Toggle Renters Insurance Review 2024

Toggle insurance covers more scenarios than many other renters policies, but it’s not available in all states.
Profile photo of Sarah Schlichter
Written by Sarah Schlichter
Lead Writer
Profile photo of Caitlin Constantine
Assigning Editor
Fact Checked

Many, or all, of the products featured on this page are from our advertising partners who compensate us when you take certain actions on our website or click to take an action on their website. However, this does not influence our evaluations. Our opinions are our own. Here is a list of our partners and here's how we make money.

insurance-product-card-logo

Toggle

3.5

NerdWallet rating 
Easy-to-customize renters insurance with coverage designed a little differently from most other policies.

Coverage options

About average

Discounts

Very few discounts

NAIC complaints

Far more than expected

Toggle

3.5

NerdWallet rating 
Easy-to-customize renters insurance with coverage designed a little differently from most other policies.

Coverage options

About average

Discounts

Very few discounts

NAIC complaints

Far more than expected

About Toggle renters insurance

3.5

NerdWallet rating 

Toggle renters insurance earned 3.5 out of 5 stars for overall performance. Founded in 2018, Toggle is a new brand of renters insurance from Farmers. It’s designed for people who want to customize their policies quickly and easily online, with a range of unique add-on features such as coverage for side hustles and a package specifically for pet owners.

Toggle’s standard policies will generally pay for damage from flooding and earthquakes, coverage that costs extra from most other insurance companies. However, Toggle renters insurance isn't currently available in all states.

Our star ratings are based on consumer complaint data from the National Association of Insurance Commissioners; financial strength grades from AM Best; coverage and discounts available; and the overall consumer experience. See our criteria for evaluating renters insurance companies.

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy to help you choose the financial products that work best for you. Here is a list of our partners and here’s how we make money.

Where Toggle stands out

Coverage. Some of the coverage Toggle includes in its standard policies would cost extra from other companies or not be available. This includes coverage for flooding, earthquakes, personal injury liability, bedbug remediation and water backup.

Partner perks. Toggle may not offer discounts on its renters policies, but you could save money on various other products and services through its partner offers.

Where Toggle falls short

Consumer complaints. Toggle gets a much higher volume of complaints to state regulators than most of its competitors.

No mobile app. Toggle’s website is mobile friendly, but the company doesn’t have an app you can use to manage your policy.

Availability

Toggle renters insurance is available in 30 states and Washington, D.C.

Availability may change at any time. Coverage may not be available to all renters in a given state.

Toggle renters insurance coverage

The process of choosing coverage with Toggle works a little differently than it does with other companies. Toggle’s base policy includes the following:

  • $1,000 of coverage for your personal belongings. They’re covered anywhere in the world, up to your policy limit.

  • $100,000 of renters liability coverage, which can pay if someone sues you for injuring them or damaging their things. Toggle also includes personal injury liability coverage, which can pay to defend you from lawsuits for things like slander, libel and wrongful entry.

  • Coverage for medical payments to others, which can pay for someone injured in your home, with no lawsuit required.

Standard renters policies from other companies generally include loss of use coverage, which pays for you to live somewhere else while your home is being repaired after a covered claim. With Toggle, this is called temporary living costs and can be added to the basic plan for an extra fee.

Want more than the base level of $1,000 in personal property coverage? While other insurers have you select a single limit to cover everything, with Toggle, you’ll choose limits in a variety of categories:

  • Technology. Covers computers, phones, TVs and other devices up to $10,000.

  • Furniture and appliances. Pays for beds, sofas, cookware and more up to $20,000.

  • Fashion and jewelry. Covers clothing, shoes, jewelry and other accessories up to $10,000.

  • Creative gear. Pays for cameras, musical instruments, art supplies and more up to $10,000.

  • Active. Covers bikes, camping gear, exercise machines and other sporting equipment up to $10,000.

  • Collectibles. Pays for artwork, trading cards, antiques and other collectibles up to $10,000.

Unlike most other insurers, Toggle covers your belongings for flood damage — and, in every state but California, it covers earthquake damage, too. It can also pay to help you get rid of bedbugs or to clean up water damage if a drain backs up.

Once you’ve chosen your coverage amount in each of the categories above, you may be able to add the following optional features:

Pet Parent coverage. This includes up to $100,000 of liability coverage if your pet hurts someone outside your household, plus $500 for boarding costs if your home is uninhabitable after a covered claim. It also covers up to $500 of damage your pet does to your home and (in some states) up to $500 for vet bills if your pet is injured by an event your policy covers.

Replacement cost coverage. Selecting this option means that if your belongings are stolen or destroyed, Toggle will pay enough for you to buy brand-new replacements. Otherwise, the company will pay claims on an “actual cash value” basis, with deductions for older items that aren’t worth as much as they used to be.

Side Hustle coverage. If you have a passion project or side gig that brings in less than $25,000 a year, Toggle can cover your equipment plus lost income if you can’t complete a job because something breaks. This coverage can also pay for certain legal issues. However, it doesn’t include ridesharing.

Identity Protector coverage. If someone steals your identity, this coverage will pay for expenses associated with cleaning up the mess, such as legal fees and lost wages. It can also monitor your credit and connect you with a specialist who can help you resolve the issue.

Discounts

Toggle doesn’t advertise any policy discounts. However, the company will reduce your deductible each year you don’t file a claim.

Toggle has partnered with dozens of other brands to provide discounts on rental cars, clothing, food delivery services and more.

Consumer complaints

Toggle had far more than the expected number of complaints to state regulators relative to its size for home insurance, according to three years’ worth of data from the National Association of Insurance Commissioners. (NAIC home insurance complaints cover other home policy types, including mobile home, renters and condo insurance.)

Consumer experience

Website: The Toggle website offers online quotes and claims filing, plus an FAQ section where you can find information about the company and its policies. There’s also a Toggle Perks section with a list of discount offers from the company’s partners. When you log in to your online account, you can see policy documents, update personal information and change your billing method.

Claims: You can file a renters claim and check its status through your online account. One of Toggle’s claims adjusters will reach out to you to move the process forward.

Customer service: For assistance, you can submit a contact form on the website, use the site’s chat function, email [email protected] or call 855-864-1530.

Current Product

Toggle Renters Insurance
Lemonade Renters Insurance
Farmers Renters Insurance
NerdWallet rating 

3.5

/5
NerdWallet rating 

4.0

/5
NerdWallet rating 

4.5

/5

Complaints to NAIC 

Far more than expected

Complaints to NAIC 

More than expected

Complaints to NAIC 

Fewer than expected

Coverage 

About average

Coverage 

More than average

Coverage 

About average

Discounts 

Very few discounts

Discounts 

Great set of discounts

Discounts 

Great set of discounts

Bottom line 

Easy-to-customize renters insurance with coverage designed a little differently from most other policies.

Bottom line 

Straightforward policies from a tech-centric, mission-driven company.

Bottom line 

Strong coverage plus a user-friendly app to manage your policy.

Other renters insurance companies to consider

Not ready to make a decision? You may be interested in these other renters insurance companies:

Frequently asked questions

Toggle sells homeowners and auto insurance in select states. It also partners with Pets Best to provide pet insurance.

Toggle may be a relatively new insurance company, but it’s backed by Farmers, which has been in business since 1928.

You can cancel your Toggle policy through your online account.

No. Toggle will insure any breed as long as the dog doesn’t have a history of aggression. Learn more about dog liability insurance.

You can add a spouse or significant other, but not an unrelated roommate. Instead, they should get their own renters policy. Learn more about renters insurance with roommates.

Methodology

Renters insurance star ratings methodology

NerdWallet’s renters insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, consumer complaints, coverage options, discounts and online experience. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our full renters insurance rating methodology.

Insurer complaints methodology

NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2020-2022. To assess how insurers compare to one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. To evaluate a company’s complaint history, NerdWallet calculated a similar index for each insurer, weighted by market shares of each subsidiary, over the three-year period. NerdWallet conducts its data analysis and reaches conclusions independently and without the endorsement of the NAIC. Ratios are determined separately for auto, home (including renters and condo) and life insurance.

In This Review . . .