Kaiser Permanente
4.41
CMS Star Rating
Speak to a licensed insurance agent on askchapter.org
GET A QUOTE
on NerdWallet
Kaiser Permanente vs. Blue Cross Blue Shield: Medicare Advantage Comparison
BCBS is available in more states, but ratings vary by company — and in many cases, Kaiser outperforms.
Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money.
Written by Kate Ashford, CSA®
Lead Writer
Kaiser Permanente’s Medicare Advantage plans are available in eight states and Washington, D.C., and Kaiser uses an integrated care model, so all providers are connected.
Blue Cross Blue Shield is a collective of 33 different companies, and star ratings and member experience scores vary among providers.
M-F 9AM-9PM, Sat 10AM-6PM ET
Speak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?
Blue Cross Blue Shield
3.96
CMS Star Rating
Speak to a licensed insurance agent on askchapter.org
GET A QUOTE
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ET
Speak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?
Here’s a look at how Kaiser Permanente and BCBS Medicare Advantage compare.
Why trust NerdWallet
Kaiser Permanente Medicare Advantage
Kaiser Permanente Medicare Advantage plans get above-average star ratings, but the company sells plans in only eight states and Washington, D.C.
Pros
Earns top customer satisfaction scores in California, one of the major Medicare markets studied by J.D. Power.
100% of members are in a highly-rated plan.
Most plans include drug coverage.
Cons
Available in only eight states and Washington, D.C.
Offers mostly HMO plans, so most members must work within Kaiser’s network of medical providers.
Member experience ratings overall are below average.
Other factors to consider
Provider size | 5th-largest provider of Medicare Advantage plans. |
Medicare Advantage enrollment | 1.9 million. |
Percent of plans rated 4 stars or higher | 100%. |
Percent of plans with $0 premium | 47%. |
Plans available | HMO, HMO-POS, PPO, SNP. |
Kaiser Medicare Advantage plan availability
Kaiser Permanente
4.41
CMS Star Rating
Speak to a licensed insurance agent on askchapter.org
GET A QUOTE
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ET
Speak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?
Blue Cross Blue Shield Medicare Advantage
Blue Cross Blue Shield plans are widely available and affordable, but some companies earn higher marks than others on member satisfaction.
Pros
BCBS companies offer plans in 48 states, Washington D.C., and Puerto Rico.
$0-premium BCBS plans are available in 47 states and Puerto Rico.
Some BCBS companies rank well for customer satisfaction.
Cons
Ratings vary among BCBS companies, and you may not have access to a highly-rated BCBS plan.
BCBS companies offer special needs plans in only two-thirds of U.S. states.
Other factors to consider
Provider size | 3rd-largest provider of Medicare Advantage plans. |
Medicare Advantage enrollment | 5 million. |
Percent of plans rated 4 stars or higher | 48%. |
Percent of plans with $0 premium | 55%. |
Plans available | HMO, HMO-POS, PPO, PFFS, SNP. |
BCBS Medicare Advantage plan availability
Blue Cross Blue Shield
3.96
CMS Star Rating
Speak to a licensed insurance agent on askchapter.org
GET A QUOTE
on NerdWallet
M-F 9AM-9PM, Sat 10AM-6PM ET
Speak to a licensed insurance agent on askchapter.org
IS THIS PROVIDER AVAILABLE IN MY STATE?
Find the right Medicare Advantage plan
It’s important to do your research before selecting a Medicare Advantage plan for yourself. Here are some questions to consider asking:
What are the plan’s costs? Do you understand what the plan’s premium, deductibles, copays and/or coinsurance will be? Can you afford them?
Is your doctor in-network? If you have a preferred medical provider or providers, make sure they participate in the plan’s network.
Are your prescriptions covered? If you’re on medication, it’s crucial to understand how the plan covers it. What tier are your prescription drugs on, and are there any coverage rules that apply to them?
Is there dental coverage? Does the plan offer routine coverage for vision, dental and hearing needs?
Are there extras? Does the plan offer any extra benefits, such as fitness memberships, transportation benefits or meal delivery?
» MORE: Best Medicare Advantage plans
If you have additional questions about Medicare, visit Medicare.gov or call 800-MEDICARE (800-633-4227, TTY 877-486-2048).
Medicare Advantage review methodology
The Medicare Advantage marketplace is concentrated among just a handful of companies; in many places, one insurer serves more than half of the market. NerdWallet reviewed 26 Medicare Advantage brands, with some insurers having more than one brand under their umbrella. (For example, Blue Cross Blue Shield includes the brands Anthem and Highmark.) At the national level, these reviews include nine of the 10 largest brands by enrollment. At the state level, our research includes at least one major insurer in 47 of the 49 states that offer Medicare Advantage plans, and includes the top two insurers in 35 of those states. (Alaska doesn't offer Medicare Advantage plans.) We also look at online search volume to identify regional and other notable players in the space.
NerdWallet’s Medicare Advantage reviews are based on ratings data from the Centers for Medicare & Medicaid Services, as well as pricing, plan availability by state, plan types available, consumer experience, extra benefits offered and more. These reviews are a guide, but we encourage you to shop around and compare several plans to find the best coverage and rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines for additional information.
