Pros

3,000 branches in 25 states
Promotional CD earns as much as 1.75% APY for 59-month term; rates may vary depending on where you live

Cons

0.01% APY on standard savings account; better rates available elsewhere

Overall

3.0

Big banks sometimes charge high fees and offer low interest rates — that’s no secret. U.S. Bank, the country’s fifth-largest by assets, is among those. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

Ratings methodology | Reviewed July 27, 2017

Checking

3.5

U.S. Bank offers seven types of checking accounts, including options for students, seniors and people who exclusively use debit cards instead of checks. There are also silver, gold and interest-earning packages for those who have other accounts at the bank.

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To waive the charge, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

U.S. Bank offers free access to over 5,000 ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
0.01%
APY
$1
Min. balance for APY
Learn moreat U.S. Bank
Easy Checking
$6.95
Monthly fee
$1,500
Balance to waive monthly fee
Learn moreat U.S. Bank
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Fair
Rates
Poor
Fees
High
HORRIBLE
they set up a bait and switch on promotions so after you have everything filled out and apply for a credit card they can disqualify you from the promotion. STAY AWAY!!!!!!!!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
I will never use this bank again!
Worst bank I have ever used, and I am closing out my account the second I can. In short, I joined US Bank when I was under 18 and I had my mom sign on for me. When I called in to get help from customer service on something, they told me I had to call my mom to have her allow them to talk to me. .... ok, now that they can talk to me, THEY WONT HELP. They charge an insane amount of interest and then charge more when you have late fees and overdraft fees and MONEY IF YOU DONT USE YOUR ACCOUNT FOR 6 MONTHS. What if I'm trying to save money and not spend it? I can't believe this bank, they're only out for money and do not care about their customers.
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