Poor
Rates
Good
Fees
Low
App NEVER works
They try to sell you benefits of banking with them is online banking. Well, it doesn't work. I have never had more problems with a website and the phone app is absolute garbage. Plus, the app cannot be used on tablets. Sheesh....
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