Illinois Mutual offers helpful âpathsâ to choose the best term or permanent coverage for your situation, but you need to work with an agent to apply.
Financial strength rating
Strong
Online purchase
No
NAIC complaints
Far fewer than expected
Policies offered
Term & permanent
A good fit for those who might want help choosing life insurance coverage designed for certain lifestyles or scenarios.
Choose from our list of the best instant life insurance companies if youâd like to buy a policy online.
About Illinois Mutual life insurance
Illinois Mutual makes it easy to research and shop for life insurance policies with text and video explainers and a useful quotes tool â but you canât buy a policy online.
Illinois Mutual earned 4.7 stars out of 5 for overall performance. NerdWalletâs ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.
Based on these ratings, Illinois Mutual makes it onto our list of the best return-of-premium life insurance companies.
Âť MORE: Best life insurance companies
Where Illinois Mutual stands out
Illinois Mutual defines several âpathsâ for term life insurance, which can help you understand the scenarios that are a good fit for certain terms, coverage amounts and/or riders. And its online quote tool is quick and easy to use without requiring your contact information.
The company also stands out for selling standalone return-of-premium (ROP) policies. Usually only offered as a rider, this type of life insurance refunds you for the premiums you paid if you outlive the term.
Where Illinois Mutual falls short
While the companyâs website and quotes tool are helpful, you canât move forward to buy your selected policy online â youâll need to contact an agent.
Illinois Mutual life insurance policies
Term life insurance. Illinois Mutual offers term life insurance under its âPath Protector Plusâ brand name. Death benefits start at $50,000 for terms of 10, 15, 20, 25 or 30 years. Rather than a specific number of years, you can also choose terms that last until age 65 or age 70. After the initial term, policies can be renewed (with premiums that increase annually) until age 95.
The company suggests several âpathsâ to buy term life insurance with specific coverage options and/or riders to cover certain expenses like raising children, paying off a mortgage or providing retirement income.
Return-of-premium term life insurance is also available to people ages 18 to 60 with coverage ranging from $50,000 to $500,000. These policies can reimburse you for money you paid toward premiums if you donât die during the term. Illinois Mutual offers terms of 20 years, 30 years or until age 65.
Whole life insurance. Illinois Mutual sells whole life insurance policies that can build cash value until age 95 or 121, depending on the policy you purchase. Death benefits can start as low as $10,000, and there are options for how long you want to pay premiums and how you want the cash value to accumulate. Since Illinois Mutual is a mutual life insurance company, whole life policies are also eligible to receive dividends.
The company also offers a simplified issue whole life insurance policy with a streamlined application process for people ages 45 to 85. Illinois Mutual says this option is easier to qualify for than other types of life insurance, and the death benefits can range from $5,000 to $50,000.
Âť MORE: Compare life insurance quotes
Illinois Mutual customer complaints and satisfaction
A strong sign of consumer satisfaction is how many people complain about their insurance company to state agencies. Over three years, Illinois Mutual has drawn significantly fewer than the expected number of complaints to state regulators for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.
How Illinois Mutualâs customer experience stacks up
Illinois Mutualâs site has a lot of information to explain who might be a good fit for certain kinds of its life insurance products in both text and video form. There are details about available term lengths, age ranges and riders to go with the different kinds of life insurance.
The pages that explain products also include example scenarios with sample premiums, which can give you an idea of what coverage might cost. If your circumstances donât match up with the scenario characters, however, you might not be able to learn much from the sample coverage amounts and/or rates.
If you want more specifics on pricing, thereâs also a pretty good quote tool. But to buy a policy, youâll need to contact an agent. You can also change your beneficiary online, but youâll have to call or email to start a claim.
What itâs like to apply for a policy with Illinois Mutual
Illinois Mutual has a helpful life insurance quote tool that shares a page with the companyâs disability insurance version.
The first page asks for basic details about you, so you can get a quote without entering any contact information. You can choose one product for a quote or select âSuggest Optionsâ to see how several products compare. Youâre also asked to choose a coverage amount, and thereâs a link to a calculator if you need help figuring it out.
Screenshot captured by our editorial team on February 25, 2026.
We chose âSuggest Options,â and the tool gave us quotes for three policies: 10-year term life insurance, 20-year return-of-premium term life insurance and whole life insurance.
If you want more information or to move forward and buy a policy, youâll need to get in touch with an agent. You can use the âEmail My Quoteâ button on the quote tool or âRequest an Agentâ buttons elsewhere on Illinois Mutualâs website to ask an agent to contact you.
Screenshot captured by our editorial team on February 25, 2026.
How Illinois Mutual compares to other insurers
Illinois Mutual | Amica | SBLI | |
|---|---|---|---|
Star rating | |||
Financial strength | Strong. | Exceptional. | Strong. |
NAIC complaints | Far fewer than expected. | Close to expected. | Far fewer than expected. |
Policy types offered | Term, permanent. | Term, permanent. | Term, permanent, no-exam. |
Online experience | Can get a quote and change beneficiaries online. | Can get a quote, buy a policy and file a claim online. | Can get a quote and file a claim online. |
Transparency on website | Above average. | Excellent. | Above average. |
Best for | |||
Read full reviews |
More about Illinois Mutual
Illinois Mutual offers life, disability and worksite insurance products. The company is based in Peoria, Illinois and serves the whole country, except New York, Alaska, Hawaii and Washington, D.C. Individual product availability can vary by location.,
How to contact Illinois Mutual
Illinois Mutual can be reached by:
Phone: Call 800-437-7355 Monday through Thursday from 7:45 a.m. to 4:30 p.m. CT or Friday from 7:45 a.m. to 12:15 p.m. CT.Â
Email: Submit a form on the companyâs Contact Us page.
Live chat: Not available.

How we rate the best life insurance companies
â Â 445 life insurers reviewed
đ 210 policies assessed
đ˘Â 1,515 data points analyzed
đ Star rating categories
When NerdWallet evaluates life insurance companies, our editorial team considers the insurer's strengths and weaknesses, as well as the things that matter most to customers buying a long-term financial product. We then weigh these factors carefully:
đ° Financial strength (35%). We use AM Best ratings to confirm an insurerâs financial stability and ability to pay claims far into the future. The top life insurance companies have an exceptional financial strength rating of A+ or A++ (Superior).
đŁď¸ Consumer complaints (35%). Our top-rated life insurance companies have fewer than the expected number of complaints to state regulators over a three-year period, according to the National Association of Insurance Commissioners â so you can expect a smoother customer experience.
âď¸ Consumer experience (20%). Insurers who allow consumers to contact them by email, phone and live chat earn the highest scores. The same goes for insurers who support online quotes, beneficiary changes and claims.
đ Transparency (10%). Our methodology gives higher scores to transparent insurers who clearly display information about their policy options, coverage amounts and term lengths (if applicable) on their site.
â What our star ratings mean
Companies with 5 stars are exceptional, with strong financials, diverse policy lineups and great reputations for customer service.
Companies with 4.5 stars are excellent, with solid financials and policy offerings, and good customer service track records.
Companies with 4.0 stars are good, and potentially great for people looking for niche coverage options.
Companies with 3.5 stars or fewer could do better in certain categories, like financial strength and customer complaints.
NerdWallet does not receive compensation for our star ratings or our reviews. Read more about our life insurance ratings methodology and editorial guidelines.
