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AmEx’s NBA Jersey Assurance: What It Is and How It Works
If you bought an NBA jersey but the player changed teams, you may be eligible for a replacement.
Kenley Young directs daily credit cards coverage for NerdWallet. Previously, he was a homepage editor and digital content producer for Fox Sports, and before that a front page editor for Yahoo. He has decades of experience in digital and print media, including stints as a copy desk chief, a wire editor and a metro editor for the McClatchy newspaper chain.
Paul Soucy has led the Credit Cards content team at NerdWallet since 2015 and the Travel Rewards team since 2023 and has served as content director since 2024. He was an editor with USA Today, The Des Moines Register and the Meredith/Better Homes and Gardens family of magazines for more than 20 years. He also built a successful freelance writing and editing practice with a focus on business and personal finance. He was editor of the USA Today Weekly International Edition for six years and received the highest award from ACES: The Society for Editing. He has a bachelor's degree in journalism and a Master of Business Administration. He lives in Des Moines, Iowa, with his wife, Sarah; his two sons; and a dog named Sam.
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Do you wear your NBA fandom on your back? If so, a little-known benefit can help you rebound when your favorite player switches teams — and if you’re also an American Express cardholder, the offer gets better.
It’s called Jersey Assurance, and the baseline version of the perk is offered through the online NBA Store. If you buy an NBA player's team jersey through the store, and that player ends up changing teams by trade or free agency signing within 90 days of your purchase, you can get a free replacement jersey.
If you use an American Express card for the purchase, the protection extends for nearly a year.
Terms apply, though, so let’s look at the Xs and Os.
As noted, you get the 90-day coverage when you buy at the NBA Store, no matter how you make the purchase.
You get almost a year's worth of coverage if you use an American Express card at the NBA Store, or via Fanatics.com, or at the physical NBA Flagship Store in New York City.
A jersey for a different member of the team that your player left.
The replacement will be free, as long as the retail price is the same or less than what you paid for the original jersey. (Upgrades are possible; more on that later.)
Is coverage a slam-dunk?
Not necessarily. Here are some rules and requirements that could block your shot:
You have to file a claim: You must do so within 14 days of the announcement of the player’s trade or free agency signing. The claim form is here.
The trade or free agency signing must be announced by the team or the NBA: Eligibility will be based on transactions appearing at this link. No, trade rumors on Twitter don't count.
Just because your player is off the team doesn’t mean you automatically qualify: Trades or free agency signings qualify for coverage. But if a player retires or gets cut, waived, suspended or injured, the protection doesn't apply.
Player name changes don’t count: Think Ron Artest becoming Metta World Peace in 2011. It also won’t count if the player’s number or role with the team changes.
Jersey design changes don’t qualify either: If you make your purchase and the team then proceeds to get a new logo, design or even a new city name printed on its jerseys, you’re stuck with the old version.
You’ll have to box up and mail your original jersey back to Jersey Assurance customer service. You’ll get a prepaid return label once you file your claim at the link above. There is no shipping cost for the replacement jersey.
Can I upgrade my jersey?
In instances of trades or free agency signings, yes, you can upgrade — for a fee. NBA jerseys are available in a variety of styles, from basic replicas all the way up to "authentic" versions identical to those worn by players in games. Just note during the claims process that you’d like to upgrade to a more expensive model, and you’ll pay the difference between your original jersey and the new one.
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