Amica Life Insurance Review 2024

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Written by Katia Iervasi
Assistant Assigning Editor
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Edited by Lisa Green
Assigning Editor
Fact Checked

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Amica

4.5

NerdWallet rating 
While Amica’s life insurance lineup is limited, the company has a low complaint ratio among its customers.

on Nerdwallet

Financial strength rating

Exceptional

Online purchase

Yes

NAIC complaints

Fewer than expected

Policies offered

Term & permanent
insurance-product-card-logo

on Nerdwallet

Amica

4.5

NerdWallet rating 
While Amica’s life insurance lineup is limited, the company has a low complaint ratio among its customers.

Financial strength rating

Exceptional

Online purchase

Yes

NAIC complaints

Fewer than expected

Policies offered

Term & permanent

In our life insurance reviews, our editorial team considers the customer and the insurer. These are some of the factors we take into account:

Policies offered. There are many types of life insurance on the market, and they fall into three key categories:

  • Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term.

  • Permanent life insurance typically lasts a lifetime and builds cash value that can be borrowed against in the future.

  • No-exam life insurance issues coverage without the need for a medical exam.

Financial strength. We use AM Best ratings to confirm an insurer’s long-term financial stability and ability to pay claims. For life insurance, NerdWallet typically recommends considering insurers with ratings of A- or higher. Here’s the breakdown:

  • Exceptional: A+, A++.

  • Strong: A-, A.

  • Moderate: B, B+.

Complaints. These ratings are based on complaints to state regulators relative to a company’s size, according to three years’ worth of data from the National Association of Insurance Commissioners. The best life insurance companies have fewer than the expected number of complaints.

Buy online. This indicates whether an insurer allows you to apply for and buy a policy completely online.

Headquartered in Lincoln, Rhode Island, Amica sells term and whole life insurance nationwide. The company has a good reputation with customers, though you can’t apply for coverage online in all states.

Why you can trust NerdWallet: Our writers and editors follow strict editorial guidelines to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you. Here is a list of our partners, and here’s how we make money.

Amica life insurance rating

4.5

NerdWallet rating 

Amics earned 4.5 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.

Amica life insurance policies

Term life insurance. Amica’s Level Term policy provides coverage lasting 10, 15, 20, 25 or 30 years. The company issues term life insurance policies worth $100,000 to $5 million to people ages 18 to 75. You’ll need to fill out a health and lifestyle questionnaire, and some applicants might be able to skip the medical exam based on their answers and coverage amount.

The policy can be converted to permanent life insurance before a deadline.

Whole life insurance. Amica’s whole life insurance policies offer coverage ranging from $25,000 to $1 million or more. You can opt to pay off your policy in 20 years, or spread your payments out until you reach age 65 or 100.

Amica life insurance riders

In many states, Amica includes an accelerated death benefit rider with term and whole life policies for no extra charge. The rider activates if you’re diagnosed with a terminal illness.

You can also file a claim to waive your premiums if you experience a disability that prevents you from working.

Amica customer complaints and satisfaction

Over three years, Amica has drawn fewer than the expected number of complaints to state regulators for a company of its size, according to a NerdWallet analysis of data from the National Association of Insurance Commissioners.

More about Amica

You can get a term life insurance quote online in all states except Hawaii, and apply for coverage online in all states except Hawaii and New York. To get a quote or apply for whole life insurance, you’ll need to speak to an agent.

Beneficiaries can file a life insurance claim over the phone or online, and Amica offers access to Empathy, an app to help people navigate through loss and grief.

Life insurance aside, Amica offers other types of coverage. Check out NerdWallet’s reviews to learn more:

How to contact Amica

Amica’s life insurance department can be reached by:

  • Phone: Call 800-234-5433 on weekdays from 8 a.m. to 7 p.m. ET.

  • Email: Fill out a form on Amica’s contact page.

  • Live chat: Available on weekdays from 6 a.m. to midnight ET and weekends from 7 a.m. to midnight ET.

Life insurance buying guide

Before you start comparing companies, choose the type of life insurance you want, such as term or whole life. Decide which life insurance riders, if any, you want the policy to include. Calculate how much life insurance you need and how long you want the coverage to last. Check that the insurers you’re considering offer the coverage you’re looking for.

When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. It’s also important to make sure the policy’s medical requirements match your needs. For example, if you want to skip the life insurance medical exam but don’t mind answering health questions, confirm that the application process for each policy you're comparing aligns with that.

Price may not be the biggest driver behind your decision to buy. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service.

For more guidance, see our life insurance buying guide.

Life insurance ratings methodology

NerdWallet’s life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a company’s ability to pay future claims. Within the consumer experience category, we consider ease of communication and website transparency, which looks at the depth of policy details available online. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.

These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

In This Review . . .