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Wells Fargo Credit Cards Mobile App Review

October 4, 2017
Credit Cards
Wells Fargo Credit Cards Mobile App Review
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The Wells Fargo Mobile app allows credit card users to check and pay their balances, view their “Go Far” cash-back rewards and shop through Wells Fargo’s online portal to earn bonus points. Cardholders can also use the app to manage account alert settings, check their FICO score, dispute a transaction, manage travel plans, replace their card and contact customer service.

If you hold other accounts with Wells Fargo — including checking, savings, mortgage, student loan or personal loan accounts — they’ll also be visible on the app when you log in.

Wells Fargo Mobile is available for iPhone, Android and BlackBerry, but it is being discontinued on Windows phones on Oct. 24, 2017. It receives favorable ratings in Android’s Google Play store, but mixed reviews in the iPhone App Store, where some users praise the app’s ease of use and convenience, but others complain about frequent crashes and compatibility issues with Apple’s Touch ID. 

For Android phones, the app offers the Wells Fargo Wallet feature, a digital wallet that allows you to add your Wells Fargo debit and credit cards. You can use your Wells Fargo Wallet at NFC-enabled point-of-sale systems to pay with your phone instead of the physical card. To use it, make sure Wells Fargo Wallet is your default digital wallet and hold your phone to the reader to complete a transaction.

RATINGS

3 / 5 — J.D. Power 2017 U.S. Credit Card App Satisfaction Study
2.9 / 5 — Apple App Store (rating as of September 2017)
4.3 / 5 — Google Play Store (rating as of September 2017)

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