at U.S. Bank,

Member, FDIC

Pros

More than 3,000 branches in 26 states.
Promotional CDs with rates starting at 1.75% APY; rates vary depending on your location.

Cons

0.01% APY on standard savings account; better rates available elsewhere.

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Overall

3.0

It’s no secret that big banks sometimes charge high fees and offer low interest rates. U.S. Bank, the country’s fifth-largest by assets, is no exception. But what this institution does well is provide convenient access to thousands of physical branches and ATMs.

 

Ratings methodology | Updated December 5, 2018

Checking

3.5

U.S. Bank offers seven types of checking accounts, from a basic account to options for students and people who exclusively use debit cards instead of checks, as well as an interest-bearing account for seniors. There are also silver and gold packages designed for those who have other accounts at the bank, and an additional interest-earning account.

 

The basic account is Easy Checking. It has a monthly fee of $8.95, or $6.95 if you opt for online statements. To get the charge waived, make monthly direct deposits of at least $1,000 total or maintain an average account balance of $1,500.

 

U.S. Bank offers free access to more than 4,700 U.S. Bank ATMs nationwide. But if you go outside of the network, the bank charges a $2.50 transaction fee, in addition to whatever the ATM’s owner may charge (unless it’s a MoneyPass ATM, in which case there’s no surcharge from the ATM operator).

Standard Savings Account
APY
0.01%
Min. balance for APY
$1

at U.S. Bank,

Member, FDIC

Easy Checking
APY
Monthly fee
$6.95
Balance to waive monthly fee
$1,500

at U.S. Bank,

Member, FDIC

Certificate of Deposit
APY
0.75%
Min. balance for APY
$10,000
Length of term
5 years

at U.S. Bank,

Member, FDIC

How does U.S. Bank compare?

U.S. Bank

Standard Savings Account

NerdWallet Rating

at U.S. Bank,

Member, FDIC

APY

0.01%

Monthly Fees

$0

Bonus features

2,000+ branches

Mobile-friendly

Live help 24/7

Goldman Sachs Bank USA

Online Savings

NerdWallet Rating

at Goldman Sachs Bank USA,

Member, FDIC

APY

2.25%

Monthly Fees

$0

Bonus features

No Monthly Fee

Competitive APY

American Express National Bank

High Yield Savings Account

NerdWallet Rating

at American Express National Bank,

Member, FDIC

APY

2.10%

Monthly Fees

$0

Bonus features

Competitive APY

Live help 24/7

No Monthly Fee

Not for you? Read more bank reviews
NerdWallet reviews are the result of independent research by our editorial team while accountholder reviews are contributions from independent users not affiliated with NerdWallet. Banks, issuers and credit card companies are not responsible for any content posted on the NerdWallet site, nor do they endorse or guarantee any posted comments or reviews.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Terrible customer service
Tried to dispute a charge. The telephone rep was rude and condescending. As soon as this charge is resolved, I'm going to another bank.
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Customer service is horrible and they will steal your money.
I should have done more research before banking with them. I would have seen all of the government actions taken against this bank. They lack any semblance of ethics. They will hit you with an insane amount of overdraft fees and manipulate your money to obtain these fees. You can deposit cash at the bank and then go and make a purchase 2 days later and they will hold the deposit in pending until your other transactions have gone through. They will give you free checking but your account will be charged and then refunded and if you don't have the money in the account that is another overdraft fee. If you contact customer support they will give you a complicated and hard to understand response as to why they can't help you. I plan on closing my account with them as soon as I can move my direct deposit.
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