Anthem Medicare Advantage 2024-2025 Review: Pros, Cons, Costs

Anthem Medicare Advantage pros and cons

Our full review

Anthem Medicare Advantage star ratings

Average star rating, weighted by enrollment: 3.52

Anthem Medicare Advantage plans are rated below the industry average, receiving an average rating of 3.52 stars out of 5 from the Centers for Medicare & Medicaid Services (CMS) for 2025, weighted by enrollment. For comparison, the average weighted star rating for plans from all providers is 3.95.

Of Anthem members in plans with a Medicare star rating, only 24% are in plans rated 4 stars or better for the 2025 plan year^[0]

CMS maintains star ratings for Medicare Advantage and Medicare Part D plans on a 5-point scale, ranking plans from best (5 stars) to worst (1 star). The agency bases these ratings on plans’ quality of care and measurements of customer satisfaction, and ratings may change from year to year.

You can find a plan’s rating with the Medicare plan-finding tool.

What does Anthem Medicare Advantage cost?

About half (49%) of Anthem Medicare Advantage plans have $0 premiums^[0]

(Most people pay this standard Part B amount, but if your income is above a certain threshold, you'll pay the income-related monthly adjustment amount (IRMAA). Some Medicare Advantage plans cover part or all of your Part B premium^[0]

Requirements for copays, coinsurance and deductibles vary depending on your plan, location and the services you use. Other out-of-pocket costs to consider include:

• Whether the plan covers any part of your monthly Medicare Part B premium.

• The plan’s yearly deductibles and other deductibles, such as a drug deductible.

• Copayments and/or coinsurance for each visit or service. For instance, there may be a $10 copay for seeing your primary doctor and a $45 copay for seeing a specialist.

• The plan’s in-network and out-of-network out-of-pocket maximums.

• Whether your medical providers are in-network or out-of-network or how often you may go out-of-network for care.

• Whether you require extra benefits and whether the plan charges for them.

Here are examples of Anthem Medicare Advantage costs for the most popular plans in a mid-range city:

To get a sense of costs, use Medicare’s plan-finding tool to compare information among available plans in your area. You can select by insurance carrier to see only Anthem plans or compare across carriers.

Anthem Medicare Advantage plan types

Anthem offers Medicare Advantage prescription drug plans as well as stand-alone prescription drug plans and Medicare Advantage plans without drug coverage.

Plan offerings include the following types:

Anthem Medicare Advantage third-party ratings

AM Best Financial Strength Rating: A (Excellent)

AM Best is a credit rating agency that specializes in the insurance industry. In December 2023, AM Best affirmed its Financial Strength Rating of A for the core Blue Cross Blue Shield-branded insurance subsidiaries of parent company Elevance Health^[0]

J.D. Power Ranking

In its 2024 U.S. Medicare Advantage Study — the 10th it’s done so far — J.D. Power measured member satisfaction with Medicare Advantage plans based on eight factors ranging from level of trust to how well a provider resolves problems or complaints. The study was fielded in the 10 biggest state Medicare markets, and here’s how Anthem ranked^[0]

• California: 6th out of 8.

• Ohio: 1st out of 4.

Anthem Medicare Advantage service area

Anthem offers Medicare Advantage plans in 14 states.

Anthem's parent company, Elevance Health, is the fourth-largest for-profit Medicare Advantage provider. Elevance plans cover nearly 2 million Medicare Advantage beneficiaries, but the company lost 25,000 members for the 2024 plan year^[0]

» MORE: Read our review of Anthem Medicare Supplement Insurance

Anthem Medicare Advantage customer service number

Here’s how Anthem members can contact customer service:

• Call a state-specific phone number. Log in or select your state on Anthem’s Contact Us page to find the number and hours.

• Chat on anthem.com or in Anthem’s Sydney Health app for Android or iOS.

• Email [email protected].