Devoted Health Medicare Advantage 2026 Review: Pros & Cons

Devoted Health Medicare Advantage plans get above-average government quality ratings, but its complaint rates aren’t good.
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May 1, 2026
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The bottom line: Devoted Health is a fast-growing startup on the Medicare Advantage scene with higher-than-average government quality ratings, although many of its plans are too new to be rated. Its premiums are low, but competitors often offer lower out-of-pocket costs, and Devoted Health members file a lot more complaints than average. Jump to: Full Review

Devoted Health Medicare Advantage
Devoted Health
4.22
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?

Devoted Health Medicare Advantage pros and cons

Pros

  • Good government quality ratings: Devoted Health plans get higher-than-average quality ratings from the Centers for Medicare & Medicaid Services (CMS).
  • Low premiums: More than half of Devoted Health plans have $0 premiums, and plans with monthly premiums cost less than average among companies NerdWallet reviewed.

Cons

  • Member complaints: For plans with enough data, Devoted Health draws more than double the average number of customer complaints.
  • Higher out-of-pocket costs: Devoted Health plans may charge more for prescription drugs and have higher maximum out-of-pocket spending caps than average.
  • Limited data: Devoted Health is expanding fast, adding nine new states for 2026 — and brand new plans don’t yet have quality or member satisfaction data we can evaluate.

Compare against other providers

UnitedHealthcare Medicare Advantage - UHC (Main)
UnitedHealthcare
4.11
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?

🔍 UnitedHealthcare Medicare Advantage

Aetna Medicare Advantage - Main
Aetna
4.20
CMS Star Rating
on NerdWallet
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🔍 Aetna Medicare Advantage

Humana Medicare Advantage - Main
Humana
3.79
CMS Star Rating
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M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
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🔍 Humana Medicare Advantage

HealthSpring (formerly Cigna) Medicare Advantage
HealthSpring (formerly Cigna)
3.76
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?

🔍 HealthSpring Medicare Advantage

» More options in our roundup of the best Medicare Advantage plans

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UnitedHealthcare Medicare Advantage - UHC (Flow)
UnitedHealthcare
4.11
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?

🔍 UnitedHealthcare Medicare Advantage

Humana Medicare Advantage - Main
Humana
3.79
CMS Star Rating
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?

🔍 Humana Medicare Advantage

» More options in our roundup of the best Medicare Advantage plans

Our full review

45+ Medicare companies and brands analyzed by our team of experts.

30+ years of combined experience covering Medicare and personal finance.

Governed by NerdWallet's strict guidelines for editorial integrity.

NerdWallet’s Medicare content, including articles, reviews and recommendations, is produced by a team of writers and editors who specialize in Medicare. Their work has appeared in The Associated Press, Washington Post, Nasdaq, MSN, MarketWatch, Yahoo! Finance and other national and regional media outlets. They have been cited in publications including Healthline, and appeared on NerdWallet's "Smart Money" podcast.

NerdWallet star rating for Devoted Health Medicare Advantage

3.6NerdWallet rating

Devoted Health Medicare Advantage plans earned 3.6 out of 5 stars for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account premiums, out-of-pocket costs, government quality ratings, customer complaints, disenrollment survey data, third party quality accreditation and more.

NerdWallet star ratings are different from CMS ratings for Medicare plans.

Our data-driven, consumer-first scoring rubric for Medicare Advantage plans includes crucial metrics like cost and a wider range of data sources for quality and customer satisfaction in addition to the information incorporated into CMS ratings.

Government quality ratings for Devoted Health Medicare Advantage

Average star rating, weighted by enrollment: 4.22

Devoted Health Medicare Advantage plans are rated above the industry average, receiving an average rating of 4.22 out of 5 from the Centers for Medicare & Medicaid Services (CMS) for 2026, weighted by enrollment. For comparison, the average weighted CMS star rating for all companies is 4.02.

Of Devoted Health members who are in Medicare Advantage plans with a star rating, 71% are in plans that have been rated 4 stars or above for 2026.

  • CMS maintains its own database of star ratings, which rank each plan from best (5 stars) to worst (1 star). The agency bases these ratings on plans’ quality of care and measurements of customer satisfaction, and ratings may change from year to year.

    All Medicare Advantage plans are evaluated on health plan measures, and Medicare Advantage plans that include prescription drug coverage are also evaluated on drug plan measures.

    You can find a plan’s rating with Medicare's plan finding tool.

How much does Devoted Health Medicare Advantage cost?

Premiums

About 57% of Devoted Health Medicare Advantage plans have a $0 premium.

Devoted Health plans with a premium cost about $24.24 per month, on average, weighted by enrollment. That’s a little cheaper than average among the companies NerdWallet reviews.

With any Medicare Advantage plan, you’ll also be responsible for paying your Medicare Part B premium, which is at least $202.90 per month in 2026.

Most people pay this standard amount, but if your income is above a certain threshold, you’ll pay the income-related monthly adjustment amount (IRMAA). Some Medicare Advantage plans pay some or all of your Part B premium.

Prescription drugs

About 97% of Devoted Health Medicare Advantage plans include prescription drug coverage.

Here’s what you might pay for prescription drugs at some common price points.

Tier 1 (Preferred generics) 75% of Devoted Health Medicare Advantage plans have $0 copays/coinsurance.

$11.33: Average out-of-pocket cost for a drug with a $15 retail price, among Devoted Health plans with copays or coinsurance at Tier 1 (after deductible, if any).

Tier 2 (Most generics) 32% of Devoted Health Medicare Advantage plans have $0 copays/coinsurance.

$8.20: Average out-of-pocket cost for a drug with a $50 retail price, among Devoted Health plans with copays or coinsurance at Tier 2 (after deductible, if any).

Tier 3 (Preferred brands) None of Devoted Health's Medicare Advantage plans have $0 copays/coinsurance.

$44.67: Average out-of-pocket cost for a drug with a $200 retail price, among Devoted Health plans with copays or coinsurance at Tier 3 (after deductible, if any).

Other out-of-pocket costs

Devoted Health Medicare Advantage plans have an average maximum out-of-pocket (MOOP) spending cap of $7,041, weighted by enrollment. That’s higher than average among the companies NerdWallet reviews.

Requirements for copays, coinsurance and deductibles vary depending on your plan, location and the services you use. Other out-of-pocket costs to consider include:

  • Whether the plan covers any part of your monthly Medicare Part B premium.

  • The plan’s yearly deductibles and other deductibles, such as a drug deductible.

  • Copayments and/or coinsurance for each visit or service. For instance, there may be a $10 copay for seeing your primary doctor and a $45 copay for seeing a specialist.

  • The plan’s in-network and out-of-network out-of-pocket maximums.

  • Whether your medical providers are in network or out of network, or how often you may go out of network for care.

  • Whether you require extra benefits, and whether the plan charges for them.

To get a sense of costs, Medicare.gov and most other Medicare shopping tools can help you compare plans' premiums and out-of-pocket costs for certain services and prescription drugs in your location.

Why do people leave Devoted Health Medicare Advantage plans?

CMS surveys people who voluntarily leave their Medicare plans about their reasons for leaving. Here’s the breakdown of problems people identified with their former Devoted Health Medicare plans.

  • Problems getting covered care: 8% (All-company average: 11%).

  • Problems with doctor/hospital networks: 15% (All-company average: 17%).

  • Financial issues: 11% (All-company average: 17%).

  • Problems with prescription drug benefits: 4% (All-company average: 3%).

  • Problems getting information from the plan: 5% (All-company average: 9%).

(Members can give more than one reason for leaving on the survey and might leave plans for other reasons, so the categories won’t add up to 100%.)

Devoted Health Medicare Advantage plan types

Devoted Health offers Medicare Advantage prescription drug plans as well as Medicare Advantage plans without drug coverage.

Plan offerings include the following types:

  • A health maintenance organization (HMO) generally requires that you use a specific network of doctors and hospitals. You may need a referral from your primary doctor in order to see a specialist, and out-of-network benefits are usually very limited.

  • Preferred provider organization (PPO) plans provide the most freedom, allowing you to see any provider that accepts the insurance. You may not need to choose a primary doctor, and you don’t need referrals to see specialists. You can seek out-of-network care, although it may cost more than seeing an in-network doctor.

  • Special needs plans (SNPs) restrict membership to people with certain diseases or characteristics. Hence, the benefits, network and drug formularies are tailored to the needs of those members. Devoted Health offers two types of SNPs:

    • Chronic Condition SNP: Designed to meet the needs of members living with certain chronic conditions, such as diabetes, congestive heart failure and cardiovascular disease.

    • Dual-Eligible SNP: For people who are entitled to Medicare and who also qualify for assistance from a state Medicaid program.

Devoted Health Medicare Advantage service area

Devoted Health offers Medicare Advantage plans in 29 states — nine of which are new for 2026.

Devoted Health covers nearly 480,000 Medicare Advantage beneficiaries.

Compare Medicare Advantage companies

Find the right Medicare Advantage plan

It’s important to do your research before selecting a Medicare Advantage plan for yourself. Here are some questions to consider asking:

  • What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?

  • Is your doctor in-network? If you have preferred medical providers, make sure they participate in the plan’s network.

  • Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?

  • Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?

  • Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?

If you have additional questions about Medicare, visit Medicare.gov or call 800-MEDICARE (800-633-4227, TTY 877-486-2048).

Devoted Health Medicare Advantage
Devoted Health
4.22
CMS Star Rating
Devoted Health has above-average government quality ratings, but fast growth means many plans don't have score data yet. Its premiums are low, but out-of-pocket costs can be higher, and member complaint rates aren't good.
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet
Devoted Health has above-average government quality ratings, but fast growth means many plans don't have score data yet. Its premiums are low, but out-of-pocket costs can be higher, and member complaint rates aren't good.
States available 29 states
Members in high-rated plans Medium (50% to 84%)
Member experience 3.72 (Average)
IS THIS PROVIDER AVAILABLE IN MY STATE?

NerdWallet writers are subject matter authorities who use primary, trustworthy sources to inform their work, including peer-reviewed studies, government websites, academic research and interviews with industry experts. All content is fact-checked for accuracy, timeliness and relevance. You can learn more about NerdWallet's high standards for journalism by reading our editorial guidelines.

Medicare Advantage review methodology

NerdWallet’s Medicare Advantage ratings are based on premiums, out-of-pocket costs, prescription drug coverage, quality data from the Centers for Medicare & Medicaid Services, consumer experience and more. We calculate each health insurance company’s rating on a curved 5-point scale.

NerdWallet’s editorial team analyzed companies covering about 87% of all Medicare Advantage beneficiaries in the United States. We reviewed 25 Medicare Advantage brands, with some insurance companies having more than one brand under their umbrella. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark.)

The Medicare Advantage marketplace is concentrated among just a handful of companies. In many places, one company serves more than half of the market. At the national level, NerdWallet’s reviews include each of the 10 largest brands by enrollment.

At the state level, our research includes at least one major insurer in every state where Medicare Advantage plans are sold, and includes the top two insurers in 40 of those 49 states. (Alaska doesn't offer Medicare Advantage plans.) We also look at online search volume to identify regional and other notable players in the space.

These reviews are a guide, but we encourage you to shop around and compare several plans to find the best coverage and rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines for additional information.

Compare Medicare Advantage plans

Insurance company
CMS star rating
States available
Members in high-rated plans
Member experience
Learn more
UnitedHealthcare Medicare Advantage logo
UnitedHealthcare
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet
4.11
4.11/5
48 states and Washington, D.C.Medium (50% to 84%)3.74 (Above average)
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet
Humana Medicare Advantage logo
Humana
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet
3.79
3.79/5
46 states and Washington, D.C.Low (49% or less)3.82 (Above average)
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet
Aetna Medicare Advantage logo
Aetna
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on http://askchapter.org
on NerdWallet
4.20
4.20/5
43 states and Washington, D.C.Medium (50% to 84%)3.89 (Above average)
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on http://askchapter.org
on NerdWallet
HealthSpring (formerly Cigna) Medicare Advantage logo
HealthSpring (formerly Cigna)
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet
3.76
3.76/5
29 states and Washington, D.C.Medium (50% to 84%)3.96 (Above average)
(855) 432-0512 / TTY 711
M-F 9AM-9PM, Sat 10AM-6PM ETSpeak to a licensed insurance agent on askchapter.org
on NerdWallet