FNBO Direct Review: Savings
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- Savings
- Customer experience
Overall institution rating
4.0
FNBO Direct is the online-only bank division of First National Bank of Omaha. The savings account we reviewed has a rate well above the national average, and it has no monthly fees.
Best for: Those who want to avoid monthly fees and earn interest and aren’t likely to need in-person services.
Pros
- No monthly fees.
- 24/7 customer service by phone.
Cons
- No branch access.
- No cash deposits.
Full review
FNBO Direct
Savings
Savings
Member FDIC
4.5
/5 NerdWallet ratingEditor’s note, Aug. 2024: The FNBO Direct Online Savings Account is not open to new customers, but according to the bank, the account should become available again soon.
FNBO Direct's online savings account, with its 5.15% annual percentage yield and no monthly fees, can be a decent place to park your money. The yield is much higher than the national average for a savings account, 0.46% APY, but it’s lower than what some other online savings accounts pay.
The minimum to open is just $1, which is far less than what many banks require.
Customer experience
3.5
NerdWallet ratingLive customer support by phone is available 24/7, so you can talk to a real person at any time. To view account balances or statements, you can access your account via FNBO Direct's website and mobile apps.
The mobile apps get low to average ratings in the app stores.
To learn more about FNBO Direct’s brick-and-mortar division, read our review of First National Bank.
Methodology
NerdWallet’s overall ratings for banks and credit unions are weighted averages of several categories: checking, savings, certificates of deposit or credit union share certificates, banking experience and overdraft fees. Factors we consider, depending on the category, include rates and fees, ATM and branch access, account features and limits, user-facing technology, customer service and innovation. The stars represent ratings from poor (one star) to excellent (five stars). Ratings are rounded to the nearest half-star.