Advertiser Disclosure

Pros

13,000 free ATMs and over 6,000 branches in 39 states.

Cons

0.01% APY on standard savings account; better rates available elsewhere.
$35 overdraft fee can be charged four times daily.

Overall

3.0

Megabank and mortgage giant Wells Fargo offers a huge variety of financial products under one brand — checking and savings accounts, investments, mortgages, credit cards, auto loans and more. If you’re among the millions who have a Wells Fargo mortgage or other product, you’ll be entitled to certain upgrades on interest rates and fees.

Ratings methodology | Verified Dec. 14, 2016

Checking

3.5

Wells Fargo’s Everyday checking pays no interest and has a $10 monthly fee; the fee is waived with 10 debit payments, $500 in direct deposits or an average balance of $1,500 each month.

Wells Fargo’s ATM network is not the largest — Citibank, for example, has more than twice as many.

Customers with at least $25,000 in various Wells Fargo accounts qualify for free access to its "PMA Package" checking, normally $30 a month. Perks include two waivers of out-of-network ATM fees each month, discounts on Wells Fargo loans and mortgages, and higher interest rates on certain accounts.

Way2Save Savings
0.01%
APY
$1
Min. balance for APY
Learn moreat Wells Fargo
Everyday Checking
$10
Monthly fee
$1,500
Balance to waive monthly fee
Learn moreat Wells Fargo
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Overall
Customer service
Poor
Website / app
Excellent
Rates
Poor
Fees
High
clueless!
wanted to make a payment so I called into customer service, went to having a variance (credit) of almost all of monthly car payment so I was given instructions BY THE PHONE REP to only pay the difference ( about 7$) to make full car payment. called back to changed address only an hr or 2 later and I was told the customer service before me gave incorrect info, being that NOW I have to pay 200+ along with the variance ( credit). expressed concern, spoke to supervisor, which then, gave me yet ANOTHER payment amount owed!!!!! They have NO BUSINESS doing ANYTHING with ANYONE'S money!!! they cant even add and subtract correct! SCARY PLACE TO HANDLE MONEY WITH INCOMPETENT CARELESS PEOPLE THAT CANT EVEN EXPLAIN SENSITIVE MATTERS CORRECTLY!!!
Overall
Customer service
Poor
Website / app
Poor
Rates
Poor
Fees
High
Do not use this bank for home equity line of credit.
Had a small promotional line of credit set up on my home with a cheap interest rate thinking I would try them. My thought was I could use this line of credit for small quick loan access if an emergency came up rather than liquidate an investment to cover a temporary cash purchase. They are completely screwed up in their loan department. I always pay my loans off early and when trying to do so with my home equity loan they never seem to be able to get the correct amounts deducted from my checking account. The have doubled up extra payments, Sent me automated threatening letters informing me they would try to work with me to stay in my home after they later discovered it was their system's error. I request a letter to exonerate and retract their nasty letter sent to me Jan 6th, 2017 and it is now March 19th, 2017 nothing resolved. They have sent me dozens of follow up letters along with phone calls stating they would need more time for their legal department to investigate the problem surrounding the circumstances. I HAVE ASKED WHO ON GOD'S GREEN EARTH IS THIS SCREWED UP? They are riddled with problems in their loan departments. Their system does not know how to handle customers who pay loans off early by applying extra principal payments toward their loans without messing up their regular schedule payments. I have gone to their back and had the loan officer make the transaction and they still screw it up. Ther customer service throughout the corporate office is the worst I have seen. DO NOT take a home equity loan out through them for any circumstances as they are quick to threaten your property if any payment debacle happens on their part and are unwilling to admit errors on their part. It has been a nightmare trying to get this fixed. I have spent house on the phone and at their branch office straightening up their messes. I have sold all my Wells Fargo stocks and will soon move out completely from their inept organization. A total incompetent organization. Follows suit with the recent news of changes in their senior management. Beware!!!
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