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How to Get the Most From Your Bank of America Customized Cash Card
To maximize rewards, you'll need a Bank of America or Merrill Lynch account with a big balance.
Claire Tsosie is a managing editor for the Travel Rewards team at NerdWallet. She started her career on the credit cards team as a writer, then worked as an editor on New Markets. Her work has been featured by Forbes, USA Today and The Associated Press.
Paul Soucy has led the Credit Cards content team at NerdWallet since 2015 and the Travel Rewards team since 2023 and has served as content director since 2024. He was an editor with USA Today, The Des Moines Register and the Meredith/Better Homes and Gardens family of magazines for more than 20 years. He also built a successful freelance writing and editing practice with a focus on business and personal finance. He was editor of the USA Today Weekly International Edition for six years and received the highest award from ACES: The Society for Editing. He has a bachelor's degree in journalism and a Master of Business Administration. He lives in Des Moines, Iowa, with his wife, Sarah; his two sons; and a dog named Sam.
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To get the most out of your Bank of America® Customized Cash Rewards credit card, you need to go all in. That is, you need to have a checking or savings account with Bank of America® or an investment account with Merrill — preferably one with a fat balance — to really move the needle on your total rewards earnings. Putting more of your grocery store and other purchases on your card will help, too, but just a little.
The Bank of America® Customized Cash Rewards credit card is a difficult card to maximize because it rewards loyalty above all else. There aren't any shortcuts to loyalty. You either have it or you don't.
NerdWallet's ratings are determined by our editorial team. The scoring formula takes into account the type of card being reviewed (such as cash back, travel or balance transfer) and the card's rates, fees, rewards and other features.
Getting more with the Bank of America® Customized Cash Rewards credit card
There are two paths to maximizing credit card rewards: spending and redeeming. With the Bank of America® Customized Cash Rewards credit card, you can get up to 75% more in rewards if you have high enough balances in your affiliated checking, savings and investment accounts. But because of the way the card’s spending caps are structured, it’s more difficult to maximize rewards just through spending.
With the Bank of America® Customized Cash Rewards credit card, you’ll earn:
3% for the spending category of your choice (gas/EV charging stations, online shopping, dining, travel, drugstores or home improvement/furnishings). You can update your choice category for future purchases once each calendar month, or do nothing and it stays the same.
2% at grocery stores and wholesale clubs.
1% on everything else.
There's a combined quarterly cap of $2,500 spending. That means you'll get 2% or 3% on the first $2,500 spent each quarter in those categories together, but once you hit that limit, you'll earn only 1% in cash back until the following quarter.
To earn more when shopping with the Bank of America® Customized Cash Rewards credit card:
Shop where it counts most. As with other credit cards, the Bank of America® Customized Cash Rewards credit card earns rewards based on how each merchant is categorized. If you buy a food item as a gas station, for example, it would likely be coded as a gas purchase, not a grocery store purchase.
You can check to see how each purchase is categorized when you go to your account online and click on the drop-down menu on a certain transaction.
Max out your bonus spending caps. If you can meet the Bank of America® Customized Cash Rewards credit card's spending caps each quarter without overspending, you'll get more value out of this card. How much you earn can depend a lot on what spending category you choose.
Because of the card's combined spending caps, your rewards shift depending on how you max out these caps — that is, how you split up that first $2,500 each quarter:
If you maxed out all your quarterly spending caps the 3% cash back category of your choice, you’d earn $300 in rewards in a year.
If you maxed out half your spending caps for your chosen category and half your spending caps at grocery stores and wholesale clubs, you’d earn $250.
If you maxed out all your spending caps at grocery stores and wholesale clubs, you’d earn $200.
To earn the most rewards possible, you’d have to max out your spending caps only for your chosen category and avoid grocery stores and wholesale clubs. But this is unhelpful advice. Let's say you choose gas as your 3% cash back category: On average, Americans spent about 60% more on food at home than they did on gas in 2014, according to the Bureau of Labor Statistics. Many might also find it challenging to hit those spending caps in the first place.
Instead of bending over backward all year just to eke out an extra $50, it’s easier to focus on maximizing your rewards through redemption. Your gains will be much higher, all for minimal effort, if you have a high enough balance in the right checking, savings or investment account.
Redeeming wisely: BofA Rewards® program will boost your earnings
Your Bank of America® Customized Cash Rewards credit card offers three redemption options:
Statement credit, which is a credit applied toward your current balance.
Direct deposit into a Bank of America® checking or savings account or an eligible account at Merrill.
Personal check, which may take about 14 days to reach you by mail.
For statement credit or deposits into a Bank of America® checking or savings account, there is no minimum redemption amount. The same is true when you deposit into a cash management account at Merrill. Redemptions by check have a $25 minimum. You can also set up your rewards to redeem automatically once you've accumulated a certain amount ($25 or more).
To get the most from your card, redeem for direct deposit. Your rewards bonuses will be larger if you have a high balance in your combined Bank of America®, eligible Merrill accounts and qualify for the BofA Rewards® program:
Program tier
Required balance
Rewards bonus
Member
None.
10%.
Preferred Plus
$30,000 to $99,999.
25%.
Preferred Honors
$100,000 to $999,999.
50%.
Premier
$1 million or more.
75%.
Say you maxed out half your spending caps at grocery stores and wholesale clubs and half for gas, for example:
If you didn't have a qualifying Bank of America® account, you'd get $250 in a year.
If you had only a qualifying personal checking account with Bank of America®, you'll get a 10% rewards bonus, pushing your total rewards to $275 on the year.
And if you had qualifying accounts with more than $100,000 combined, you'd get at least $375 on the year.
With the Bank of America® Customized Cash Rewards credit card, there isn’t a quick and easy way to increase your earnings. It’s designed as a utilitarian cash-back card, not as a card for maximizing rewards. The only way you can really get ahead in a big way is by staying loyal to Bank of America® and maintaining a high balance in your bank account or investment account.
If you can, and if you want, go all in. If that’s not an option, look for a credit card that makes earning rewards easier.
Whether you want to pay less interest or earn more rewards, the right card's out there. Just answer a few questions and we'll narrow the search for you.