Bristol West Auto Insurance Review 2024
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Bristol West
Discounts
Ease of use
NAIC complaints
Bristol West
Discounts
Ease of use
NAIC complaints
Bristol West earned 2.5 stars out of 5 for overall performance. NerdWallet’s ratings are determined by our editorial team. The scoring formula takes into account consumer experience, complaint data from the National Association of Insurance Commissioners and financial strength ratings.
Bristol West provides auto insurance for high-risk drivers through a network of agents and brokers in most states. The Farmers Insurance subsidiary offers SR-22s and FR-44s to drivers with major violations on their record.
Bristol West’s auto insurance policies are also available through Foremost Insurance, another Farmers brand.
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Compare to other insurers
Current Product
|  |  |
|---|---|---|
NerdWallet rating 2.5 /5 | NerdWallet rating 2.5 /5 | NerdWallet rating 2.5 /5 |
Complaints to NAIC More than expected | Complaints to NAIC Far more than expected | Complaints to NAIC Far more than expected |
Ease of use Below average | Ease of use Above average | Ease of use Above average |
Discounts Very few discounts | Discounts Great set of discounts | Discounts Average set of discounts |
Bottom line This insurer offers coverage for high-risk drivers and can help you out with an SR-22, but it has a high volume of customer complaints. | Bottom line Infinity caters to high-risk drivers, although availability is unclear. | Bottom line Kemper sells insurance to high-risk drivers, but has far more complaints than similar-sized companies. |
Bristol West insurance coverage
When you're shopping for car insurance coverage, it's important to understand what car insurance coverage you want and what you’re required to buy. For instance, most states require a minimum amount of car insurance to drive a vehicle. Alternatively, if you want extra protection, you may be interested in full coverage insurance. Read about the most common types of car insurance coverage to see how they work.
Depending on the state you live in, Bristol West also offers:
SR-22 and FR-44 availability. Many states require an SR-22 form to prove you have car insurance after a DUI or other serious violation. In Florida and Virginia, you may need an FR-44 form to show you have enough coverage.
Gap insurance. If you owe more on your loan or lease than your policy will pay when your car is totaled or stolen, Bristol West’s gap insurance will cover the difference, minus your deductible.
Rideshare coverage. If you drive for a service such as Uber or Lyft, Bristol West’s rideshare insurance covers you while you’re waiting for ride requests. For context, rideshare companies’ policies typically only cover you while you’re en route to pick up passengers or while passengers are in your car, leaving a coverage gap between rides.
Rental reimbursement coverage. If your car is in the shop due to a covered loss, this coverage will pay for a rental car.
» MORE: Compare car insurance rates
See what you could save on car insurance
Easily compare personalized rates to see how much switching car insurance could save you.Auto insurance discounts
Car insurance discounts from Bristol West vary by state. Depending on where you live, you may be able to save by:
Insuring more than one car with Bristol West.
Having an additional policy, such as a motorcycle or RV policy, from Foremost or Farmers Insurance.
Paying for your policy in full, upfront.
Making automatic payments.
Owning a home.
Avoiding accidents and traffic violations.
Being covered for at least six months with a previous insurer.
Having had continuous insurance coverage in the past.
Getting policy documents electronically.
First time shopping for auto insurance? Unsure of where to start? Check out our guide on how to shop for car insurance.
Complaints
Bristol West had more than the expected number of complaints about auto insurance to state regulators relative to its size, according to three years’ worth of data from the National Association of Insurance Commissioners.
More about Bristol West auto insurance
Website: Bristol West’s website has minimal details about coverage options, but it does let you take action. You can request a quote, find an agent, see your insurance ID card, make a payment, and report or check on a claim directly from the homepage. There’s also a useful FAQ section that answers payment-related questions, including how to get text alerts when payments are due or overdue.
Mobile app: On Bristol West’s mobile app, you can pay premiums, view your ID card and see policy details. It’s compatible with Apple and Android devices.
Payment options: If you pay online, you can use a bank account, debit card or credit card at no extra cost. You can also set up automatic monthly payments or pay by phone, mail, Western Union or MoneyGram.
Other insurance from Bristol West
Besides personal car insurance, Bristol West also sells commercial auto insurance.
Methodology
Insurer complaints methodology
NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2021-2023. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.
Auto insurance ratings methodology
NerdWallet’s auto insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints and discounts. Our “ease of use” category looks at factors such as website transparency and how easy it is to file a claim. Using our editorial discretion, we also consider customer satisfaction surveys. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines and full ratings methodology for auto insurance.
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